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Rated 1 out of 5 stars

Horrible experience. Been over a week but order has not arrive. They claim to be moving warehouse. I have been sending them several emails and still not a single reply from them. This is terrible. Wo... See more

Rated 5 out of 5 stars

Shipping: speedier than anything I’ve ordered Fit: phenomenal The three mystery pair of briefs are super cute but I should have specified a lot smaller fitting brands. That is all on me though, th... See more

Rated 5 out of 5 stars

As always- great customer care. Items are original , high quality and descriptions well Informative. Wish more selection of brands wss available - I'd totally shop only at The Jock Shop for underw... See more

Rated 5 out of 5 stars

Talk about great service! I contacted The Jock Shop via Messenger with my initial query and got a quick clear response, saving me time and $. Then they helped me with a unique delivery solution that... See more

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4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Rated 1 out of 5 stars

HORRIBLE EXPERIENCE! Beware!

Horrible experience. Been over a week but order has not arrive. They claim to be moving warehouse. I have been sending them several emails and still not a single reply from them.
This is terrible. Worse customer service ever. I’m going to report this matter if there is still nothing from them.

August 1, 2021
Unprompted review
Rated 5 out of 5 stars

Variety

Love the variety of Brand’s and design available.
Staff are really helpful in answering your queries too!

December 5, 2020
Rated 5 out of 5 stars

Great shopkeeper!

The shopkeeper (Gabriel) was very nice when I called to check on the store timing and directions to the shop, repeatedly. He was warm and affable when I did get to the shop, and professional. Will definitely be buying more from the shop in the future.

December 2, 2020
Rated 5 out of 5 stars

Surprise Mystery gift

I took the opportunity of 11.11 sale and bought some swim trunk. To my surprise, I got a phone call to tell me that I'm entitled to a mystery gift. I choose to have another swim trunk, and I leave it to the team at The Jock Shop to surprise me. True enough, I got a cute black/white polka dot swim trunk from them, that the style are right up my alley.
Thank you to the team at The Jock Shop.
Your service are wonderful..!!

November 18, 2020
Rated 5 out of 5 stars

Astounding

Shipping: speedier than anything I’ve ordered
Fit: phenomenal
The three mystery pair of briefs are super cute but I should have specified a lot smaller fitting brands. That is all on me though, they’ll make great gifts for friends
Conclusion: definitely ordering again!

November 15, 2020

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