The Honest Bison Reviews 893

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I received thawed, opened meat! They do not package their meats to stay frozen during shipment, the packages aren’t sealed well and opened during shipment, blood in the box. All meat ruined!! VERY UN... See more

Rated 5 out of 5 stars

The customer service is excellent! The Bison Filet, Elk Tips (bite-size), & Elk Burgers are our favorites so far. The steaks are tender, juicy & taste fabulous!!! We haven't tried everything yet in... See more

Rated 5 out of 5 stars

We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for... See more

Rated 5 out of 5 stars

FULL DISCLOSURE: my HYPOallergenic puppy is VERY allergic to ALL proteins except venison and lamb, and just about all veg and grains too! Doing a thorough search of ingredients in all the wholesome d... See more

Company details

  1. Butcher Shop
  2. Food Products Supplier

Written by the company

The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.


Contact info

4.0

Great

TrustScore 4 out of 5

893 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had a misunderstanding about the…

We had a misunderstanding about the date I needed the product and when it would be shipped. When I told customer service about this, they sipped fast and refunded my shipping. I appreciate the efforts they made to make it right

December 7, 2022
Rated 5 out of 5 stars

My elk, bison and venison order

I am very pleased with my order of elk, bison and venison. The meat is quality plus. I will be ordering more in the future.

December 13, 2022
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Reply from The Honest Bison

Hi Fen, Thank you for your order and kind review. We appreciate your support and are glad our products lived up to your expectations. Have a wonderful holiday season.

Rated 5 out of 5 stars

Great product! Great employees!

Great quality product with well packed package. Customer service is really great as well!

December 7, 2022
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Reply from The Honest Bison

Hi Sophie, Thanks so much for your support and for taking the time to write a review. We are pleased to hear that you are happy with your order and the way it arrived — we take great care to ensure our meats are packed and shipped safely and sustainably! We will ensure customer service gets your note as well — they work really hard to take care of each of our customers. Happy Holidays!

Rated 5 out of 5 stars

Shipped quickly and as expected

Shipped quickly and as expected. Meat is great quality, I wish the shipping cost was a little less, as my budget is tight and with the shipping having been $89, I took other things out of my cart to afford the purchase. With that being said, it does take a lot to pack and ship. Other than that everything was great!

December 7, 2022
Rated 5 out of 5 stars

My husband is a meat snob

My husband is a meat snob, and the fact that he LOVES the Honest Bison meat we purchased says we are very happy and will be a repeat customer. The venison actually tastes like deer meat. I had purchased meat before, often, from another online company, however the meat was gross and bland, and the customer service was terrible. We received our HB meat quick, and by far some of the best tasting meats we've had. I will be ordering more soon.

November 21, 2022
Rated 3 out of 5 stars

Though I have yet to sample the bison…

Though I have yet to sample the bison steaks and ground bison, I'm sure it will satisfy my expectations. My only grief thus far, is that the package arrived today and most of the content had started to thaw out, I was expecting the meat to still be frozen, that is why I gave you 3 stars.

December 2, 2022
Rated 5 out of 5 stars

The Honest Bison

I have found the management to be honest, as their name states, and highly responsive to my requests for information about the quality of their meat and how it is raised. What is most important to me is Honest Bison's representation on their website that their bison is free grazing and 100% grassfed on land that employs a holistic management system of ranching that uses no pesticides and herbicides. In addition, before placing my first order, I had a question regarding an ambiguity in the language of the Terms and Conditions section on the website that was promptly addressed.

November 30, 2022
Rated 1 out of 5 stars

Your shipping charges were MORE then…

Your shipping charges were MORE then the meat I ordered, I will not be using you again. This not about the quality of your meat because it is excellent. Not acceptable to pay more in shipping charges.
I am using Wild Fork Foods where shipping is free.

November 26, 2022
Rated 5 out of 5 stars

Holiday hero’s for sure after a…

Holiday hero’s for sure after a mistaken delivery was replaced and rushed to our table. So grateful for the understanding customer service. Now let’s talk about the level of deliciousness; our bison roast was soooo good and a big hit. Definitely more orders from us in the future.

November 22, 2022
Rated 5 out of 5 stars

Thumbs Up All Around

Great communication and customer support. We just had a snafu with UPS delivery and honest bison totally took care of us. Amazing and the product is as well!

November 9, 2022
Rated 4 out of 5 stars

Great quality meats

Great quality meats. The shipping costs however not so much. Other companies like this have found the ability to keep the shipping reasonable. There is no reason for a $90 shipping fee.

November 1, 2022
Rated 5 out of 5 stars

The delivery was quick

The delivery was quick. When I requested for them to apply the 10% discount as a new customer after I had already placed my order they immediately sent me a refund. Everything is reasonably priced and the meats I ordered - rib eye steak, new york steak are delicious.

November 16, 2022
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Reply from The Honest Bison

Hi Michelle, Thanks for your support and for taking the time to write a review. We're so glad to hear that you think our steaks are delicious — we agree. We were happy to offer the 10% refund in place of the code you would have used. Our goal is to treat each customer as we'd like to be treated. And there's nothing worse than placing an order and then realizing you forgot to use the code you'd signed for! Have a wonderful holiday season.

Rated 5 out of 5 stars

Love The Honest Bison!

The quality of the meat is excellent and clean! The elk and bison meat is tender and delicious! I highly recommend the Honest Bison for clean game meat!

November 1, 2022

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