Thehuggys Reviews 7

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Empty small padded envelope

Scam scam scam! They sent me a small empty envelope. Went back and forth with them. Said they shipped the wrong order?!? Damn thing was empty for F##k sakes! They tell me oh we will ship another plus an extra one for inconvenience. When i hounded them for the new tracking number, they finally replied with the same old tracking number which obv says its delivered. I bugged them that much they stopped replying after emailing saying a refund was issued. I have since disputed this with my credit card company. Now it looks like they have their store/ website taken down. Crooks! I too was looking for 1 for my son who is adhd & on the spectrum. I'm so mad at this company.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Thehuggys.com

Ordered 1 bunny for my autistic daughter who was desperate for this for her birthday only to receive a padded envelope and no parcel. Have emailed several times and had no response.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 3 for Christmas presents

Ordered 3 for Christmas presents. Kept receiving delivered messages, nothing had been delivered. Reached out many times they said package is coming error in shipment emails. Said if I hadn’t received them in the next few days they would reorder or a refunds. 3 emails now sent over the last couple of days Now no response.

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Empy package received.

An empty 6 inch x 5 inch bubble package arrived, was supposed to include 2 x weighted stuffies.
We will reach out in hopes of a resolution, but doubtful we will get a response at this rate.
Seems to be a scam.

November 27, 2025
Unprompted review

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