The purses look very pretty. However, they arrived later than I expected. I think, at the time of purchase, there should be a message which states that these are hand made based on order and delivery... See more
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A social enterprise. An authentic platform for pure craft. The India Craft House is a digital platform for some of the world’s oldest and most intricate craft forms. We started this social enterprise close to 10 years ago in order to preserve, showcase and share the talent of India’s artisans with the world. We hope to be able to raise the dignity of the Indian artisan in our own way and kindle an interest and support for an unsurpassed legacy of craft that spans millennia and spreads across the length and breadth of the land. It is our effort to curate an undeniably unique selection of traditional art and craft translated into a range of beautiful, contemporary products.
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Replied to 33% of negative reviews
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Awesome...
The product is as real as it shows in…
The product is as real as it shows in the image, it carries elegance and much suitable for official wear. Wearing it adds traditional essense and flavours to my personality.Thankyou!! I am a common buyer and strongly recommend to buy the product from this site
Ordered more than 2 weeks back
Ordered more than 2 weeks back. Not even shipped yet. No reply to queries. Fraudulent site maybe

Reply from The India Craft House
The product was delayed by 2 months.The…
The product was delayed by 2 months.The quality of the product below expectation.
Sowmini
Gorgeous Cotton Saree
The cotton saree is beautiful. I love the print, fabric and the overall appeal of the saree. I am ready to look my new look for Diwali and will post a picture soon ☺️🍀
Beautifully crafted
Beautifully crafted, unique handicrafts. Very friendly and helpful staff.
Quality of the product and the speed of…
Quality of the product and the speed of delivery
Poor packaging and bad delivery experience
Although the cufflinks were looking good, they were packed so tight in a velvet box that when I opened them some of the maroon felt from the box were stuck to the cufflinks. It required some scrubbing to get it out. The packaging definitely needs some improvement. Secondly the delivery experience was horrible. DTDC made me follow up with them for days before delivering the parcel. Overall it was an underwhelming experience although I was really excited to find and purchase hand crafted cufflinks like this.
The dress was altered and sent to me…
The dress was altered and sent to me promptly. I am very happy with the service and the quick response. Thanks.
High quality products
Sent a gift from the website. Took a little time to arrive but it was worth the wait. Highly recommend this place for anyone looking for good quality crafts
Prompt service
Prompt service
Response & timely information are highly appreciated.
We have bought earlier also and this is a repeat order.
Bought one pattachitra painting on…it’s gorgeous painting
Bought one pattachitra painting on silk. Very genuine and beautiful painting.
Happy to receive the good
Happy to receive the good
quality product. Same as shown in the pics
The best customisation
The way they take every customisation request to the dot and deliver!
Beautifully Crafted
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