The Hidden Gem Shropshire Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Dress Store
  2. Hat Shop
  3. Wedding Dress Rental Service

Written by the company

Designer dresses and hats at The Hidden Gem @ Mortimer House, Shropshire, for all those special occasions; mother-of-the-bride or groom, bridesmaids, and other events, available to buy or hire. Hair and make-up in The Secret Salon also at Mortimer House, completes your look all under one roof.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

A true Hidden Gem.

I attended an appointment at The Hidden Gem last week, the whole experience from start to finish was excellent. Sue is a lovely lady who provides a dedicated one to one service, she's very patient and understanding. Her beautiful boutique truly is a hidden gem, it's very welcoming and cozy. Sadly I didn't find the dress for me but would fully recommend a visit if you're looking for that special outfit and special service.

April 17, 2026
Unprompted review
The Hidden Gem Shropshire logo

Reply from The Hidden Gem Shropshire

Thank you so much for your kind words, good luck in your search xx

Rated 5 out of 5 stars

First Class Service

After a disatrous appointment at another MOB/G shop i was a little nervous before my appointment , but I should not have been. Sue put me at ease from start of appointment, a lovely chat about what I was looking for, followed by a try on of numerous dresses , each one having a quality i liked, I left with the most beautiful dress in a colour i never would've considered, i'm hiring a hat too at a very reasonable cost.
I cannot recommend The Hidden Gem enough, dont book an appointment anywhere else before trying here!
First class service 😍

March 2, 2026
Unprompted review
The Hidden Gem Shropshire logo

Reply from The Hidden Gem Shropshire

Thank you so much for your kind words Helen, it’s very much appreciated, it was lovely to meet you today, you will look stunning on your special day 🥰

Rated 5 out of 5 stars

..twice now that I have been to Sue at Hidden Gem…

..twice now that I have been to see Sue at “the Hidden Gem” . They just know how to provide a top notch service. The most wonderful place to get that special outfit from - very attentive and helpful. Their service is second to none - go out of the way to make you feel special, no rush or hard sell. In my eyes the best in the business. 100% recommend to anyone who is looking for that extra special dress / outfit for that special occasion. Thanks Sue and staff you are just fab x

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely personal service

Lovely personal service, lots of choice a really positive experience.
Thank you for your help and advice, lots of compliments on the day of the Wedding

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Sue, for making the whole process of choosing a Mother of the Groom outfit so enjoyable. I love the fact that you make personal appointments for your clients as I had your undivided attention which you don’t get anywhere else. I absolutely love the dress I bought and the hatinator I hired as they both made me feel fabulous on the big day!

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great place, definitely worth a visit

Visited The Hidden Gem whilst staying locally. Sue was so helpful, not pushy at all unlike some other shops I visited. It was very relaxed & Sue was very patient & helpful. I didn't actually buy from here but wish I had! Competively priced & lots of choice. I really would recommend The Hidden Gem to any of my friends.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

A real gem

Would like to say a big thank you to the owner for making our experience yesterday so wonderful. You were so attentive, nothing was too much trouble. So would definitely recommend this little gem a visit.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you 💕

Thank you Sue and Carly for making the whole process of buying my mother of the bride outfit for my daughter’s wedding so wonderful. Your endless patience while I tried on so many dress and your helpful advice was so kind. You made the whole experience so enjoyable and I will be recommending you to everyone I know who is looking for that special outfit 💕

April 19, 2024
Unprompted review

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