The Inside Reviews 24

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

As of currently, I would not recommend this website to anyone. I ordered a chair in January, and it stated it would arrive in late April. It is now April 7th, and I am being told it will not even ship... See more

Company replied

Rated 2 out of 5 stars

Purchased a slipcovered bed from the inside TERRIBLE quality it’s wobbly the headboard is nearly falling apart what a piece of shi$! I’m so disappointed that I didn’t spring for a restoration hardware... See more

Company replied

Rated 5 out of 5 stars

Twin Slipcovered Bed in Jade Cherry Blossom and the Custom Curtains in Jade Cherry Blossom: I couldn’t be more pleased with how the custom drapes turned out! Excellent quality, and reasonably pric... See more

Rated 1 out of 5 stars

DO NOT GIVE YOUR MONEY TO THESE PEOPLE. I ordered a sofa last October and was originally told it would be here in December. I got an email at some point saying it was in-production and was happy to se... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Founded, vetted, and loved by interior designers, The Inside is a home furnishings brand that believes in the joy of decorating. That is why we're making furniture fun, with access to more design for more value. Think of us as your shortcut to a chic home that's uniquely yours. The Inside was founded in 2018 with the belief that creating the home of your dreams - and having a great time doing it - should be an accessible experience to everyone, not just a few. We aim to make the world more beautiful than we found it. Join us in spreading our mission. Join us on The Inside.


Contact info

2.1

Poor

TrustScore 2 out of 5

24 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Do Not Order

As of currently, I would not recommend this website to anyone. I ordered a chair in January, and it stated it would arrive in late April. It is now April 7th, and I am being told it will not even ship (from China) until April 20th. Then it will be another month and a half until arrival. I do not trust this company and would have never ordered from them, knowing I could wait over 6 months for an armchair.

April 7, 2026
Unprompted review
The Inside logo

Reply from The Inside

Hi Erin,

Thank you for sharing your experience! We're very sorry to hear about the delay and understand how frustrating it is when delivery timelines shift within notice. Your feedback has been shared with our team as we continue working to improve transparency around shipping timelines and communication, and we sincerely appreciate your patience while we work to get your order to you as quickly as possible. If there is anything more you'd like to share, we'd love to hear it. Feel free to reach out directly to hi@theinside.com!

Rated 2 out of 5 stars

Purchased a slipcovered bed from the…

Purchased a slipcovered bed from the inside TERRIBLE quality it’s wobbly the headboard is nearly falling apart what a piece of shi$! I’m so disappointed that I didn’t spring for a restoration hardware bed in the first place they are always sturdy and quality items!

February 14, 2026
Unprompted review
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Reply from The Inside

Thank you for sharing this, Chris. We’re sorry to hear how disappointed you were with your purchase, and that the bed hasn’t met your expectations for stability and construction quality. We appreciate you taking the time to provide this feedback, and it will be shared internally as we continue reviewing product performance and quality standards going forward. If you're open to it, please reach out to us at hi@theinside.com so we can learn more and do our best to make things right!

Rated 1 out of 5 stars

4 months later - no sofa, no answers and they have my $2,000.

DO NOT GIVE YOUR MONEY TO THESE PEOPLE. I ordered a sofa last October and was originally told it would be here in December. I got an email at some point saying it was in-production and was happy to see it moving along. December was ending so I emailed them for a delivery date. They said they couldn’t tell me what stage of production this was in (because it’s being made in China) but that it would be here ‘soon’. It’s now mid-February, and the order status says it’s delayed and they can not give me an estimated date of completion. This sofa was over $2000; this has scam written all over it. DO NOT BUY FROM THE INSIDE. Horrific experience.

February 12, 2026
Unprompted review
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Reply from The Inside

Hi Heather,

Thanks for taking the time to share your experience. We understand how frustrating it is when a delivery takes longer than expected, and communication doesn’t feel clear along the way.

After checking with our Customer Experience Team, we can confirm that an updated ETA was provided to you. We know that delays are incredibly frustrating, especially with a significant purchase, and your feedback is important as we continue working to improve communication and transparency around timelines. Thank you for your patience, and we hope that you love your sofa!

Rated 1 out of 5 stars

The unit is difficult to clean

The unit is difficult to clean, with hair getting trapped deep inside the air intake screen.

December 10, 2025
Unprompted review
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Reply from The Inside

Hi Phoebe,

Thanks so much for sharing this, Phoebe! We could be mistaken, but it sounds like your review is about a different type of product than what we offer on our site. Our collections focus on furniture and decor, and we don’t carry items with any air intake components. We'd recommend double-checking where your item came from originally to be sure that your review is seen by the right retailer! If we can be of any assistance, however, feel free to reach out directly to hi@theinside.com.

Rated 1 out of 5 stars

FAKE AND CHEAP

I ordered a sample from THE INSIDE,the fabric was good and color was Citrine. Then I bought 2 pillows and a headboard covered in "same" fabric. The pillows had inferior fabric and Color not the same as the sample. The weave was also worse than sample. It was meant to be cotton/linen but it feels like cheap polyester...China crap.

October 18, 2025
Unprompted review
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Reply from The Inside

Hi Judy,

Thank you for taking the time to share your experience, though we’re sorry to hear that the pillows' fabric didn’t meet your expectations. It looks like a full refund has already been issued by our team, and we’re glad you were also able to keep the pillows! We appreciate your feedback as we continue to improve our offerings, and are committed to restoring your trust in our brand.

Rated 1 out of 5 stars

I’m getting very worried

I’m getting very worried. I’ve been trying to order 2 twin beds for days now but after I thought I completed purchase, never got confirmation email. Went back to site and items appeared still in cart. So completed transaction again. Still heard nothing. Went back third time and went through same thing AGAIN and decided to create a login account. There were SIX beds that were ordered. So I reached out last week and heard nothing. Again today and nothing. No customer service number to call, only email. I’m afraid I’m being scammed.

September 2, 2025
Unprompted review
The Inside logo

Reply from The Inside

Hi Linda,

Thank you for sharing your experience. We can completely understand how stressful it must feel to not receive confirmation after multiple attempts to place your order, and we’re so sorry for the confusion this has caused!

Please know you have not been scammed — our team is here to help! We've sent you a request for additional information so we can look into this. Once we hear back from you, please be on the lookout for additional email follow-up from a member of our Customer Experience team!

Rated 4 out of 5 stars

It took a long time but I did get my…

It took a long time but I did get my wonderful, cozy chair. I would love to include a picture of it. It was easy to put together, included directions and is as beautiful as the picture shows.

February 19, 2025
Unprompted review
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Reply from The Inside

Kathy, thank you so much for taking the time to share this! We are thrilled that you love your chair.

Rated 1 out of 5 stars

Afraid this is a scam

Afraid this is a scam. Been waiting 23 days on my shirts. I need them asap

January 31, 2025
Unprompted review
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Reply from The Inside

We're so sorry to hear you had been waiting a long time on your order, however we believe this review is meant for another business with a similar name, as we do not sell T-Shirts, and only sell furniture. We hope your order was able to be resolved with the vendor you purchased from.

Rated 1 out of 5 stars

This a dangerous and poorly designed…

This a dangerous and poorly designed bench. If one sits at the end of the bench, it becomes a seesaw. It tips over and throws one to the floor. Do not buy this product.

December 15, 2024
Unprompted review
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Reply from The Inside

Louie, thank you for taking the time to provide this feedback. We're sorry to hear your bench has not met your expectations, and we'd love to help. Please don't hesitate to reach our team at hi@theinside.com so we can better assist.

Rated 5 out of 5 stars

The King Slipcovered Bed in Delft…

The King Slipcovered Bed in Delft Mariposa was beautiful and so easy to assemble! I love the way it looks paired with the Skirted Storage Ottomans in Delft Mariposa!

September 27, 2024
Unprompted review
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Reply from The Inside

Sarah, thank you so much for taking the time to provide this feedback. We are thrilled you are loving your pieces and that they were easy to assemble!

Rated 5 out of 5 stars

High quality peel and stick wallpaper

I’ve used several brands of peel and stick wallpaper and this has been my best experience. Besides beautiful patterns, The Inside’s papers are high quality with strong adhesive that I was still able to remove and reposition as I hung it. The pattern was easy to match up and I love how it completely transformed my space.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Twin Slipcovered Bed in Jade Cherry…

Twin Slipcovered Bed in Jade Cherry Blossom and the Custom Curtains in Jade Cherry Blossom:

I couldn’t be more pleased with how the custom drapes turned out! Excellent quality, and reasonably priced. They look absolutely stunning combined with the slipcovered bed in the same fabric. My daughter loves her room!

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Buy

It arrived way after the estimated date and the quality is terrible! The material is plastic-y and awful and the sewing is off. To make matters worse, there is NO phone number and you can't get in touch with anyone. Email takes forever and they don't give you direct answers. Do Not Buy Anything from here.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Expect more from a $100 bed from…

Expect more from a $100 bed from Walmart. The bed we purchased arrived with the fabric damaged. It is extremely cheap quality. The headboard wobbles more than any bed I ever had. This bed was $1000. Do not purchase anything from this company.

January 24, 2024
Unprompted review
The Inside logo

Reply from The Inside

Nick, thank you so much for taking the time to leave us this feedback! We are so sorry to hear that your bed arrived with damaged fabric, and we would certainly love to help make this right. Please don't hesitate to reach out to our team at hi@theinside.com so we can better assist with this!

Rated 5 out of 5 stars

The Perfect Chair

I am obsessed with the shape and style of my new Bun Foot Accent Chairs. They are the perfect size for our little study. The quality is amazing and they are so comfortable too. The fabric is so versatile..I can see moving these chairs around my entire home. Definitely a 5 out of 5 stars.

August 17, 2023
Unprompted review
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Reply from The Inside

Theresa, thank you so much for taking the time to share this! We are thrilled you are loved your chairs!

Rated 5 out of 5 stars

English Roll Arm Sofa in Olive Linen

I adore my new English Roll Arm Sofa in Olive Linen. The material and color are perfect and luxurious.
The shape is classic and eye-catching. There were a ton of stunning fabrics to choose from. I can’t say enough good things!

July 27, 2023
Unprompted review
The Inside logo

Reply from The Inside

We couldn't be happier that you adore your new sofa, Ashlyn! Thank you so much for sharing this!

Rated 5 out of 5 stars

Chicest peel and stick wallpaper

The Inside has the chicest peel and stick wallpaper. And they are the easiest and most cost effective way to completely transform your space!

Not only is the wallpaper stunning, it is high-quality and so, so easy to install. I installed mine by myself in under an hour. It adds so much style and visual interest to my office space! I also love that I can add coordinating items, like a bench or pillows in this same pattern (or coordinating patterns) down the road. I give this paper 10/10 for both style and function!

June 27, 2023
Unprompted review
The Inside logo

Reply from The Inside

Ashley, we are absolutely thrilled to hear you love your wallpaper! Thank you so much for taking the time to share this!

Rated 5 out of 5 stars

Great Furniture

Fast delivery, great fabric selections, easy to assemble and study construction.

June 27, 2023
Unprompted review
The Inside logo

Reply from The Inside

Thank you so much for sharing this, Jill! We couldn't be happier you have enjoyed your overall experience with us!

Rated 5 out of 5 stars

My new favorite wallpaper!!

One of my most favorite wallpapers! The patter is gorgeous, the paper is super easy to work with, and it's made such a huge statement in our dining room! Look forward to doing more wallpaper soon!

May 29, 2023
Unprompted review
The Inside logo

Reply from The Inside

Leah, we are absolutely thrilled to hear you love your wallpaper! Thank you so much for taking the time to share this!

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