A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
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ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... See more
Company replied
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some... See more
Company replied
Haven't received my products yet, but fantastic customer service, not only were you guys really prompt in returning emails, but you were really helpful with everything that I needed
Company replied
Company details
Information provided by various external sources
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Contact info
United States
- 866Hockey1
- sales@thehockeydepot.com
- thehockeydepot.com
A product I ordered was out of stock
A product I ordered was out of stock, got a quick email offering substitutions and a discount to offset the difference. Great, fast customer service. Will be back.
A+ shipped quickly and arrived safe and…
A+ shipped quickly and arrived safe and sound.
Easy to order excellent experience.
Easy to order. Quick delivery got exactly what I needed. Happy grandkids!!

Reply from thehockeydepot.com
thehockeydepot has a great selection of…
thehockeydepot has a great selection of gear and everything arrived on time. Their prices are fair, and shopping was easy.
Good experience
The product appears to be of good quality, and it arrived in a timely manner.
Great experience
When I called and talk to the operator they were friendly and very helpful. He was able to get me the product on time for the event that we needed them for.
I will use again in the future.
timely response to my question
timely response to my question, which was remedied quickly and efficiently. all around great experience
They had what I needed shipped it fast…
They had what I needed shipped it fast and I got it on time great job
Quick shipment, items in stock
Had a hard to find product in stock and shipped quickly
Good customer service
They didn’t have what I initially ordered but they were quick to replace it with a better alternative. Good job.
I got the skates i order on time and…
I got the skates i order on time and they are working great for my son.
Great service
Great service, had to exchange for different size, everything was quick and easy and correct product back to me right away
Very responsive and helpful
I bought a pair of gloves from the hockey depot. They reached out to make sure the order was correct due to a small typo. They shipped them fast and are very responsive.
Yes ive received my order and excited…
Yes ive received my order and excited for the pants I got cause those are the only kinda pants I’ve always liked growing up and ver comfortable, but the pants I wanted was out of stock, tackla air 9000 or 5000, but I am great full for finding these pants through the website and thanks again..
Affordable prices
Affordable prices
Exceptional service
Rapid Shipping👍🏻!!

Reply from thehockeydepot.com
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