The HairLoss Shop Ltd Reviews 

16
TrustScore 4.5 out of 5

4.4

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Company details

  1. Hair Replacement Service

Written by the company

Bringing clinic quality hair re-growth solutions to the comfort of your own home. Our in-house doctors and consultants offer the very best in hair restoration solutions that have been developed over years of running top UK Hair clinics.


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4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

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4-star
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1-star

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4.4

All reviews

(16)

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Rated 5 out of 5 stars

Quality hair loss products

I was introduced to the products from the MHR clinic when I had a course with them. The results were incredible over 9 months. Since I finished the course with MHR I have tried to use different (cheaper..) products and my hair regressed. Since moving back to these guys I am making progress again. Guys, don’t waste your money on products from Amazon etc.

For reference the products I use from these guys is their Formula A - 10% Minoxidil and Azetic Acid.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I have been using this product for a couple of years now and achieved fantastic results. The review is more about the support from THLS surrounding a some logistic challenges in getting the product to me. THLS took responsibility to facilitate the delivery themselves taking away the hassle and worry surrounding the safe delivery of my order. Fantastic product and fantastic service.

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

it was authentic and fast delivery

it was authentic and fast delivery . i was about to buy from USA but luckily i find it here in UK . i shall say the company must advertise itself more frequently as it was a time consuming to find them even tho i find them through word of mouth rather than google .

April 3, 2024
Rated 5 out of 5 stars

Outstanding customer service.

I was originally looking at some of the products on The Hairloss Shop Facebook page, but had several questions prior to ordering. A call was booked by Sarah Tibbenham and Sarah’s knowledge and expertise greatly exceeded my expectations. All my questions and concerns were answered in detail and I was recommenced the right treatment for me. I placed my first order yesterday and the online prescription process was a doddle. Overall a first class service.

February 28, 2024
Unprompted review
Rated 4 out of 5 stars

Reasonable prices

Always have offers to make buying more affordable.

February 11, 2024
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Reply from The HairLoss Shop Ltd

Thanks for your 4 star review Nelson, we hope to see it change to 5 star once the all important results come from using our premium quality yet still affordably priced products

Rated 5 out of 5 stars

Finally! A hairloss solution that actually works

I was frustrated with conflicting advice over the years about what I should take / not take / what quantities of xyz supplement etc to actually get results. Some topical ones even irritated my scalp.

The founders of hair loss shop I learned have decades of experience in hair loss solutions. They gave me a series of tablets and topical solution that were right for me and for the first time I feel like it’s actually working and I’m four months in. I need at least a year to really see the change but it’s looking positive!

Other than that the delivery was fast and Instructions really simple. Highly recommend.

February 11, 2024
Unprompted review
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Reply from The HairLoss Shop Ltd

Hi Rich, thanks for your lovely review, we aim to provide the best results with the least fuss and at affordable prices. We originate from established high profile clinics so have decades of industry experience to know how to manufacture an apply the highest quality products to provide the best results feasible. Best wishes from all at The HairLoss Shop

Rated 5 out of 5 stars

Hair growth takes time and patience.

I went to hair specialist who wanted to charge me £4000 for a years supply of these products with some low level light therapy. Feeling deflated at the cost, I decided to research and found the stockist who charged a fraction of the price. Too early to tell as I need a good 4-6 months of using but feeling optimistic.

December 18, 2023
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Reply from The HairLoss Shop Ltd

Exciting times and we look forward to hearing from you when seeing the best results come through

Rated 5 out of 5 stars

Hair loss, what hair loss

The journey is very well thought out. The intuitive process to guide you to your bespoke solution is a doddle.

I was excited to get going and the speedy delivery time didn’t disappoint. The products are easy to apply. After only 4 months I am starting to see results. Can’t wait to see how far I can take this, next stop Teen Wolf.

December 25, 2023
Unprompted review
The HairLoss Shop Ltd logo

Reply from The HairLoss Shop Ltd

Thanks for the detailed review, we aim to please. Looking forward to hearing from you when you’ve restored your lustrous locks with the HairLoss Shop

Rated 5 out of 5 stars

Must Try

Fast delivery and great product

August 17, 2023
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Reply from The HairLoss Shop Ltd

Thanks for the five star review Stede, we hope you enjoy your product and look forward to hearing back from you for further products. Best wishes from all at The HairLoss Shop

Rated 5 out of 5 stars

Fantastic

An easy website to use ,clear and simple .Products that actually work ,as I have used others from other sites which weren't the best , with poor advise .
With the Hair Loss Shop, you get the full package with amazing advise you can't fail .
Amazing results far beyond my expectations , can't recommend enough .

June 16, 2023
Unprompted review
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Reply from The HairLoss Shop Ltd

Thanks for the 5 star review Jason, we are delighted you are getting results that you deserve with what can be a delicate subject so traumatic enough.
Best wishes from all at The HairLoss.Shop

Rated 5 out of 5 stars

Amazing products and results!

Easy to use ordering system, clear communication from before placing my order to after its arrival - nothing was too much for the team and I had a lot of questions! Already seeing fantastic results from the products and looking forward to my confused journey!

June 16, 2023
Unprompted review
The HairLoss Shop Ltd logo

Reply from The HairLoss Shop Ltd

Thanks James, delighted you found simple and informative from start to finish. less hassle, more trust. Keep using the exclusive range and we look forward to seeing your results continue. Best wishes from all at The HairLoss.Shop

Rated 5 out of 5 stars

Easy to use products.

Easy to use products.
Almost four months into using these products from HLS.
I am very happy with the initial results my hair feels great, slightly thicker and non greasy.
I will be re ordering more products soon.

June 15, 2023
Unprompted review
The HairLoss Shop Ltd logo

Reply from The HairLoss Shop Ltd

Thanks for the 5 star review Johnny. Keep at it and the results are just beginning to come through. Designed specifically for optimum results and ease of use. we look forward to receiving your next order. Best wishes from The HairLoss.Shop

Rated 5 out of 5 stars

Actually Works!

I am two months into using The HairLoss Shop products and already starting to see strong results. My hair has thickened and is looking much healthier - I'm happy it actually works!

June 10, 2023
Unprompted review
The HairLoss Shop Ltd logo

Reply from The HairLoss Shop Ltd

Hi Rob, a great start to a result in such a short space of time. Look forward to seeing the results continue and hair regrow. Best wishes The HairLoss.Shop

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