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Rated 5 out of 5 stars

Excellent customer service to resolve an issue. Large order and a few items arrived damaged. I emailed them to ask if they could send replacements and attached photos of the damaged items as proof of... See more

Rated 1 out of 5 stars

I have purchased item from them which was confirmed by email. After 5 days they notified me that my order was cancelled on my request. When I emailed them that I didn't cancel order and still want get... See more

Rated 5 out of 5 stars

Fast and efficient service from thegrowstore. I’ve ordered 3 times and each time the goods have been posted the same or next day and arriving 24 hrs later. Good prices, I’m very pleased to have discov... See more

Rated 5 out of 5 stars

Great service and quick delivery which was discreetly packaged. The price was cheaper that most. Will definitely order from grow store again, thank you for the amazing service

Company details

  1. Hydroponics Equipment Supplier

Written by the company

One Stop For All Of Your Nutrients, Kits, Lighting Equipment & Tents From Gro Works UK. Unbeatable Best Prices, Expert Advice & Next Day Delivery. Accept All Payments


Contact info

4.0

Great

TrustScore 4 out of 5

24 reviews

5-star
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Rated 1 out of 5 stars

I rated bad because only one of my 2…

I rated bad because only one of my 2 purchases arrived on time. I was told if my second order didn't turn up in 5 days I could request a refund
This is no use to me whatsoever as I needed to use both at the same time.

January 3, 2022
The Grow Store logo

Reply from The Grow Store

Apologies for the delay in receiving your order, we some times have to split postage if stock is an issue. We will always make contact and try to explain the issue.
Regards

TGS

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