Great value, great quality
Sold by The Knitting Network
The information on this page is based solely on product reviews written by customers of The Knitting Network via Trustpilot.
Product details
Brand: Emu
All reviews
Don't know if any good as knitting network wouldn't honour the computer error price and cancelled my order... won't be using or recommending knitting network anymore....
Reply from The Knitting Network
Hello
Thank you for taking the time to leave a review.
We are sorry there was an error with the price we had on our listing for the Emu Butterfly Batik DK Sample Bundle.
We understand the disappointment this has caused due to not being able to honour the price.
As a company, we had to make the difficult decision to cancel orders to avoid the financial loss this would have caused from selling the yarn at less than we are able to source it.
Our newsletter and social posts advertised these as starting at £7.99, but when clicking through to the website, this clearly had an error and the wrong amount was displayed.
As soon as the error was identified, this was removed, and orders could not be fulfilled.
We are sorry you are unhappy that your orders had to be cancelled.
Kind regards,
Heather