Great place to order online, Everything shipped quick and shows up in a timely manner. Packaged well and very responsive to any questions or concerns. Will be a repeat customer for sure!
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Review summary
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I have bought Gundam and Magic tgc from here and the experience using the site has been great! Also when speaking to their customer service, they were friendly and helpful. Prices are good and shippin... See more
The Hobby Hub has a great selection of nerdy goodies to peruse for purchase and is also a fun and chill place to hang out! The staff members are kind and helpful and really go above and beyond. We pla... See more
Working with The Hob Hub was super easy, almost too easy! I bought an inexpensive comic book on their website for my son. It was so easy to order it, and it arrived within about three days of ordering... See more
Company details
Written by the company
The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!
Contact info
20B E. Church Street, 36345, Headland, United States
- 3343759607
- Tanner@thehobhub.com
- thehobhub.com
4.6
Excellent
275 reviews
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This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Great service and packaging
The product was packaged great and was received quickly. The prices can't be beaten. I will definitely be returning.
April 24, 2024
Fast shipping but minorly damaged product.
Shipping was quick and the product came in great condition (not perfect but great). The packaging was perfectly done but the issue I have is because of Gemtek. There is a minor tear on the outside of the product which could have been caused during manufacturing. Other than that. I would buy from you guys again.
March 29, 2024
Excellent Service!
Item received in condition advertised and received promptly. Excellet service!
March 27, 2024
Excellent service
Excellent service and super fast free shipping! My booster box preorder arrived the day after the official release date and I was extremely impressed.
March 27, 2024
The Hobby Hub is THE BEST
The Hobby Hub is THE BEST place to come get your table top games, mini figures, and card games. Prices are great and service is great!
March 28, 2024
Fast shipping great prices
March 25, 2024
Welcoming and well stocked
Great shop. In my experience it's the best stocked in town! Everyone makes you feel incredibly welcome there whether you're a veteran player or just starting out. They're always non-judgemental and very excited to share their love of games.
February 24, 2024
Received items well packed
Received items well packed, fast shipping, no problems, items exactly as advertised.
February 23, 2024
**WARNING** FRAUD ALERT: RECEIVED SEVERELY DAMAGED COLLECTIBLE
Diamond Select - Legends in 3D Obi-Wan Darth Vader 1/2 Scale Bust -
** WARNING **
FRAUD ALERT: RECEIVED SEVERELY DAMAGED COLLECTIBLE
- SELLER FAILS TO FOLLOW THEIR OWN SELF-SERVING REFUND & RETURN POLICY
Seller HAS NOT contacted or answered absolutely any inquiries to damaged collectible received via USPS. Better Business Bureau in Central & South Alabama Reference = Complaint ID 21281483. Awaiting Response For Full Uncontested Refund For Damaged Collectible.
Repeatedly called + left voicemail messages @ [****]. Both prior to delivery + shipping (020324) & twice after receipt of ''damaged collectible'' (020824) + (020924). Seller [Tanner Brockett] Refused to Call Back at Home Landline Provided. Below From Seller Website : If you have any questions you can contact us at: Email: [****] Phone: [****]
Several new updates have been attained directly from Manufacturer + Fabricant (see attached images). The additional issue that a ''FRAUD'' had been committed by the seller (The Hobby Hub) since this collectible in addition to ALL the aforementioned damages (see attached). It was proven by the direct contact to the aforementioned fabricant + manufacturer (Diamond Select Toys dba Gentle Giant Ltd.). The invoiced collectible was supposed to be ''BRAND NEW'' and the fact that it was an ''OPEN BOX or OPEN ITEM'' is definitely not the agreement by the purchased price of $199.99 (see attached).
Most likely the damage may have already even been done since it was mishandled by ''several hands'' from the seller (The Hobby Hub). The original price was marked as $225.00 then later after it was either damaged or deemed ''used'' it was marked down $199.99 (see attached image of price reduction) but absolutely never ever mentioned on description of sale (see attached detail from seller website).
Paypal Escalation info :
Seller HAS NOT contacted or answered absolutely any inquiries to fully provide uncontested refund for damaged collectible received via USPS.
Better Business Bureau in Central & South Alabama Reference = Complaint ID 21281483.
Awaiting Resolution Of Full Uncontested Refund For Damaged Collectible.
February 7, 2024
Unprompted review
Product shipped fast and as described
Product shipped fast and as described. Came in packaged properly too.
February 2, 2024
Easy purchase received fast.
February 2, 2024
Packaged very well
Packaged very well. The condition of the product was a little less than what I expected. The item was a hard item to find, so I can't complain too much. On the other hand, I did pay a higher than retail price.
February 2, 2024
Shipped quickly with no damage
January 26, 2024
the shipping was faster then expected…
the shipping was faster then expected and everything came as it was shown will be buying form there again especially with the new set coming out in March
January 3, 2024
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