thegreatbear.net Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service and great results Adrian at thegreatbear was friendly and gave good patient advice. I had 3 2inch Ampex 456 24 tracks tapes recorded in 1990 baked and digitised and the quality achieve... See more

Rated 4 out of 5 stars

Adrian was friendly and knowledgeable. He took an interest in the content I wanted to have digitised which made me feel he cared about me as a customer and that he would do a good job. The digitised... See more

Rated 5 out of 5 stars

Great Bear were knowledgeable and well equipped to convert a 50-year-old reel-to-reel audio tape into a digital format. In doing so, they unlocked valuable family memories. They were friendly, reliabl... See more

Rated 5 out of 5 stars

Brilliant service - have used twice now for video to DVD and DVD to MP4 including some tricky damaged home videos. They go above and beyond to do everything possible to deliver what we are seeking eve... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Friendly, flexible, high quality audio and video tape digitising and preservation. Working with individuals, institutions and archives in Bristol and the UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

U-matics transfer

We recently used this company for a digitisation project involving u-matic video tapes. We were very happy with the communication and advice we received and the company were also very helpful in trying to keep within our budget constraints. The quality of the transfer was excellent and we will definitely be pursuing further projects with them.

October 5, 2017
Unprompted review
Rated 4 out of 5 stars

it did take a while trying to contact …

it did take a while trying to contact you and i wondered if you were actually still in business, so can you look at this because you could lose new customers, but after i finally spoke with someone you were helpful and informative.
Unfortunatley the end recording was not as good as i expected due to probably due to the tapes that i sent being old and deteriorated and my expectations being too high, but you have to take the risk

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and quality

They have converted several audio and video tapes for me over the past few years - service and quality has always been fantastic. I will use them again when I have a need.

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, efficient, and able to explain the technical side in easy to understand ways.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Quality, affordable transfers.

Our project was handled with enthusiasm and care. The resulting transfers enabled the production of high quality CDs, all for a reasonable outlay.
As a former BBC technical operator, I have no hesitation in recommending Great Bear.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really really helpful people who seem to love what they do and do it brilliantly. And quickly!

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgable

Great Bear were knowledgeable and well equipped to convert a 50-year-old reel-to-reel audio tape into a digital format. In doing so, they unlocked valuable family memories. They were friendly, reliable and did what they promised. We will use them again. Highly recommended.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service: very fast turnaround, great price and very pleasant to deal with.

October 4, 2017
Unprompted review

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