I too fell for this scam. Too good to be true, I should have realised! Received order confirmation, invoice and even a dispatch notification a few days after ordering! Suddenly website disappeared... See more
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SCAM! We ordered a Ninja woodburner and used Clearpay to pay in 4 instalments. Already taken 67.50 from my account. I originally alerted Clearpay as I received NO confirmation from this store abo... See more
I ordered a Ninja Woodfire on Saturday 24th June. They sent me an acknowledgement by email, including invoice. Delivery date was 1-3 working days. I received a further email from them on Monday, s... See more
First scam I have fell for! Very well presented web site, payment taken through a recognised payment portal and invoice emails received following the order all looked genuine! After which communicat... See more
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The Home and Garden Store, Ninja Woodfire BBQ, I'm the stupid one who ordered the…
I'm the stupid one who ordered the ninja woodfire bbq bundle. I received a seemingly legitimate invoice from them, was able to login on their website and check progress and it was marked as shipped 4 days ago. All seemed fine. I have since emailed them for a DPD tracking reference number and received no response. I have tried to go to their website this morning and it is not showing a Ionos. The links in me emails from them do not work anymore. Very annoyed as it seems I have lost my £299.00. I will give it a few more days but am not holding out much hope. Disgusting that they are falsely advertising and taking people's money. I will update if by some miracle I receive the item, UNTIL THEN AVOID!!!
Same for me.
Same for me.
I placed an order on Sunday 25th June.Looking back, I supose it was too good to be true.
Ninja BBQ Smoker and Grill.
Hope my bank will recover my money.
I was taught to be cautious, but still fell for it.
Definitely a scam
Definitely a scam, the website has now been taken down.
Too good to be true possible scam
As with another reviewer looked for ninja outdoor bbq but price of bundle was £299 compared to £500 with Amazon and other major suppliers. Can’t find any reviews for this company plus their terms and conditions re delivery seem very peculiar.
Was going to buy ninja electric…
Was going to buy ninja electric woodfire grill looking at the only review on here I'm glad I hadn't bought it 5 mins ago. They've got a bundle deal for £269! Bargain but must be scam!
Scam scam scam!
Scam scam scam!
This site came to my attention via a Google search for a product. They were offering a bundle on said product for a very competitive price. I couldn't find any reviews, but using online tools can see the store didn't exist prior to May 2023.
Avoid this scam site!
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