The Jaybird Collection Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Jewelry Store
  2. Jewelry Appraiser
  3. Jewelry Buyer

Written by the company

The Jaybird Collection is an independent jewellery business founded by Reuben, offering a curated mix of antique, vintage, and modern pieces. Based in North Devon, UK, we focus on timeless design and quality craftsmanship. Each item is hand-selected for its unique character and beauty — from 19th-century treasures to bold vintage styles and contemporary favourites. We believe jewellery should be meaningful, personal, and made to last. With a friendly and knowledgeable approach, The Jaybird Collection brings you one-of-a-kind pieces with history and heart.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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1-star

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Rated 5 out of 5 stars

Fabulous experience with a wonderful seller!

Ruben worked with me on a layaway plan for an absolute dream chain, and it was a total delight and pleasure the whole way through! He even took the time to create an extender to match the chain and make it the perfect length with a cool bit of chain he had in his collection. His messages were so kind (even as I was being hyper and weird bc I couldn't figure out Wise lol and was just so excited about the whole thing lol), and the chain was beautifully packaged and exactly as described upon arrival. Delivery was super speedy as well! All in all just a lovely experience, excited to become a repeat customer and I highly recommend working with Ruben to find your dream piece too!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Super speedy, smooth shopping

I stumbled across this lovely page on my hunt for beautiful vintage silver jewellery and it was an amazing & smooth transaction! I needed a couple of changes & he instantly obliged & sent it to me the very next day! Very friendly & communicative 😍 Loved shopping with R!

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely to work with

I love the chain I purchased from Reuben. It originally came with a barrel clasp, and Reuben was lovely to work with to change the clasp. He showed me available options that would match and I couldn't be happier!

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Asked Reuben to find a gift for my wife…

Asked Reuben to find a gift for my wife 4 months ago. He sourced a beautiful pendant for me. Proud to be able to support this enterprising business. What a breath of fresh air to deal with such an honest and knowledgeable individual. Also packaged with care and attention to detail in every way.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Even though I did not get my item…

Even though I did not get my item because of customs, I appreciate the prompt response from Jaybird and the refund that he issued me. I will shop with him again. Update: Then I get a notification about 2 weeks later saying my item is out for delivery! I contacted Jay and made sure to pay him...again. lol Great person to do business with!

June 17, 2025
The Jaybird Collection logo

Reply from The Jaybird Collection

Thank you for your understanding and kind response. Sorry for the disappointment in customs keeping your item but glad we could rectify the situation with a refund.

Thanks again, Reuben :) 🩵

Rated 5 out of 5 stars

Beautiful diamond pendant

Excellent service, very quick delivery. Beautifully wrapped and hand written note a lovely touch.

June 8, 2025
The Jaybird Collection logo

Reply from The Jaybird Collection

Thank you! Glad you are pleased with the pendant, Enjoy :)

Rated 5 out of 5 stars

Bought a ring from Rueben at the…

Bought a ring from Rueben at the Tapeley Vintage Fair, he was very friendly and approachable, ring extremely pretty and a good price

June 1, 2025
Unprompted review
The Jaybird Collection logo

Reply from The Jaybird Collection

Thank you for your kind review 💙🩵

Rated 5 out of 5 stars

Excellent customer service! Highly recommend.

I have been looking for a pair of turquoise earrings and I found Reuben to be very knowledgeable and helpful. He has some beautiful and unique pieces and can explain the history behind his antique jewellery so well, it adds another dimension to your purchase. His website is well thought through and easy to follow. If you are looking for a special purchase or wanting a treat for yourself I thoroughly recommend The Jaybird Collection. I know you will not be disappointed.

May 26, 2025
Unprompted review
The Jaybird Collection logo

Reply from The Jaybird Collection

Thank you! That’s very sweet 🩵

Rated 5 out of 5 stars

Beautiful ring

Very helpful & informative on the ring I bought, im absolutely in love with it. Thank you.

May 20, 2025
Unprompted review
The Jaybird Collection logo

Reply from The Jaybird Collection

Enjoy! 🩵

Rated 5 out of 5 stars

Amazing

Amazing, really knows his stuff and such beautifully presented items.

May 24, 2025
Unprompted review

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