Horrible experience. Been over a week but order has not arrive. They claim to be moving warehouse. I have been sending them several emails and still not a single reply from them. This is terrible. Wo... See more
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Shipping: speedier than anything I’ve ordered Fit: phenomenal The three mystery pair of briefs are super cute but I should have specified a lot smaller fitting brands. That is all on me though, th... See more
As always- great customer care. Items are original , high quality and descriptions well Informative. Wish more selection of brands wss available - I'd totally shop only at The Jock Shop for underw... See more
Talk about great service! I contacted The Jock Shop via Messenger with my initial query and got a quick clear response, saving me time and $. Then they helped me with a unique delivery solution that... See more
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HORRIBLE EXPERIENCE! Beware!
Horrible experience. Been over a week but order has not arrive. They claim to be moving warehouse. I have been sending them several emails and still not a single reply from them.
This is terrible. Worse customer service ever. I’m going to report this matter if there is still nothing from them.
They let me track from the beginning…
They let me track from the beginning when i order til it is delivered. Usually in 3-5 days. They are awesome!
Variety
Love the variety of Brand’s and design available.
Staff are really helpful in answering your queries too!
Staff was knowlegeable n helpful in his…
Staff was knowlegeable n helpful in his recommendations
Great shopkeeper!
The shopkeeper (Gabriel) was very nice when I called to check on the store timing and directions to the shop, repeatedly. He was warm and affable when I did get to the shop, and professional. Will definitely be buying more from the shop in the future.
Like it very much and thanks.
Fast delivery
Items were received in good condition…
Items were received in good condition and are good quality.
Very friendly and handsome boss who…
Very friendly and handsome boss who knows his products
Genuine stuff.
Genuine stuff.. Good quality! Would be better if there’s more promo for members
Surprise Mystery gift
I took the opportunity of 11.11 sale and bought some swim trunk. To my surprise, I got a phone call to tell me that I'm entitled to a mystery gift. I choose to have another swim trunk, and I leave it to the team at The Jock Shop to surprise me. True enough, I got a cute black/white polka dot swim trunk from them, that the style are right up my alley.
Thank you to the team at The Jock Shop.
Your service are wonderful..!!
Thank you Jock Shop :-)
Astounding
Shipping: speedier than anything I’ve ordered
Fit: phenomenal
The three mystery pair of briefs are super cute but I should have specified a lot smaller fitting brands. That is all on me though, they’ll make great gifts for friends
Conclusion: definitely ordering again!
Everything went well.
Received items quicker than expected
Received items quicker than expected! Nicely wrapped and somewhat very gift like. And the products were great too! Gonna get more soon!
Great and fast service
Great and fast service. Provide information for custom clearance on time
products order not available
products order not available, now they dont respond to emails.
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