The Independent Nurse Ltd Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Lisa was fabulous. Both myself and my daughter left saying what a wonderful women she was. My daughter is only 11 and her approach when having her bloods taken was brilliant. She waited for her to b... See more

Rated 5 out of 5 stars

I first found Lisa, The Independent Nurse, by google search last year when my NHS Drs practice refused to give me a blood test for menopause purposes. I've now used Lisa again and cannot advocate enou... See more

Company replied

Rated 5 out of 5 stars

A couple of years back my 3 year old had a burst appendix and we had a horrible experience with her wound opening up entirely. Lisa was able to give us the reassurance and expertise to know what to do... See more

Company replied

Rated 5 out of 5 stars

I have a very intense needle phobia (specifically blood tests) and I finally was able to get my blood test done thanks to the independent nurse. Lisa was so, so helpful and kind to me. I n... See more

Company details

  1. Blood Testing Service
  2. Registered General Nurse

Written by the company

At The Independent Nurse, we provide a wide range of affordable private nursing services to support your health and wellbeing. From phlebotomy and wound care, to vitamin infusions, ECG monitoring and ear wax removal - our team of registered nurses delivers professional and compassionate care, tailored to your needs. - We want you to "Have health, your way."


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleasant experience

I have had a few vitamin injections with the nurses. On every occasion, they have gone above and beyond. I am usually very scared of Injections but they made me feel very comfortable on every occasions and made the experience pleasant. I would definitely recommend them.

December 20, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your lovely review. It means a lot to hear that we’ve been able to make you feel comfortable—especially when injections usually feel daunting. I’m so glad each visit has been a positive experience for you. We’re always here if you need us again, and thank you for recommending us!

Rated 5 out of 5 stars

Lovely

Lovely, knowledge nurse, easy to book and good value.

December 5, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your kind words! I’m really glad you found the booking process easy and the service good value. It was a pleasure to support you—please don’t hesitate to get in touch if you need anything in future.

Rated 5 out of 5 stars

Lisa is very friendly and professional

Lisa is very friendly and professional. She provided lots of helpful information around the injections. I will be seeing her again when my next ones are due.

Thank you.

November 25, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your thoughtful review. It was a pleasure to meet you, and I’m so glad you found the information helpful. I look forward to seeing you again when your next injections are due—don’t hesitate to get in touch if you have any questions in the meantime!

Rated 5 out of 5 stars

Would highly recommend using The…

Would highly recommend using The Independent Nurse. So professional and supportive and really goes above and beyond.

November 14, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your recommendation—it really means a lot. I’m so glad you felt supported and well cared for, and I truly appreciate your kind words. It’s always a pleasure to go the extra mile for the people I work with!

Rated 5 out of 5 stars

Really great

Really great, friendly service. Thank you!

October 10, 2024
Unprompted review
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Reply from The Independent Nurse Ltd

Thank you so much! I really appreciate your kind words—it was a pleasure to help you. Don’t hesitate to get in touch if you need anything in future!

Rated 5 out of 5 stars
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Reply from The Independent Nurse Ltd

Thank you for your kind feedback. I’m really glad you felt supported and had a positive experience—that’s exactly what I aim for. Always here if you need anything else!

Rated 5 out of 5 stars

Very efficient friendly professional…

Very efficient friendly professional service. Reasonably priced too

October 1, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your lovely feedback. I’m really pleased you found the service efficient, friendly, and good value. It’s always a pleasure to see you—looking forward to your next appointment!

Rated 5 out of 5 stars

Great experience

Tracey was so friendly and put me at ease. Great experience

October 1, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your kind words! I’m really glad to hear Tracey made you feel at ease—it means a lot to know you had such a great experience. I’ll be sure to pass your lovely feedback on to her!

Rated 5 out of 5 stars

Lisa was amazing

Lisa was amazing! She put my daughter at ease immediately and chatted throughout the appointment to take her mind off what was happening. A very positive experience all round.

September 30, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your kind words. It was a real pleasure to meet you both, and I’m so glad your daughter felt at ease during the appointment. It was lovely to see you again yesterday too! Creating a calm and positive experience—especially for younger clients—is really important to me, so I’m thrilled to hear it’s been a good experience all round.

Rated 5 out of 5 stars

Ear wax removal

Nurse was professional, helpful and efficient.

September 19, 2024
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Reply from The Independent Nurse Ltd

Thank you very much for your feedback. I’m glad you found the service professional and efficient—it was a pleasure to help!

Rated 5 out of 5 stars

The Nurse was very helpful

The Nurse was very helpful and comforting, we would definitely come again.

August 30, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your lovely feedback. I’m really glad to hear you felt supported and comfortable—that’s exactly what I aim for. I’d be very happy to see you again whenever you need!

Rated 5 out of 5 stars

From the time I made my enquiry

From the time I made my enquiry, the service has been excellent. Prompt replies to any query I had and the procedure itself was so quick and efficient. Brilliant! Would definitely use again, if I needed a quick result. Thank you.

September 3, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your wonderful feedback. I’m really pleased to hear everything—from your initial enquiry to the procedure itself—was quick, efficient, and reassuring. I truly appreciate your kind words, and I’d be more than happy to help again whenever you need a prompt result!

Rated 5 out of 5 stars

Super efficient ear wax removal

Booked for ear wax removal, treated by Lisa who was brilliant. Friendly, down to earth and super practical. Was in and out in about 5 minutes. Hearing now fully restored which is bliss. Thanks for great service!

August 22, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your kind words! I’m really glad to hear your hearing is fully restored—that’s always such a satisfying result. It was a pleasure to help, and I’m so glad you found the experience quick, friendly, and practical. Don’t hesitate to pop back in if you ever need anything!

Rated 5 out of 5 stars

Fantastic quick service

Fantastic quick service

July 18, 2024
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Reply from The Independent Nurse Ltd

Thanks so much for the lovely feedback! I’m really pleased we could help you quickly—it’s great to hear you had such a smooth experience.

Rated 5 out of 5 stars

Blood draw and centrifuge

Blood draw and centrifuge. Lisa was fantastic, explained the process clearly, painless draw then everything was packaged up ready for posting. Thank you Lisa.

June 13, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your lovely feedback! I’m really glad the process felt smooth and clear for you—and it’s great to hear the blood draw was comfortable too. It was a pleasure getting everything sorted and ready for posting. Wishing you all the best!

Rated 5 out of 5 stars

Wound care expertise

I was not sure that my surgical wound was healing properly. The nurse here quickly gave me her independent expert opinion on it and put my mind at rest. It didn't take long but was invaluable and very worthwhile.

May 20, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for your thoughtful feedback. I’m really glad I could help put your mind at ease—it’s completely understandable to feel uncertain about wound healing, and I’m always happy to offer reassurance and guidance. I’m pleased it was a helpful and worthwhile visit for you.

Rated 5 out of 5 stars

Who knew a blood draw could bring so much joy?

Lisa was incredible. We instantly gelled, and she was so friendly, informative and supportive. I hung around to chat for an hour while my bloods were centrifuged. The whole thing was quick, painless and mood-lifting! Never expected a blood draw to bring me so much joy.

April 22, 2024
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Reply from The Independent Nurse Ltd

This absolutely made my day—thank you! I’m so glad the appointment felt positive and uplifting (even with a blood draw involved!). It was genuinely lovely to chat while the samples were spinning, and I’m really pleased the whole process felt easy and supportive. Hope to see you again soon—but hopefully just for a cheerful visit, not another draw!

Rated 5 out of 5 stars

Friendly and personal

March 21, 2024
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Reply from The Independent Nurse Ltd

Thank you for your kind words! I'm really glad the experience felt friendly and personal—that’s exactly what I aim for with every visit.

Rated 5 out of 5 stars

The nurse was so professional

The nurse was so professional, and comforting, best experience I ever had having my blood drawn.

February 20, 2024
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Reply from The Independent Nurse Ltd

Thank you so much for taking the time to leave such lovely feedback. I’m really glad the experience felt calm and professional for you—and especially that the blood draw was your best one yet! It means a lot

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