The Hope Factory Reviews 4

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

A-mazing!

A-mazing!
Andrew is just a genuine person who wants to help you and your business grow.
Such help was provided even before we've started working together. Wasn't blown off to seek other help or pushed into buying something for the assistance when my business was in a tight spot.
Serious value upfront, trustworthy, prompt, great service ... really a rarity.

Thank you!

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

What a Team

I Highly recommend The Hope Factory if you are looking at developing in Shopify store. From the beginning to the end of the project Andrew and Raksha were great to work with, there knowledge and expertise was second to none in setting up our Shopify store. If there was a question or an issue brought up by anyone of our small team, it was quickly explained and resolved pretty much immediately, if it wasn't solutions and apps were suggested. The Hope Factory were very flexible & supportive, we extended our launch date a couple of times and they took these changes in their stride; communicating with their business partners of our changes.

We will continue to reach out to the Hope Factory after our launch to get the best outcomes for our Shopify Site and to learn more about functionality.

We Highly recommend the Hope Factory to anyone looking at an integrated Shopify project.

March 1, 2021
Rated 5 out of 5 stars

We are so glad that we were recommended…

We are so glad that we were recommended to use The Hope Factory to design and implement our new website. From the very start Andrew and Rax provided a clear and precise quote for their services that was suitable for our business requirements. The process to design and develop our Shopify website was a simple process. Our development manager Gati actually made the project enjoyable and neither party had ridiculous deadlines or expectations. All of the milestones were able to be achieved in the given timeframes. What was extremely helpful for us was that no matter what technical question we gave to Gati, she was able to provide an immediate response and on the rare occassion that she couldn't; a solution was always found very soon after it was requested. Given our inexperience with the Shopify platform Gati was always thinking ahead of us and providing suggestions to further enhance our new website design. The team at The Hope Factory have an extensive knowledge of suitable Shopify apps to suit any business requirements and they were also happy to work with our business partners including our POS and SEO teams. The results have been dramatic and within the first two weeks we have had a 40% increase in our online sales. We highly recommend The Hope Factory team for any Shopify design and integration projects.

February 23, 2021
Rated 5 out of 5 stars

The Hope Factory created a very nice…

The Hope Factory created a very nice website for us a few years ago, and ever since then they have been extremely helpful with making changes or updates to the website and answering our questions.
We worked closely with Raksha and she had a lot of helpful suggestions to the design and found solutions for us even with issues that were not strictly in the contract. She is always available to assist with our queries at a short notice.
I'm very happy to give them 5* for every aspect of their business: communication, knowledge, understanding our products, design of the website and after service.

February 16, 2021

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