Thehomeandgardenstore Reviews 

26
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I too fell for this scam. Too good to be true, I should have realised! Received order confirmation, invoice and even a dispatch notification a few days after ordering! Suddenly website disappeared... See more

Rated 1 out of 5 stars

SCAM! We ordered a Ninja woodburner and used Clearpay to pay in 4 instalments. Already taken 67.50 from my account. I originally alerted Clearpay as I received NO confirmation from this store abo... See more

Rated 1 out of 5 stars

I ordered a Ninja Woodfire on Saturday 24th June. They sent me an acknowledgement by email, including invoice. Delivery date was 1-3 working days. I received a further email from them on Monday, s... See more

Rated 1 out of 5 stars

First scam I have fell for! Very well presented web site, payment taken through a recognised payment portal and invoice emails received following the order all looked genuine! After which communicat... See more

1.5

Bad

TrustScore 1.5 out of 5

26 reviews

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No history of asking for reviews

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1.5

All reviews

(26)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The Home and Garden Store, Ninja Woodfire BBQ, I'm the stupid one who ordered the…

I'm the stupid one who ordered the ninja woodfire bbq bundle. I received a seemingly legitimate invoice from them, was able to login on their website and check progress and it was marked as shipped 4 days ago. All seemed fine. I have since emailed them for a DPD tracking reference number and received no response. I have tried to go to their website this morning and it is not showing a Ionos. The links in me emails from them do not work anymore. Very annoyed as it seems I have lost my £299.00. I will give it a few more days but am not holding out much hope. Disgusting that they are falsely advertising and taking people's money. I will update if by some miracle I receive the item, UNTIL THEN AVOID!!!

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Same for me.

Same for me.
I placed an order on Sunday 25th June.Looking back, I supose it was too good to be true.
Ninja BBQ Smoker and Grill.
Hope my bank will recover my money.
I was taught to be cautious, but still fell for it.

June 25, 2023
Unprompted review
Rated 1 out of 5 stars

Too good to be true possible scam

As with another reviewer looked for ninja outdoor bbq but price of bundle was £299 compared to £500 with Amazon and other major suppliers. Can’t find any reviews for this company plus their terms and conditions re delivery seem very peculiar.

June 24, 2023
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!

Scam scam scam!

This site came to my attention via a Google search for a product. They were offering a bundle on said product for a very competitive price. I couldn't find any reviews, but using online tools can see the store didn't exist prior to May 2023.

Avoid this scam site!

June 23, 2023
Unprompted review

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