The Hanger StoreReviews 

773
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them sturdy, well-made, and exactly what they needed. The delivery service is frequently highlighted as quick, prompt, and efficient, with many orders arriving the next day. Reviewers also appreciate the excellent customer service, noting that issues are resolved swiftly and support is exceptional. However, some customers experienced issues with delivery, including parcels being left at incorrect addresses or damaged boxes upon arrival. A few other people also felt that some product clips were stiff and difficult to open, or that a hanger broke prematurely.

What people talk about most

Product

Consumers find the products to be of good quality, often described as exactly what was needed, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and prompt... See more

Quality

Clients share positive opinions on quality, consistently praising the products as great, first-class, and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BRILLIANT!! Great product, beautiful white wooden skirt trouser hangers. Sturdy and nice looking. Better than I had expected, great value, nicely packed. I will definetly be ordering again soon from t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and prompt reply to email query. Through no fault of the hanger store Royal Mail mucked up the delivery when I couldn’t get anywhere with Royal Mail I contacted the hanger store Dire... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we wanted, a bit of mix up with our address, you had Essex on the Invoice, that is in England, Shetland is the most Northerly island in Great Britain !! Still you had Ex on... See more

Company replied

Rated 5 out of 5 stars

Our order was delivered to the wrong address by FedEx but this does not detract from the fact that the parcel after we were able to locate it was what we wanted. I would say that The Hanger Store prov... See more

Company replied


Company details

  1. Store
  2. Wholesaler

Written by the company

The Hanger Store stocks 160 different types of Coat Hanger, plus Clothes Rails, Tagging Guns, Wardrobe Storage, Garment Covers and Hanger Accessories. Whether you want thousands of fashion hangers specially designed, or a small pack for your wardrobe by tomorrow, you’re in the right place!

Return your goods if you change your mind

Not entirely happy? We'll take back re-saleable goods

We'll take back products, even if you've simply changed your mind, provided they're returned within 28 days of delivery; are (in our opinion) unused, unassembled, undamaged and capable of reselling; and are in their original packaging. Please note: you'll need to pay the cost of returning the goods (unless they're faulty or wrongly delivered). Bespoke, printed or personalised products are excluded (as they cannot be re-sold); in the case of a part return, any discount related to the size of the original order will be recalculated. Before returning any products, please contact our sales team on +44 (0)1245 253434 or e-mail sales@thehangerstore.co.uk so that we can expect the return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

773 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(773)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good products with delivery from stock

Fairly quick delivery presumably from stock. Good quality products but disappointed that they no longer offer adjustable skirt/trouser hangers other than the spring-loaded ones which can be awkward to load.

March 5, 2020
Unprompted review
The Hanger Store logo

Reply from The Hanger Store

Hi Robin

Thanks for leaving a review. Just to say that we still do a full range of the trouser clip hangers (i.e. the ones with a metal or plastic bars, where you can move the clips backwards and forwards along the bar). Don't hesitate to give us a ring if we can help find exactly what you want.

Thanks again

Best wishes

John

Rated 5 out of 5 stars

Speedy service

Speedy service, trouser hangers work well , no slipping off and much neater than usual hangers.Need to order some more !

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

All good

All good, would definitely buy from these guys again

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered on Monday arrived on Thursday…

Ordered on Monday arrived on Thursday same week.
Great quality hanger for knitwear, really grippy and not so bulky that it takes up too much space in the closet.
I thought it was a bit pricey when I was buying them but when I got them, it was understandable that you paying for the quality of the product.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Good quality for the price

Good quality for the price. Love that the hangers are flat so take up less room. Also like the non slip on the hangers. Ideal for my coat cupboard!

February 17, 2020
Unprompted review

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