The Grape Escape Reviews 3

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Wine Store
  2. Alcohol Store
  3. Online Marketplace
  4. Wine Club

Written by the company

Great Wines Every Time Made Easy Welcome to The Grape Escape! Finding & choosing great wine can be a headache in shops & online. You are spoiled for choice when all you want is a delicious, drinkable wine that fits the bill for whatever you have planned. So why not try our expertly selected cases, designed to be the perfect accompaniment to a huge range of tastes and styles, delivered straight to your door in no time! You can enjoy great wines every time, effortlessly!


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No response to emails

No response to 4 emails for an incorrect order that I received. My last review was removed with no explanation. Terrible service.

January 15, 2022
Unprompted review
The Grape Escape logo

Reply from The Grape Escape

Your last review was removed due to it not being based on any interaction with us by TrustPilot. We have no record of you purchasing from our business nor have you ever contacted us via email and then you have ignored our attempt to contact you in response to your initial review. Please desist.

Rated 5 out of 5 stars

Great company

Great company, quick service and delicious wine! I normally order from the wine society but I have converted !

September 22, 2021
The Grape Escape logo

Reply from The Grape Escape

Thanks so much Vicky, we aim to please :) Our new website launching next week, do please take a look. Anything we can help ou with please just ask. Cheers! Tomn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look