Visited the shop on Bury New Road. The displayed assortment of furniture was fabulous . Bought a marble topped round table and chairs. Staff really pleasant and did not pressurise us at all . Delivery... See more
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Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... See more
Company replied
Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold... See more
Company replied
Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful... See more
Company details
- Furniture Store
- Bed Shop
- Bedroom Furniture Store
- Furniture Accessories
- Living Room Furniture Store
- Sofa Store
Written by the company
✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.
Contact info
18-24 Bury New Road, M88EL, Manchester, United Kingdom
- 01617265008
- info@thehouseofbrands.co.uk
- thehouseofbrands.co.uk
4.6
Excellent
224 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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I had some issues with the chairs I…
I had some issues with the chairs I bought from the house of brands company it was a manufacturer fault they handled very well understood our concerns and got it sorted for us very swiftly I would highly recommend this place there service is very good esp Russ who was dealing with it. He handled it very professionally!
April 5, 2025
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Incredible customer care and service…
Incredible customer care and service from the shop floor all the way through to delivery, the staff in the shop aren’t on you like a dog with a bone and actually let you breathe while browsing yet ask for help and they’re extremely helpful, they take pride and care in their customers the delivery staff Breezy and co were funny polite and very quick taking care of everything with care I’ll definitely be back for more - I bought the large black gorilla the minx fiesta sofa and other ornaments
April 7, 2025
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Amazing serrvice
Amazing serrvice, my furniture arrrived and it is perfect. Better than i expected. Excellent customer service, and prices are good👍
April 2, 2025
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Item arrived damaged
Item arrived damaged. Company blaming courier, item damaged prior to being packaged. Customer Services appalling, not in a rush to resolve. Offered £5 discount to keep and insinuated I got a bargain over normal RRP! I thought I was buying a brand new item. Feedback from retailer is dishonest. Royal Mail are not at fault, the item was damaged before it was packaged. No attempt to rectify just emails asking for personal bank details. I have requested you provide a return label so I can send the damaged item back for a refund on several occasions which you are ignoring while you pursue Royal Mail who are not at fault. You have also emailed me several times requesting I remove my review. Which I have refused as you still haven’t arranged the return/refund.
March 25, 2025
Reply from House Of Brands Furniture
Hi Sarah,
Thank you for your feedback, and we're genuinely sorry to hear about your experience.
We’d like to clarify that the book you received was carefully inspected and was in brand new perfect condition in original packaging before dispatch. Unfortunately, it appears the item was damaged during transit by the third party courier ROYAL MAIL — something that is sadly outside of our immediate control, but that we still take responsibility for as part of ensuring customer satisfaction.
Our customer service team offered a goodwill gesture of some money back for the book to keep it we also communicated that we would be more than happy to send you a replacement book at no extra cost once it's back in stock. We even offered to cover the return shipping charges to make the process as smooth as possible for you.
We regret that this review was left on the day the item arrived to you and before allowing us the opportunity to fully resolve the issue. We're always here to help and are committed to making things right — even when the situation arises through no fault of our own.
If you’d still like to proceed with the exchange or need any further support, please don’t hesitate to get in touch. We're more than happy to help.
Warm regards,
The House of Brands Team
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Excellent service from the shop to my living room
Customer care in the shop,i had a lot of questions but they answered them all.The guys who delivered and assembled my sofa were very kind.Fast delivery and no stories.Overall-excellent service.Thank you so much HOB.
March 17, 2025
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
No communication at all made a inquiry…
No communication at all made a inquiry about out of stock iten no reply
February 13, 2025
Unprompted review
Reply from House Of Brands Furniture
Thank you for taking the time to share your feedback. Upon reviewing your inquiry, we noted that no purchase was made and that your message was regarding an out-of-stock item.
Your inquiry was received outside of our regular business hours, and while we strive to respond to all messages promptly, our typical response time is within 1–3 working days. We sincerely apologise if this caused any inconvenience and appreciate your understanding.
Thank you,
House Of Brands
Very nice and posh dining set
Very nice and posh dining set. The marble table and the velvet chairs give it a beautiful look.
January 2, 2025
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Faux fur bench 🤍
I ordered this faux fur bench way back when but there was a national shortage from the retailer. HOB kept me updated on the order process and eventually gave me the option to cancel and get a refund which I did. As soon as it was back in stock they reached out just to make me aware it was back in stock which I think was really considerate? It almost took me by surprise because no companies do that, they just forget, the fact they remembered and reached out to let me know shows they are more than happy to go the extra mile for their customers. My bench is already here, assembled and sitting pretty in my bedroom. Thank you so muchhhhh! :)
November 27, 2024
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Hamza is very professional and helpful.
Hamza is very professional and helpful.
He helped furnish my entire home before my wedding and he did it with swiftness without it affecting the quality of the furniture, even though he had a small time frame to work with.
July 9, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Dining table
The staff in the store we ever so helpful and the advice they gave me was very professional and helped me choose the right table for my needs the fitters were very professional and made sure all was working good before they left thank you to all the staff
October 17, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Good quality furniture best place to…
Good quality furniture best place to buy all home furniture’s. And the price are reasonable, top quality and best brand. Thanks for making my home look beautiful and new again ❤️❤️❤️
October 10, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
5 stars
The quality of manufacture the glorious fabric and the finishing touches all made my new sofa totally wonderful 😁🎊 also the two delivery guys were friendly and helpful 😊 5 stars from me and i will most certainly recommend 'house of brands' to all
October 10, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Fantastic
We recently bought an electric fire from House of Brands at a very competitive price. We needed delivery to non-mainland uk and HoB arranged swift delivery for us. Great customer service, I would highly recommend HoB.
October 9, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Smashing overall deal
I run an Airbnb which was in dire need of upgrades as furniture gets used and abused fairly quick. Hamza did me a great deal for 4 bespoke fitted headboards for all the bedrooms and also threw in a free portraits. The boys checked themselves in and fitted everything perfectly. Will be returning very soon to purchase more for my other properties
September 17, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Exceptional service
Such a Quick delivery directly to my door, ordered 6 bar stools which are stunning modern pieces - much needed update at home and exceptional service from the house of brands team.
October 8, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Very good company
Very good company, very happy with my purchase 😀
September 2, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
Amazing Coffee Tables
We ordered coffee tables from HOB, fantastic communication and service.
We love the tables, they go nicely in our lounge. They are of high quality and look amazing.
September 20, 2024
Unprompted review
Reply from House Of Brands Furniture
Thank you so much for your review! We truly appreciate it.
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