The Jewellery Stop Reviews 953

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the jewelry is well-made, beautiful, and often even better than depicted online. Many appreciate the unique designs and vibrant colors, finding them perfect for gifts or personal collections. The ordering process is frequently described as easy, and the delivery service is highlighted for its speed and efficiency, with many receiving their items quickly and well-packaged. However, some customers occasionally experienced issues with orders, such as missing items or products not arriving as expected. A few also felt that the product photos could be misleading regarding size or appearance, and some noted a perceived decline in quality for certain items.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the beautiful,... See more

Quality

Reviewers express high satisfaction with the quality of products. Customers consistently praise the beautiful... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Order

Clients share positive opinions on order. Customers consistently praise the easy ordering process, fast... See more

Service

Consumers find service to be positive, highlighting its efficiency, speed, and excellent communication. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent Customer Service ! I ordered earrings, unfortunately one got damaged in the post. I contacted the shop by email to make them aware. They responded immediately, advised they would sent a pre... See more

Rated 5 out of 5 stars

Ok, I purchased the pale blue Topaz pendant which is very pretty, I love it , good quality, however, I would have preferred it little bit chunkier, heavier. Your photo of it is misleading because it... See more

Company replied

Rated 5 out of 5 stars

I bought the red heart necklace to go with the matching earrings which I already had. Wore them together for the first time this week and received several unsolicited compliments. It's the same when I... See more

Rated 5 out of 5 stars

I was wondering about a birthday gift for my daughter who loves colourful jewelry/accessories. My sister in law had recently shown me one of your necklaces ( that she had received as a birthday gi... See more

Rated 5 out of 5 stars

A lovely clear website made the choice easy, but I have usually visited the shop and got the best possible service from the excellent Karen. So, I prefer the personal experience. However, Click and C... See more

Rated 5 out of 5 stars

Over the last couple of years I’ve ordered several items from The Jewellery Stop on line and have been delighted with everything. The products are well made and good value and the delivery service is... See more

Rated 5 out of 5 stars

Beautifully made earrings and necklaces, just as they looked online, if not better! I love how lightweight the necklaces are as I struggle with heavier jewellery. Such unique designs too, and in good... See more

Rated 5 out of 5 stars

Love my brooch I had to contact the seller due to the wrong item being sent this was immediately rectified and my fish brooch arrived with a prepaid postage to return the necklace can not fault the... See more

Rated 5 out of 5 stars

After first meeting the Jewllery Stop at a food festival this year, I was hooked! The jewellery is beautiful and well made and the most gorgeous colours! Great communication and quick delivery. Will... See more

Rated 5 out of 5 stars

Arrived within 2 days of ordering fast delivery. Nicely wrapped up and displayed very well. Perfect for Christmas gifts for grandma x Will be buying again x Thank you, Jewellery, stop.

Rated 5 out of 5 stars

I absolutely love the jewellery from The Jewellery Stop! In addition to gorgeous, colourful designs, which are a bit different from the norm, you get the most helpful, individual service from this co... See more

Rated 5 out of 5 stars

A while back I bought a lovely necklace from the Stained Glass Centre in Scarborough. I was scared of losing it as I wore it so much but I finally noticed a little tag on it for this shop. I'm not sur... See more

Rated 3 out of 5 stars

I’ve bought quite a few necklaces from this company, and I’ve had lots of compliments about them, so I was excited about getting another one. However I didn’t think the quality was anywhere near as go... See more

Rated 5 out of 5 stars

Excellent costume jewellery with different designs and colours to suit all tastes at competitive prices. I have purchased earrings and necklaces on line and at various events. On the one occasion I ha... See more

Rated 5 out of 5 stars

I ordered a single pendent necklace for a friend's birthday. She said she loved the colours and said it will sit well on her neckline. She was very happy with it, I shall order more in the future. I... See more

Rated 5 out of 5 stars

Such pretty and unusual necklaces. I was googling to see where Clare Balding got her necklaces that she wore at Wimbledon. I wasn’t disappointed. Bought one for a gift and one for myself and have a... See more

Rated 5 out of 5 stars

Beautiful jewellery just as I've come to expect. I wouldn't buy my jewellery from anywhere else now. Handbags are lovely too. I now have 3. Oh and scarfs, great accessories. Highly recommended.

Rated 5 out of 5 stars

Easy to order fast delivery service, lots of lovely jewellery at very reasonable affordable prices. Would have liked the offer for jewellery to be in gift boxes would be very useful when buying for pr... See more

Rated 5 out of 5 stars

A beautiful necklace, fast delivery and well presented. I have several necklaces from The Jewellery Stop, and it's rare that I wear one without a 'Gosh, that's a lovely necklace, where did you get it... See more

Rated 5 out of 5 stars

Very quick, efficient delivery. A friend told me about the company after I’d remarked how much I liked her necklace. I ordered one and certainly haven’t been disappointed. I’ll be buying more in the f... See more

Rated 5 out of 5 stars

I bought some items from your stall at a Christmas market in London. Loved the colours and style so ordered from your online shop for a present for a friend and another set of earrings for me. Quick... See more

Rated 5 out of 5 stars

Having seen your company at a local craft fair, I decided to go online to make a further purchase. Delighted with what I chose. Thank you for such a great choice of jewellery, scarves etc. I will cert... See more

Rated 5 out of 5 stars

Would recommend company Returning customer : very happy with all purchases All items just as described / as per photograph Usual good quality merchandise Arrived promptly…..even with free post... See more

Rated 5 out of 5 stars

I love the jewellery stop products. Always well packed and arrive in a timely manner. An item was missed from my latest order but on contacting the company I was quickly sent a replacement. 10 out of... See more

Rated 5 out of 5 stars

I made an error when ordering online - the staff were very helpful when I phoned them and quickly and efficiently sorted out the problem. So, great customer service with real people!!

Rated 5 out of 5 stars

I bought 3 pairs of earrings as a result of my first purchase that required customer service help. I was so impressed with their level of service, that I bought again from them & will continue to do s... See more

Rated 5 out of 5 stars

I have bought 4 pieces now and they have all been beautiful and well made. Jewellery arrives within a few days well packaged. If I had to criticise at all it would be that I would like a choice of len... See more

Rated 5 out of 5 stars

Ordered a lovely necklace and matching earrings for my friend. They looked really lovely the only thing was the necklace was going to be too short for my friend. I telephoned and explained and they... See more

Rated 5 out of 5 stars

I received my order within the time stated and it was well packaged...The earrings are beautiful and were in a pretty black chiffon bag! Overall I am very happy with my purchase and know my Grandda... See more

Rated 5 out of 5 stars

Ordering was really easy, communication was great and it was so efficient. My order was ready for collection just a couple of hours after I had placed the order. And product quality is great too

Rated 5 out of 5 stars

Easy ordering process; speedy delivery. The ear rings & necklace are beautiful & presented lovely separate bags. The colours are gorgeous & just as depicted on website. I shall definitely be ordering... See more

Rated 5 out of 5 stars

Every year I follow this company to the Hampton Court flower festival have done for years the owner is amazing. I find every year there’s new styles that I wear and I now have about 20 sets. Absolut... See more

Rated 5 out of 5 stars

I received my first necklace as a Christmas gift and it was so lovely I just had to buy more. My order came very quickly and was beautifully packaged. The quality and colours are amazing.

Rated 5 out of 5 stars

Love the variety at the jewellery shop and the offers. Make the perfect presents for someone who has everything. Arrives quickly and packaged beautifuly

Rated 5 out of 5 stars

I genuinely love the jewellery. Every shape and colour. I keep coming back for more to add to my collection. Great customer service inshore and online.

Rated 5 out of 5 stars

Easy ordering and quick delivery Wanted an inexpensive small bag that was green and not flashy . This fit the bill perfectly

Rated 5 out of 5 stars

The scarf is absolutely beautiful, even better than in the picture. I was also pleased at how quickly it arrived.

Rated 5 out of 5 stars

Beautiful jewellery and a lovely scarf that looked the same on the images. Everything arrived quickly and beautifully wrapped.

Rated 5 out of 5 stars

great bag - and jewellery. Love the items from The Jewellery Stop, excellent quality, beautifully wrapped and promptly delivered

Rated 5 out of 5 stars

I asked for a particular set of earrings amd pendant in a certain colour. I was put on a waiting list, notified immediately when the jewellers available amd it was sent to me within 2 days. Excellent... See more

Rated 5 out of 5 stars

I contacted The Jewellery Stop by email. I received a speedy helpful reply. I sent my order of earrings off and received them very quickly. First rate service.

Rated 5 out of 5 stars

I made another purchase of jewellery and I was not disappointed. The beautiful colours make the necklace and earrings stunning. The website is easy to use and my order was despatched quickly. Brillian... See more

Rated 4 out of 5 stars

The ordering and delivery of the necklace was brilliant. However, unfortunately the disc on the bead chain was not as shown on the internet. I did phone to inform them of this fact and they said they... See more

Rated 4 out of 5 stars

I received my order in a couple of days and was able to track its progress easily. Both sets of earrings were lovely, even better than the online photos. The only reason I've given 4 instead of 5 star... See more

Rated 5 out of 5 stars

Lovely jewellery. I’ve ordered a few pieces from here now and they have always been super quick. I’d definitely recommend and use again.

Rated 4 out of 5 stars

Lovely necklace and it was dispatched very quickly. I would have given it five stars but I think I expected the three strands to have slightly different lengths, although looking again at the photogr... See more

Rated 5 out of 5 stars

Ordered blue topaz ear rings and the peacock coloured heart necklace. Prompt delivery and lovely items.

Rated 5 out of 5 stars

a previous purchase bought several years ago, had broken, and they offered a discount on a replacement. Very responsive and helpful

Rated 5 out of 5 stars

Beautiful necklace, very quickly received in good packaging. Bought as a present for my wife- she loves it,what more can you say ?


Company details

  1. Jewelry Store
  2. Bag Shop
  3. Costume Jewelry Shop
  4. Fashion Accessories Store
  5. Gift Shop

About The Jewellery Stop

Written by the company

Discover Your Sparkle at The Jewellery Stop

description of the image

Nestled in the vibrant heart of Kings Heath, Birmingham, The Jewellery Stop is your go-to destination for an exquisite selection of colourful costume jewellery, elegant silver and pearl pieces, and an array of stunning accessories including scarves, bags, and purses. Whether you're seeking a delightful treat for yourself, a thoughtful gift, or the perfect complement to any outfit, our carefully curated collection promises something for every taste and occasion.

The Jewellery Stop Online

description of the image

Beyond our charming store, open Monday through Friday, our digital doors welcome you around the clock on our website, ensuring that a world of style and colour is just a click away. From the convenience of your home, explore our vast selection, where the latest trends meet timeless elegance.


Site Menu

Visit our Website

Our Top Picks

Costume Jewellery

Pearl Jewellery

Silver Jewellery

Colourful Scarves


Watch This Space Jewellery

description of the image

Proudly standing as the premier stockist of the vibrant Watch This Space jewellery range, our location right in front of their offices not only enriches our collection but also connects us closely with the pulse of contemporary jewellery design.

Shop Watch This Space Jewellery

Thank you for Reading!

Whether you choose to visit us in person or online, The Jewellery Stop offers more than just jewellery; we offer an experience. Enhanced by our thoughtful gift-wrapping service and the option to pair your choice with a gift card, finding that perfect present has never been easier.

Step into The Jewellery Stop today—where every piece tells a story, and every visit sparkles with possibility.

The Jewellery Stop Team XX


Contact info

4.9

Excellent

TrustScore 5 out of 5

953 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service ! I ordered earrings, unfortunately one got damaged in the post. I contacted the shop by email to make them aware. They responded immediately, advised they would sent a pre paid label for return and in the meantime sent a new set without me having to wait on the original set being received back. The new set arrived within 2 days. Will 100% buy from them again

January 29, 2026
Rated 4 out of 5 stars

The ordering and delivery of the…

The ordering and delivery of the necklace was brilliant. However, unfortunately the disc on the bead chain was not as shown on the internet. I did phone to inform them of this fact and they said they would put a photo online that did represent the actual disc. I have decided to keep the necklace as it is beautifully made just did not represent as presented on the web.

January 19, 2026
Rated 3 out of 5 stars

Excellent service

Excellent service. I first came across this company at a Gift Fair in Harrogate and purchased some small earrings, very comfortable loved the colour so I sent for another colour but same size earrings, promptly delivered, very pleased with them, so pleased I will be ordering another colour soon, many thanks.

December 18, 2025
Rated 5 out of 5 stars

Ordering was really easy

Ordering was really easy, communication was great and it was so efficient. My order was ready for collection just a couple of hours after I had placed the order. And product quality is great too

January 19, 2026
Rated 5 out of 5 stars

Love my brooch I had to contact the…

Love my brooch I had to contact the seller due to the wrong item being sent
this was immediately rectified and my fish brooch arrived with a prepaid postage to return the necklace can not fault the customer service still need to pop my return to them
due to bad weather this as not been possible

January 9, 2026
Rated 5 out of 5 stars

I bought some items from your stall at…

I bought some items from your stall at a Christmas market in London.
Loved the colours and style so ordered from your online shop for a present for a friend and another set of earrings for me.
Quick delivery , easy site to use, lovely jewellery.

December 29, 2025
Rated 5 out of 5 stars

I received my first necklace as a…

I received my first necklace as a Christmas gift and it was so lovely I just had to buy more. My order came very quickly and was beautifully packaged. The quality and colours are amazing.

January 2, 2026
Rated 4 out of 5 stars

Lovely necklace and it was dispatched…

Lovely necklace and it was dispatched very quickly. I would have given it five stars but I think I expected the three strands to have slightly different lengths, although looking again at the photograph I see that is not really the case.

December 30, 2025
Rated 5 out of 5 stars

Lovely

Such pretty and unusual necklaces. I was googling to see where Clare Balding got her necklaces that she wore at Wimbledon. I wasn’t disappointed. Bought one for a gift and one for myself and have asked for another as a Christmas present. Lovely!

July 14, 2025

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