The Holster Mill Reviews 33

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the comfort, adjustability, and overall craftsmanship of the holsters. Many people appreciate the exceptional customer service, noting helpfulness and great communication. However, some customers experienced significant delays with delivery services, with products taking over a month to arrive or showing "shipped" status without actually being sent. A few people also mentioned receiving products with quality issues, such as rough edges, and expressed dissatisfaction with the customer service regarding these delays and product concerns.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, with many praising the craftsmanship, comfort, and fit of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced significant... See more

Customer service

Consumers generally praise the customer service, describing it as exceptional, top-tier, and excellent. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered the DCP+ on February 20- at which point lead time was 7-10 days. Finally received the holster on April 4 after some obvious delays and miscommunications. The holster itself looks great!!! The... See more

Company replied

Rated 5 out of 5 stars

I recently purchased y first OBC, and I must say, I was blown away by its quality! It exceeded all my expectations. I’m already thinking about getting another one. Keep up the great work, and the cust... See more

Company replied

Rated 5 out of 5 stars

Nice and easy transaction. Their customer service is exceptional. I had a question & they replied to me in less than a days time. No complaints. They actually had a holster for my p80 in left handed c... See more

Company replied

Rated 5 out of 5 stars

Great company to work with. The staff always responded to every email promptly with accurate responses to every question that I had. The navigation on their website was extremely easy. The build proce... See more

Company replied


Company details

  1. Sporting Goods Store

Written by the company

The Holster Mill focuses solely on the combination of high quality, and affordability. We NEED the highest quality holsters and we shouldn't have to break the budget to buy one. Every holster from The Holster Mill follows industry leading standards. Only .080 kydex is used for all IWB, and standard drop leg/competition holsters, .093 for all light duty rated drop leg holsters and .125 for all full/heavy duty drop leg level II retention holsters. If you were curious about about the logo, yes, The Holster Mill is a Faith Based brand.


Contact info

3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not send customers emails with…

Do not send customers emails with shipping updates for items that have not shipped. Its been waiting to be picked up for a week now and you want me to rate the holster I have not gotten... Stop using USPS, they suck and do not deliver as advertised.

May 1, 2026
Rated 5 out of 5 stars

Custom built holster that works well…

Custom built holster that works well and looks even better. It’s also very comfortable and I’m on the larger side at 6’7 355. The Holster Mill is very responsive when I asked a question during this whole process. Will be buying more holsters from them in the near future.

April 9, 2026
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Reply from The Holster Mill

Thank you for taking time to share your experience with us. We're happy to hear you are enjoying your holster and we look forward to working with you again!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Who Knows? Still Waiting On It…

I ordered my holster on 2/23 with a 10-15 day lead time. A month later, it had still not shipped and I was not updated/ given the option to cancel as the website states will happen. I reach out and on 3/23 they tell me it will ship on 3/24 (email addressed to the wrong name but whatever). On 3/28 the order status switches to “shipped” and as of 4/4, USPS is still “label created, waiting to receive package” status. I have reached out to customer service and have received 0 replies. Then I receive the “Leave us a review” email and here we are. So who knows if the product is good. It’s definitely not worth the wait. No holster is. I would seek other options first. 0 stars would be a better option than 1, but they give you 1 star for existing I guess.

March 28, 2026
Rated 1 out of 5 stars

It was super late with delivery I…

It was super late with delivery I waited over a month for the product and it sat with a shipping label for a week. When the product finally came I was underwhelmed with the quality. The edges of the holster where either not cleaned off and rounded properly or edges where just rushed through and left gauges and bad edges. After a month I emailed that I would like a refund they said the holster shipped out already and that they would give me a partial which I never received. Over all just very unhappy with the customer service and product.

March 7, 2026
Rated 1 out of 5 stars

Ordered a product on February 16th with…

Ordered a product on February 16th with a lead time off 15-20 days. They still haven’t shipped my product. Emailed them and a week later no response, emailed them again they told me by the end of the week…still didn’t ship. Emailed them again they told me by this Thursday…still not shipped. If you actually want to get a product shop somewhere else!

March 26, 2026
Unprompted review
Rated 3 out of 5 stars

Good looking/feeling holster

Ordered the DCP+ on February 20- at which point lead time was 7-10 days. Finally received the holster on April 4 after some obvious delays and miscommunications. The holster itself looks great!!! The cordura covering adds a level of comfort without adding any additional thickness. Innovative belt clip apparatus adds more adjustability rather than the clip being attached directly to the holster. The guys did offer a refund at a point in the process to try and make it right. Based on the cordura option alone I WOULD want to get another holster, but i am wary of delays.

March 22, 2026
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Reply from The Holster Mill

We appreciate your honest review and apologize for the extreme delays you suffered during the process. We've just passed our 1 year mark and have surely experienced some growing pains. We hope for a chance at your business in the future and can assure than you don't experience a wait like this in the future.

Rated 5 out of 5 stars

Great product overall good material…

Great product overall good material where used to build this holster! Definitely recommended, just note there is delay on my case longer then Supposed almost 1 month to get it but the Onwer took care of me so that’s why I’m giving 5 stars.

March 3, 2026
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Reply from The Holster Mill

Thank you for taking the time to share your full experience! It was awesome to work with you and thank you again for being so patient! As a newer company still in our first year of operations we've been pressing growth as quickly as possible to ensure lead times stay under control! We hope to get a chance to earn your business again in the future. Thank you again for choosing The Holster Mill!

Rated 5 out of 5 stars

Customer service was great help me out…

Customer service was great help me out so much will be getting another holster real soon

January 26, 2026
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Reply from The Holster Mill

Thank you for taking time to share your experience with others! It was awesome working with you and we hope to earn your business again in the future!

Rated 5 out of 5 stars

Once again a truly amazing holster

Once again a truly amazing holster, top quality and fit and the finish is awesome!! Always a pleasure spending my money with this company.

January 31, 2026
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Reply from The Holster Mill

We appreciate you sincerely! Your repeat business and overall loyalty and support mean the world to us! Thank you for continuing to sow into The Holster Mill and we hope to keep earning you back!

Rated 5 out of 5 stars

Nice and easy transaction

Nice and easy transaction. Their customer service is exceptional. I had a question & they replied to me in less than a days time. No complaints. They actually had a holster for my p80 in left handed configuration. I have already recommended them to multiple family and friends. Most of all I love supporting BoB's.

January 15, 2026
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Reply from The Holster Mill

We appreciate you taking time to leave a review! Sharing your experience with others is how we grow. It was great working with you on your P80 holster and we hope to get a chance to earn your business again in the future!

Rated 5 out of 5 stars

GET YOU ONE!!

Amazing product! I was hesitant at first but gave it a try and I loved it! Great material they use. Retention is phenomenal! Will for sure be buying more for my future firearms. I would definitely recommend it.

January 11, 2026
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Reply from The Holster Mill

Thank you taking time out of your day to write a review! We appreciate you giving us a chance at your business and very happy to hear you're loving your new holster! We hope together a chance to earn your business again in the future. Thank you again for choosing The Holster Mill!

Rated 5 out of 5 stars

The all inclusive holster!

I can be long winded. So, I’ll just sum up what my experience is with the KOTJ slim: dependability, accessibility, comfortability, and concealment. These are several things that this wonderful holster offers. If you carry strong side or concealed, DEFINITELY shop with the Mill and “Holster Up!”

December 23, 2025
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Reply from The Holster Mill

Awesome to hear your satisfied with your new KOTJ Slim! Thank you for taking time to tell others about your experience it really helps us grow! We hope to earn your business again in the future!

Rated 5 out of 5 stars

Perfect

Great company to work with. The staff always responded to every email promptly with accurate responses to every question that I had. The navigation on their website was extremely easy. The build process was extremely easy as well. I selected the free shipping option. My holster was in my mail back in 2 days after it was shipped from The Holster Mills warehouse. I noticed that they post videos and different holster builds on Instagram and Facebook but not YouTube anymore. I would love to see more content on YouTube since I dont use any other social media platform, however definitely not a deal breaker! I plan on purchasing more holsters from The Holster Mill in the future. Don't just admire the work they do get you one and HOLSTER UP!

December 25, 2025
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Reply from The Holster Mill

Thank you for taking time out of your day to leave this detailed review and share your experience with others. This really helps us grow! We will be starting YouTube videos again very soon and we have new products and demos we will be introducing in the coming weeks. Thank you again for your patronage and we hope for the opportunity of earning your business again in the future!

Rated 5 out of 5 stars

Straight Gas 🔥🔥

Holster is super comfortable. The modularity to make precise adjustments for the perfect fit is a great feature. Already referred multiple people because I only put my people on to quality products.

December 27, 2025
The Holster Mill logo

Reply from The Holster Mill

Awesome to hear! Very happy you're enjoying both the comfort and the modularity. Thank you for not only leaving a review but also for advocating for The Holster Mill by telling people about us. We hope to get the opportunity of earning your business in the future. 👊🏾🙏🏾Happy New Year to you and yours!

Rated 5 out of 5 stars

The cleanest and meanest holster maker in the game.

Contacted The Holster Mill about the DPC in red with the Cordova that he posted in IG for my Canik Mc9 Prime w/ TLR-7 sub and he said it wouldn't be a problem, I even got the MGC to match. Shipping was fast especially given the holiday season. I am extremely happy with it and look forward to further purchases. God bless you and your business brother.

December 27, 2025
Unprompted review
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Reply from The Holster Mill

Wow! Thank you for the high regards and for letting others know we can accommodate special request AND for taking time to share your experience. We look forward to the opportunity of working with you again in the future. God bless you too!

Rated 5 out of 5 stars

Recently bought a GTL2 and was looking…

Recently bought a GTL2 and was looking around for holster compatibility. I sent The Holster Mill an email asking if they could, and would make a holster that was molded for my new light. They could have ignored me and pressed forward with business. Instead, I got a return email stating that they would create that holster and gave a solid e.t.a on when I could purchase. I'm very pleased with this purchase and I will continue to shop with them.

December 8, 2025
The Holster Mill logo

Reply from The Holster Mill

Thank you very much for taking time to share your experience with others! As we're growing we're constantly making new additions, so why miss out on you as a client? Right! We're very happy to hear you're pleased with your overall experience. Thank you again for your patronage and we look forward to the opportunity of earning your business in the future!

Rated 5 out of 5 stars

Very satisfied with my order,

Very satisfied with my order,
Everything is on point and the customer service is top tier!

December 1, 2025
The Holster Mill logo

Reply from The Holster Mill

Thank you for taking time to leave a review about your order! We're very pleased to hear about your satisfaction and even more happy that you decided to share your experience with others. We hope to get a chance to earn your business in the future.

Rated 5 out of 5 stars

Always great quality and great customer…

Always great quality and great customer service. The best part is they are a faith base company.

November 14, 2025
The Holster Mill logo

Reply from The Holster Mill

Thanks for taking time this holiday season to share your experience with others! We appreciate your support! Faith first!

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