thehobhub.com Reviews 275

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fast shipping and timely delivery of their orders. Customers appreciate the good prices and the excellent selection of products available, making it easy to find what they need. Many consumers noted that their items arrived exactly as described and were often well-packaged, ensuring products were in pristine condition. However, some people experienced issues with packaging negligence, leading to damaged items upon arrival, despite hopes for more careful handling from a smaller business. A few other people also felt that delivery times were not always met, with some paying for priority shipping but receiving their products much later than expected.

What people talk about most

Product

Consumers find product quality to be positive, with many stating items were exactly as described, in great... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising fast shipping and... See more

Order

People report positive experiences with order, noting that items are shipped quickly and arrive in a timely... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived in... See more

Price

Customers consistently note positive experiences with price, with many reviewers highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great place to order online, Everything shipped quick and shows up in a timely manner. Packaged well and very responsive to any questions or concerns. Will be a repeat customer for sure!

Rated 5 out of 5 stars

I have bought Gundam and Magic tgc from here and the experience using the site has been great! Also when speaking to their customer service, they were friendly and helpful. Prices are good and shippin... See more

Rated 5 out of 5 stars

The Hobby Hub has a great selection of nerdy goodies to peruse for purchase and is also a fun and chill place to hang out! The staff members are kind and helpful and really go above and beyond. We pla... See more

Rated 5 out of 5 stars

Working with The Hob Hub was super easy, almost too easy! I bought an inexpensive comic book on their website for my son. It was so easy to order it, and it arrived within about three days of ordering... See more


Company details

  1. Hobby Store

Written by the company

The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

275 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

They falsely advertised the item

They falsely advertised the item I purchased as naruto series 4 blind bag bag clips they sent me series 3 I did not want these I have yet to receive an email back from them requesting a refund now I’m stuck with the items I did not want I will not be ordering from here again poor customer service

March 25, 2023
Unprompted review
Rated 2 out of 5 stars

Really bad

Product arrived damaged, descripted as perfect condition, poor customer service, call several times they said they're going to call back in 24 hours and they didn't

March 22, 2023
Rated 5 out of 5 stars

First Order

Ordered online, 3 states away because I couldn't find the product locally, and the pricepoint was really good. Order was processed, shipped, and even delivered super fast, and arrived in great condition. Will definitely order again, thanks!

March 15, 2023
Rated 5 out of 5 stars

My sleeves arrived to my apartment very quickly and safely

My sleeves arrived to my apartment very quickly 6 days from the date they were purchased so less than a week also they were in perfect condition with no damage to the packaging and tightly sealed in an envelope so I really appreciate the delicate care that was placed into making sure my product arrived on time and safely.

February 3, 2023
Rated 5 out of 5 stars

Comic bags

Great experience very quick to ship. I wish it was possible to order more than just a few bags I'd like to order more than 5 or 6 at a time.
Mike Roskam

January 27, 2023
Rated 5 out of 5 stars

The Hobby Hub is Legit!

I stumbled onto The Hubby Hub randomly while trying to search for a specific set of pokemon cards. Prior to purchasing, I did a bit of research on the company because you can never be too careful these days. The reviews were positive so I decided to move forward with my purchase.

I could not have been happier with my decision. The website is easy to use/navigate, my items arrived on time and the products were in great condition with no suspicion on any tampering. I will 100% be being more business with them. Thank you.

January 11, 2023

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