The Happy Dragon Reviews 

183
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting they are exactly as described, well-made, and sturdy. The delivery service is frequently highlighted for its exceptional speed and efficiency, with many orders arriving quickly, sometimes even the next day. Reviewers also commend the excellent customer service, noting prompt communication and friendly, efficient interactions. However, some customers reported issues with product quality, such as items arriving broken, having design flaws like a shallow spoon, or minor defects like velcro coming apart.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as sturdy, high-quality,... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the products as well-made,... See more

Service

Customers consistently note positive experiences with service, describing it as first-class, fantastic, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered twice from The Happy Dragon now and both orders were delivered promptly and are good quality and as described. HaPpy DraGon also provided excellent communication via email, so that... See more

Company replied

Rated 5 out of 5 stars

I've used this company a few times now, each time I've received quality items, extremely fast. The website is easy to navigate, even for an old man like me. Good selection of items at very reasonable... See more

Company replied

Rated 5 out of 5 stars

Excellent company. I initially ordered the wrong item so emailed the company. Very responsive and fast resolution. The delivery time was fantastic, I was actually shocked, I ordered late afternoon and... See more

Company replied

Rated 5 out of 5 stars

It arrived quick and had to be signed for so I know it came to me, Only small issue would be when I opened my kit the velcro already came apart but the quality of everything else is amazing EDIT:... See more

Company replied


Company details

  1. Gift Shop

Written by the company

At the Happy Dragon shop we sell a wide range of ashes cremation jewellery and other gift items. We have been in business for over 15 years selling in our shops and online. We sell ashes bracelets, pendants, charms as well as a large amount of different diversion safes and stash cans to hide your valuables. We also pride ourselves in one of the largest ranges of snuff snorter bullets, kits, pouches and tubes. As well as these we sell a wide range of urine and saliva detox products, and hair detox shampoos. You can also find a small range of NOS crackers in our shop.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(183)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery I love the product

Very quick delivery I love the product, thank you happy dragon!

March 26, 2024
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for your kind review.

We hare glad to hear that you are happy with our products and services.

Please visit our website again any time.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Very fast delivery amazing product very…

Very fast delivery amazing product very impressed with the customer service

March 1, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for the kind 5 star review and for your recent purchase.

We're glad to hear that you are happy with our products and service.

Please visit our website again soon.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery and very good price, will use again

February 23, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you Simon for the 5 star review! We really appreciate it and look forward to doing business with you again in the near future.
Best wishes
Emma and the team

Rated 5 out of 5 stars

Easily able to order quickly and…

Easily able to order quickly and without any problems and order delivered on the day specified i will definitely use them again

February 14, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you Derek for the kind review.
We are so pleased to hear that you are happy with the service you received from us and we look forward to doing business with you again.

Kind regards

Emma and the team

Rated 5 out of 5 stars

Top customer service

Had an amazing experience ordering from here, super trust worthy,very good customer service and quick delivery

February 4, 2024
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

We're glad to hear you had a good experience ordering from us.
Please visit our website again soon.

Regards,

All at the Happy Dragon

Rated 5 out of 5 stars

Amazing service quick delivery…

Amazing service quick delivery beautiful charm

January 12, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you Dawn for your kind review. We are so pleased that you are happy with your purchase,

All the best

Emma and the team

Rated 5 out of 5 stars

Love how fast my delivery comes and…

Love how fast my delivery comes and good value for money never disappointed with any product👌🥰

January 8, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you Tracy for another lovely review.
We are so pleased that you continue to visit our website. We highly value your loyalty.

Kind regards
Emma

Rated 5 out of 5 stars

great experience

great experience, swift responses and good quality product

January 2, 2024
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for your recent custom and for the kind 5 star review.

We hope that you will visit our website again soon.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Amazing product at double fast time…

Amazing product at double fast time delivery, especially at Christmas. Thank you, super happy.

December 20, 2023
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for your recent purchase and for the kind feedback.
We are glad to hear that you received your item before Christmas.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Item as described

Well packaged and received within a couple of days, despite it being the week before Christmas!

December 16, 2023
The Happy Dragon logo

Reply from The Happy Dragon

Thank you much for your order and your 5 star review..
I am glad to hear that you received it in time for Christmas.
Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Impressive

Theses guys are super fast reliable and trustworthy
Will be using the happy dragon again and will be recommending
Thanks

December 9, 2023
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thank you for such a great review. We are so pleased you are happy with our service and are happy to recommend us!

All the best

the Happy dragon team

Rated 5 out of 5 stars

Great products

Great products, great service, great People 5⭐️

November 20, 2023
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thank you for your 5 star review and your recent purchase.
Wishing you a white Christmas,

The Happy Dragon Team

Rated 5 out of 5 stars

Great product and delivery!

Quick and easy to order, it arrived on time and a good quality at a bargain price!

October 13, 2023
The Happy Dragon logo

Reply from The Happy Dragon

Thank you Sherry for the Awesome review!
We hope you will shop with us again in the near future.
All the best
Emma and the team :)

Rated 5 out of 5 stars

Brilliant website & service

Brilliant website & service. Will deffo be using again!

October 17, 2023
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thanks for your recent purchases.
We look forward to getting your next orders ready.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

What a great website!

What a great website!! Lots of choice, easy to order, super fast delivery. Very happy.

October 18, 2023
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for your recent purchases.
We are very happy to hear that you are happy with our products and service.
Come back any time for some more of our items.

Best wishes,

The Happy Dragon Team

Rated 5 out of 5 stars

Sent email to say paid £29,98 with…

Happy Dragon responded to my complaint without hesitation and resent my item which ireceived today I'm am very satisfied with the outcome and would happily shop again

September 27, 2023
The Happy Dragon logo

Reply from The Happy Dragon

Hello,

We are sorry to hear that there was an issue with the delivery of your initial order.
Thank you for allowing us the opportunity to rectify the issue and I'm glad to hear that you received your order today.
Once again, my apologies for any inconvenience caused by the initial parcel getting lost.

Best wishes,

Richard, The Happy Dragon Team



The Happy Dragon Team

Rated 5 out of 5 stars

Great service

First purchase from Happy Dragon very impressed with the quality of my purchase and the fact it was recieved next day delivery. Recommended.

September 27, 2023
Unprompted review
The Happy Dragon logo

Reply from The Happy Dragon

Thank you very much for your recent purchase.
We're glad to hear that you are happy with the quality of your purchase and with the speedy delivery.

All the best,

The Happy Dragon Team

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