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See what reviewers are saying

Rated 4 out of 5 stars

I unfortunately haven’t seen the spectacular results some people did, but I want to keep trying a little longer. I’m at two months now. The warm and tingeling sensation feels good, although it’s prett... See more

Company replied

Rated 1 out of 5 stars

Stay away from this. I've purchased the hair masked for three months. Not only was the delivery time around 3-4 weeks, I now received an invoice from UPS that I have to pay 120€ for the shipment (i... See more

Rated 5 out of 5 stars

I am really enjoying my subscription to the hair fuel. To start with the service is fabulous and my monthly kit always arrives promptly. Secondly the product is fabulous. It is very easy to mix and ap... See more

Company replied

Rated 5 out of 5 stars

I had a month trial and I can say this stuff works. I already do a lot (supplements, serum, rosemary oil, special shampoo/conditioner, bamboo brush, you name it) but this mask got my hair growth to 2,... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store

Written by the company

All natural hair growth mask & scalp treatment. It works by improving blood flow to your hair follicles and thickens your hair from the root. Free from SLS, silicones, palm oil and parabens. Cruelty-free. Vegan.


Contact info

4.1

Great

TrustScore 4 out of 5

85 reviews

5-star
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3-star
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1-star

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Rated 4 out of 5 stars

5 stars for results, 3 stars for hassle and expense

Went to the hairdressers last year and she was quite shocked by how much of my hair was falling out (I hadn't realised it was abnormal). I was planning to take Nourkrin but found this when looking for a supplement.

I initially used it every week for several months and it slowed my hair loss down significantly. I went from losing a big ball of hair each washday to losing maybe 20 strands. The front of my hairline and sides of temples started to regrow (and I hadn't particularly noticed that I was losing hair here).

I must admit I got rather lax with using it every week because it's expensive at around £45 a month and also it's a hassle. I find that adding a little extra water than recommended helps to make it easier to apply, but it glues your hair together even if you only try it to the scalp which makes it hard to reach your scalp because all your hair is stuck up and in the way. I haven't succeeded in getting it to look like any of the videos and normally settle for doing the front third of my scalp on both sides and hairline and a bit at the back if there's any left.

After the initial excitement I found myself dreading the hassle of putting it in, leaving it on and washing it out and largely stopped using it so I would say you have to be quite motivated. That said, I have bought more and am planning to restart because it does work. You just need to make time for it.

November 12, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Thanks for your feedback, Emma! Firstly – amazing to hear that you're seeing some regrowth and slowing down of hair loss. Great!! Secondly, please-please do reach out to us so we can schedule a call to help you improve the experience of applying the mask. We want you to look forward to your hair growth ritual, not dread it! Much love & thank you for trusting us with your hair xxx

Rated 1 out of 5 stars

I so wanted this to work!

I so wanted this to work! By the testimonies on Instagram it really seemed like the product that’ll finally save me from me thinning hairline (used to wear my hair in a ponytail, had eating disorders for years and the combo made the hair thin in these areas). I have medium to thin, fair hair with medium porosity. I bought the three month subscription and applied regularly without missing a week. It was super expensive to my standards for a hair mask but decided to take the plunge…except for the burn on my temples and midline scalp nothing happened. Literally nothing. Hair thickness remained the same, thin patches remained the same. Length increased by maybe half inch per month which is normal. The site and blog articles are informative and well written, the team is responsive and proactive. but unfortunately, the product ultimately doesn’t do what it claims which is quite disappointing when equating the price and the advertising.

October 1, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Hi Lisa, so sorry to hear that you haven't got the results you wanted. We couldn't track your order to look at your specific situation, but generally it takes time for the mask to work - most people start seeing results around 6-8 weeks of usage. In addition, this also depends on the existing hair damage and any underlying health conditions that cause hair thinning / bald patches in the first place. Because those need to be addressed as well. Please do not hesitate in touch with us to see how / what else can you do to help your hair growth <3 x x x

Rated 5 out of 5 stars

Very satisfied

I have only been using for 4 weeks so not enough time for regrowth. But my scalp feels less itchy. My hair also looks very healthy.

August 14, 2023
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Reply from The Hair Fuel

Really good to hear your scalp is feeling good, Louise! Keep us posted of your progress & results :) Thank you for trusting us with your hair xxx

Rated 1 out of 5 stars

Disappointing results :(

Disappointing results :(
I've just completed a three month treatment with The Hair Fuel so wanted to share my experience. It was quite a big investment for me initially but I felt confident that I'd done my research, read all the positive reviews here on Trust Pilot, so I ordered the three month bundle.
I really enjoyed the cute packaging and weekly emails with tips and advice which I followed very closely. I SO wanted this to work but I'm sad to report that I didn't notice any excellerated growth at all.
My hair has always been slow growing but I hoped The Hair Fuel might help give it a boost, they do say it's 'the hair mask that actually works', sadly for me it didn't.
Unfortunately the only growth I recorded was a mere 2cm over three months, which I think is probably my normal, not the potential 6 inches mentioned. I'm sure this does work for a lot of lucky people, but not for everyone.

August 21, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Hey Kylie! So sorry to hear that you didn't see the results you hoped for... We suggested to have a consultation call with you to help identify the causes for your slow hair growth – but you declined... we're still here for you if you change your mind.
Ultimately, we just want you to have beautiful hair: whether it's by using our mask or some other products / tools / techniques available on the market :) So – just let us know.
Much love, Laura & The Hair Fuel team xx

Rated 5 out of 5 stars

Amazing Customer Service

Company responds to email inquiries very quickly (overnight where I live). They always take care of my issues/questions right away. Amazing!

July 11, 2023
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Reply from The Hair Fuel

Thanks so much for your kind words, Anne! :) <3 xx

Rated 4 out of 5 stars

Feels good, but difficult to apply.

I unfortunately haven’t seen the spectacular results some people did, but I want to keep trying a little longer. I’m at two months now. The warm and tingeling sensation feels good, although it’s pretty messy to apply. When I wear my hair without any products it’s okay, but when I’m doing my wavy hair routine and my hair isn’t brushed for days, I find it more difficult to part my hair to reach my whole scalp with the product.

April 27, 2023
The Hair Fuel logo

Reply from The Hair Fuel

Hey Karin – thank you for sharing your feedback! Always feel free to reach out to us for additional advice when it comes to mask application and what else can you do to accelerate your hair growth results <3 x x

Rated 3 out of 5 stars

Hair fuel didn't work for me!

Company in itself is okay. The product isn't for me sadly.

For something so expensive, messy to use and for then to still have thinning hair and patches falling out due to alopecia (not due to using the product) I had high hopes that hair fuel would help and after 5 months it hasn't.. Will use up the rest as too expensive to waste.

March 31, 2023
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Reply from The Hair Fuel

Thanks for taking the time to share your experience. As with any health condition where hair loss is a side effect it's important to focus on treating the root-cause and addressing any deficiencies you may have. Hair becomes something you need to dedicate some time to understand how to manage. Do get in touch with us to see if developing a tailored scalp care and hair growth routine can be something of help for you (especially with some of the mask still remaining) X

Rated 5 out of 5 stars

Second time to order!

This is my second time to order the Hair Fuel. It is a great product, and it really works!

March 30, 2023
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Reply from The Hair Fuel

Thank you so much for your kind words, Kandy - celebrating your progress with you! Thank you for trusting us with your hair <3 x x x

Rated 5 out of 5 stars

I am wearing crochet braids

I am wearing crochet braids, so it has been about 4 weeks since I washed my hair but I am seeing a nice difference in my hair. I will know more after I’ve used more.

March 1, 2023
The Hair Fuel logo

Reply from The Hair Fuel

Beautiful to hear that you're seeing the difference already. Keep us posted on your progress, Lynn! And thank you for trusting us with your hair. <3 x x

Rated 5 out of 5 stars

Seeing new hair growth after 8 weeks of…

Seeing new hair growth after 8 weeks of using it.

My hair feels and looks thicker!

April 11, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

That's awesome to hear, so sooo happy for you! Please keep us posted on your progress & results. And thank you for trusting us with your hair! <3 x x x

Rated 5 out of 5 stars

My hair is stronger (the fiber) and…

My hair is stronger (the fiber) and grows , even though I’m still loosing it every time I wash it

March 12, 2023
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Reply from The Hair Fuel

Great to hear that the strength of the hair fibres has improved! It's advised to get a blood panel done to understand any deficiencies you might have that could lead to increased hair loss – so don't hesitate to get in touch with us so we can help you further with your hair growth journey with advice and insights. Thank you for trusting us with your hair, Marta! <3 x x

Rated 4 out of 5 stars

@the.curly.mermaid - I enjoyed it!

I'm @the.curly.mermaid on Instagram. The Hair Fuel sent me their treatment as a gift! My thoughts:

I used it for 4 weeks.
At first it was hard to distribute because of it being so pasty. But I was able to add more water to make the consistency easier to distribute! Worked like a charm! The tingling sensation it gives was really powerful for me. Almost hard to handle. But that means it's working right?!
I personally didn't notice less hair shed then usual. I think that may be because my hair is maybe at a normal, healthy level of shedding. I did notice however that I have more new growth! And my thinner areas are a tad fuller! So that's exciting! As far as overall growth, my hair was 18.5 inches long the first week, and now it's 19.5 !! Grew a whole inch!

April 6, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

That's awesome to hear, Kaity – really glad you're enjoying the mask and seeing new growth! Good that you found the perfect ratio, too – indeed some of our customers find that tweaking the amount of water helps them reach the consistency they enjoy. Thank you of trusting us with your hair! <3 x x x

Rated 5 out of 5 stars

It really works!

It works! My hair grew up to 5 cm in 2 months which is amazing, since my hair never grew so fast. I also deal with hair loss because of health issues (thyroid issues) and it stopped after the third apply. Also I can see babyhair where I had massive shedding at my front. It is a bit expensive but worth every penny because it really works and there is no other product for me which give so good results! Also I only wash my hair once or twice a week now. Before, I had to wash every second day. For me, it is also wellness. I love the smell, because it reminds me of a natural treatment and you can feel how the skin is working/ stimulated, because of the ingredients. Moreover there is a great customer care and service. If you have any question or if something is needed, you get an answer really quickly.

March 29, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Thank you so much for the kind words and feedback. It warms our hearts to read about your results – especially when there is a health issue at hand. Sounds like you're properly "living" our framework and taking a stand for your hair health: attending to yourself & your hair with the self-care and self-love attitude – is a way to go! We're celebrating with you! Thank you for trusting us with your hair <3 X x x

Rated 1 out of 5 stars

No improvement whatsoever

I’ve experienced no change and I’ve emailed four times with questions and never received a response. That’s unacceptable.

February 16, 2023
The Hair Fuel logo

Reply from The Hair Fuel

Hi Mary – oh... we are so sorry to hear of this experience! We checked our inbox (multiple times!) and could only find an email about our hair growth calendar from you. Could you please forward us the emails you sent to customer@thehairfuel.com please – just so we can get to the bottom of this? And as for the product efficacy & results – it does take on average 6-8 weeks to work, depending on your individual circumstances (health, lifestyle, any medication and such). We can see that you started your journey with us only a few weeks ago, so for us to be able to help you & your hair - could you please email or DM us with your specific hair challenges? Many thanks in advance! Looking forward to hearing from you :) <3 x x x

Rated 5 out of 5 stars

This product actually works!

There are a lot of products for hair growth. This one actually works. Not only that the customer service is amazing, the packaging is thoughtfully designed and the ingredients are all natural. After the first treatment my hair felt thicker and after a month I saw new growth. Can't say enough good things about this product and company.

March 15, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Thank you so much for your kind words, Melissa! Really happy to hear about your results and yay for the new growth! :) Thank you for trusting us with your hair x x x

Rated 5 out of 5 stars

Great product, does what it says on the tin

I initially bought the 3mth kit after seeing good reviews. Apart from the £'s I didn't have anything else to lose in trying it as my hair was in such a bad way.
My shedding has massively improved and I can see new growth. Very happy with the results so far.

February 27, 2023
The Hair Fuel logo

Reply from The Hair Fuel

Thank you for your kind words, Belinda! Really glad to hear about your progress <3 thank you for trusting us with your hair! X x x

Rated 5 out of 5 stars

This product has been a confidence…

This product has been a confidence saver. I went through a very rough time and lost a bunch of hair, and now it's slowly coming back. Thanks and bless your work!

January 3, 2023
The Hair Fuel logo

Reply from The Hair Fuel

Thank you for the kind words, Cathy. It really warms our heart to read how the mask helped in your recovery. Thank you for trusting us with your hair <3

Rated 5 out of 5 stars

I love this hair mask

I love this hair mask. I have been using it for about 4 months. It looks to me like my hair has grown a good bit since I have been using. For sure I can tell that in some areas where I had hair loss some baby hair have grown in. I especially look forward to the tingly feeling when using the mask. Depending on how much time I have I use the mask every 1 to 1,5 weeks. It is a bit pricey, but I do think the price is worth it.

February 1, 2023
Unprompted review
The Hair Fuel logo

Reply from The Hair Fuel

Thank you so, so much for this wonderful feedback! So happy to hear about your progress and hair regrowth – thank you for trusting us with your hair! :) <3 X x x

Rated 5 out of 5 stars

Great service !

My package got lost and was replaced without any fuss! Contact per e mail went smooth , quick and friendly!
Replaced package arrived within 5 days! ( with a weekend ! )
Great service , thank you!!!

January 30, 2023
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Reply from The Hair Fuel

Thank you so much for your kind words, Sammie! And thank you for trusting us with your hair! <3 x x x

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