The Homes Group Reviews 66

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Tim from The Homes Group was recommended to us by a friend after we had a very disappointing experience with Your Move. Tim was fast and professional in all his responses. Got good viewings in quickly... See more

Rated 5 out of 5 stars

Fantastic service and will gladly recommend. Estate Agents get a bad press most of the time, but Tim at The Homes Group provided a great service. Markedly personal, honest, and absolutely dedicated... See more

Rated 5 out of 5 stars

Joe and Brian were simply FANTASTIC - a breath of fresh air from the regular 'on-the-high-street-agents' - CANNOT RECOMMEND THEM ENOUGH!!! Their continual enthusiasm, optimism and straight-t... See more

Rated 5 out of 5 stars

Truly the best group of people we could have asked for when selling our house they went above and beyond for us, they always answered the phone when we called and even helped when we found our new... See more

Company details

  1. Real Estate Agents

Written by the company

We provide a personal and professional service whether you are looking to buy or sell your home. Based from our Greenhithe hub, we have representatives covering the boroughs of Dartford, Bexley, Bromley, Gravesham, Sevenoaks, Medway & Maidstone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Estate agents who genuinely care! 5 star service 🌟

From the first viewing with Brian and then the second with Joe, it was clear that the Homes Group were heads and shoulders above the rest of the industry!

They are true professionals in their field. They have a genuine and honest approach with excellent communication. They were there to answer my questions and offer advice whenever I needed them throughout the process of buying my new home.

My only regret is finding them after I’d put my flat up for sale. I really wish I’d been able to sell through them as well as purchase. It’s safe to say they showed up the estate agents that I used to sell my property!!

I cannot recommend them enough, thanks so much for all your support 😊

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

A fantastic Estate Agents

A fantastic Estate Agents. Totally recommend. Such a stressful time moving house and when you have solicitors that take on too much work and leave you hanging for ages it can be overwhelming.😵‍💫🥺 But Brian made it all seem less concerning. Worked above and beyond on the sale of our house with humour, sarcasm and kindness. Thank god for emojis. They can say it all in one picture 🤣🤣🤣 if you are looking for a great Estate Agent please go to them. Thanks again for all your help 😁

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

The whole system of buying and selling houses can at times seem as though it's deliberately set up to cause as much stress and grief as possible - though this experience has shown us just how valuable having a team like Brian and Joe on your side really is. It wasn't all smooth sailing - it won't ever be - but the difference their particularly personal approach made to our sale and purchase (particularly when compared to our previous experience with a major high street agent) was like night and day.

At no point did we feel as though we were being left out of discussions; it felt as though they genuinely cared that everyone in the chain would get the right outcome; and when we hit a proper moment of anxiety about our purchase (we were buying a new build and found much of the process around that quite confusing) Brian went out of his way to come round in person that evening and talk us through it. That alone made such a huge difference I'm genuinely not sure we would have ended up getting to the end of this with any other agent.

We've since recommended them to our neighbour who is working with them and we would not hesitate to recommend them to anyone else looking to sell (or buy). We're hoping that this move will be a permanent one, but if circumstances change and we end up back looking for another home, I wouldn't pick any other agency.

Thanks Brian and Joe - 5 stars which are very, very well deserved!

August 26, 2022
Rated 5 out of 5 stars

Brian and Joe are true professionals.

Brian and Joe are true professionals and I would highly recommend them. Very good communication and local knowledge.
They also added humour and calm to a stressful process! A real pleasure working with them.

August 14, 2022
Unprompted review
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Reply from The Homes Group

Thank you so much for your 5 star review. We thoroughly enjoyed working alongside you.

Rated 5 out of 5 stars

Having just sold and purchased via the…

Having just sold and purchased via the Homes Group i strongly recommend them! Both Brian and Joe give the personal touch to the whole process guiding you through the bumps in the road at every opportunity. Always happy to answer any questions and help simplify the complex process. They are passionate about what they do and both really care about their clients, a pleasure to work with

August 12, 2022
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Reply from The Homes Group

Thank you so much for your kind comments and 5 star review. It has been lovely working with you and sharing some laughs along the way.

Rated 5 out of 5 stars

It’s more than selling property…

Having now both bought and sold through The Homes Group I would recommend them to anyone who wanted a friendly, trust worthy and professional estate agent. Both Brian and Joe go above and beyond to make the buying or selling process as easy as possible - and there’s never a question too many. The Homes Group really do put the customer at the heart of everything they do.

June 26, 2022
Unprompted review
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Reply from The Homes Group

Thank you so much for your lovely words and review. We loved working with you.

Rated 5 out of 5 stars

What can I say

What can I say, very impressed with the professionalism of Joe, always checking up on progress and chasing who ever needed chasing. I can’t thank him enough for his help !

June 24, 2022
Unprompted review
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Reply from The Homes Group

Thank you very much for your 5 star review and kind words for Joe.

Rated 5 out of 5 stars

As someone selling a home for the first…

As someone selling a home for the first time, I wanted someone who could guide me through the process every step of the way and I was not disappointed at all.

Brian was an absolute pleasure to work with and made things clear to me at every stage, and was always available to answer any queries that I had. When he first viewed my property I was incredibly reassured at his enthusiasm and knowledge toward the house and the area and I knew that he was the right man to market my house.

I would not hesitate to use The Homes Group again and would certainly recommend them to anybody.

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

Brian was a joy to work with from day…

Brian was a joy to work with from day one. As a first time buyer, he offered great advice and guidance, whilst also not being the dreaded ‘pushy salesman!’ He has been so helpful throughout the whole process and it has been a pleasure working with him.

February 19, 2022
Unprompted review
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Reply from The Homes Group

Thank you so much for your five star review. It was lovely to work with you.

Rated 5 out of 5 stars

We couldn't be happier!

We recently bought our first home through The Homes Group and could not ask for a better service. Great, friendly, communication from Brian who kept us up to date throughout the whole process. Brian really goes above and beyond and the service is so personal; nothing is too much trouble and he was always there to offer advice. A big thank you to Brian and Joe! We couldn't be happier.

February 10, 2022
Unprompted review
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Reply from The Homes Group

Thank you so much Kayleigh for your five star review. It was great to work with you.

Rated 5 out of 5 stars

We could not recommend The Homes Group enough...

We could not recommend The Homes Group enough, they have been amazing from start to finish. If you want a company who make buying and selling a house as simple as possible then these are the people. Professional, friendly and great communication at all times. Big thanks to Brian in particular who looked after us in the process of buying our first home and has been fantastic!

February 4, 2022
Unprompted review
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Reply from The Homes Group

Thank you so much for your lovely review. It has been great to work with you.

Rated 5 out of 5 stars

Excellent Service

I hardly ever write reviews, but the service I received from The Homes Group was outstanding from start to finish and i have to share my experience.

I recently viewed a property and absolutely fell in love with it, but
In order to buy it I had to sell my house.

Time was against us and Joe and Brian worked tirelessly to do everything in their power to sell my house.
In less than a week they managed to get a photographer to take pictures, put my house on the market and have it under offer.

They were efficient, prompt and their work ethic was unmatched; keeping me updated every step of the way and always a step ahead to make sure everything went smoothly.

Honestly an absolute joy to do business with, I cannot sing their praises enough 10/10 service.

December 17, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much your five star review. It was a pleasure to work with you.

Rated 5 out of 5 stars

Thanks the Homes Group!

We found the guys at Homes Group especially Brian helpful and extremely professional. Brian was great in providing updates when required. We highly recommend them.

December 8, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for our five star review. It has been great working with you.

Rated 5 out of 5 stars

First class company and service

First class service from start to finish.
Wouldn't use anyone else

After 8 weeks with a big name Estate agent i gave up hope of finding my new home.
Along came Joe. From start to finish this company have been amazing.
The photographer also needs a mention her pictures were fantastic (thanks to joe for doing his tiding and organising).
Nothing was too much for Joe i knew i could contact him anytime and my questions would always have a speedy reply.
Brian also needs a Thank you(even though i only spoke with on a few occasions).

Honestly guys if it wasn't for your professional helpful and caring manner i wouldn't of moved.
Your not just another property with these guys your a real person.
If anyone is moving this is your company 100%.
Lovely guys to deal with.
Thank you for making my move happen.
Big shout to THE HOMES GROUP 🏡

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

A pleasure to work with...

We were utterly unimpressed by our local Highstreet estate agent in the first 10 days of signing up, to the point where we almost abandoned our plans to move. They were unhelpful, difficult to communicate with, and just wanted us to snap up any offer so they could get paid. Enter Brian and The Homes Group.

The Homes Group were immediately impactful to our sale. Within a few days we had viewings that translated into offers and we suddenly had options. Our journey to exchange was full of unforeseen complications which Brian helped us navigate successfully.

We loved the honest, friendly, personable style. The fact we could contact them via text, email, or call at 8AM on a Monday morning, or 8PM on a Sunday evening.

If you have a problem, if no one else can help, and if you can find them....maybe you can hire The Homes Group.

August 14, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for your kind comments about your experiences with us and your five star review.

Rated 5 out of 5 stars

What a pleasure it was having you deal with our sale.

We took a risk when putting our property up for sale with The Homes Group, they were new to the Market and didn’t have the huge following the high street agents could offer, however they were local and we wanted to put our trust in them and the risk certainly paid off. Within the first 2 weeks they secured multiple viewings and also received multiple offers. From start to finish we received a real personal service where communication was very informative to the point where I would reach out for queries unrelated to my case and the advice I received was spot on. Obviously the homes group deserve breaks but when I would contact them via email/text at any time I got a prompt response as the homes group were on hand at all time.

This was our first experience selling a property and I had heard nothing positive around the whole situation however the homes group made the whole process stress free and seamless, we really couldn’t recommend their services enough. A personal, friendly, professional and reliable service has been provided throughout our sale without any hesitation. We are so thankful to Brian for all his hard work and want to thank him for making everything run as smoothly as possible. Communication has been at a top level keeping us in the loop when needed. His experience within the estate agency sector has shown through, as any queries or stresses we had was dealt with in a professional and swift manor.

August 5, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for your kind comments and five star review of our services.

Rated 5 out of 5 stars

Excellent service

The Homes Group are like a breath of fresh air. They are head and shoulders above the run of the mill High Street estate agents and offer a truly personal, excellent service. We cannot recommend them highly enough.
Dealing with Brian was a pleasure, he is knowledgeable, professional, efficient and really cares about what he does. Our sale was not without its issues but Brian went above and beyond, liaising and chasing all relevant parties whilst always keeping us in the loop. He took so much of the stress away from us and was always on hand if we needed him. So thankful we chose The Homes Group!

August 2, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for your kind comments about your experiences with The Homes Group.

Rated 5 out of 5 stars

Highly Reccomend

I would like to thank Brian and his team for all the help, support, patience and knowledge during my apartment purchase.
Nothing was ever too much and the information I received when any question was asked was quick and informative. You made a very stressful situation a lot easier!
I don't think I can ever see myself moving as I love my new place so much but if for any reason I change my mind The homes Group will be the first people I contact to help me in the future.
I Cant thank you enough.

July 28, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for your comments and feedback Georgia. Great to hear you love your new home.

Rated 5 out of 5 stars

Great Company, Great People, Easy Sale

Dealing with Brian and Joe has made the whole selling process efficient and stress free. They kept me informed and up to date through out the whole process, going above and beyond and was always on hand answering questions I had even if it wasn't covered by their remit. I could not recommend them enough, they were diligent, thorough, knowledgeable and their customer service was impeccable. Would definitely recommend for buying and selling your property.

July 2, 2021
Unprompted review
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Reply from The Homes Group

Thank you so much for this 5 star review.

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