THE GARMENTZ LAB Reviews 

314
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the designer clothing pieces and the amazingly helpful team. Consumer feedback features smooth transactions, brilliant communication throughout the entire purchasing process, and remarkably reasonable prices on exclusive items. New buyers and loyal shoppers alike are consistently impressed by the super quick delivery service, often receiving their packages the very next day. Some reviewers were not happy with occasional shipping delays, carrier problems, or missing product tags. A few people experienced frustrating delivery setbacks or felt uncertain about item authenticity due to absent labels.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are brand new, fit perfectly, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting exceptionally quick shipping... See more

Service

Customers consistently note positive experiences with service, highlighting top-tier assistance from start to... See more

Quality

Consumers find quality to be positive, frequently highlighting top quality items that arrive in immaculate... See more

Price

Customers had positive experiences with price, consistently highlighting great deals and very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish Genuine stone island ghost coat Asked for more photos and had them within half hour. Delivery was exceptionally quick ordered in the morning arrived the ver... See more

Rated 5 out of 5 stars

Took advantage of the Black Friday sale, generous as the clothing was already at a decent price. Bought a couple of items and they arrived in good time. They were as described and had the added p... See more

Rated 5 out of 5 stars

Great selection of stone island and other quality pieces, with somw real exclusive drops too...Great prices, quick delivery and a super friendly team...Will definitely be shopping here again

Rated 5 out of 5 stars

Not normally one to leave reviews but how good these guys have been felt like I had to, first time using them def won’t be the last great service great communication one of the best I’ve purchased fr... See more


Company details

  1. Used Clothing Store

Written by the company

About us Here at The Garmentz Lab we sell Pre-Loved and Brand New High End Designer Clothing, Footwear and Accessories. We specialise in hand picking rare and collectable Stone Island pieces from all around the world. We have an array other brands such as Cp Company, Gucci, Dior, Valentino, Moncler, Givenchy, Balenciaga and much much more! All of our items our items are sold under retail saving you money whilst also saving the planet by helping less garmentz to reach landfill.


Contact info

4.8

Excellent

TrustScore 5 out of 5

314 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(314)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A+++++

I have purchased multiple items from these guys and now wouldn’t go anywhere else. Great prices, top tier service and super quick delivery. If you are thinking of purchasing designer clothes then don’t look anywhere else.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stone island

I’ve Bought from these guys a couple of times. Great to deal with. I moved to Canada a few years ago and they’ve shipped here without any hesitation. I will continue to purchase from them.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

UPS delivers poor service

UPS delivers poor service. Still didn’t got the item. UPS don’t wait when disabled come to open the door.
They deliver at a closed pick up point. Then the redemand where: home or pick up point. When indicating home they retry the closed pick up point. So still waiting

March 18, 2026
Rated 5 out of 5 stars

100 Stars !!!!!!!!!!!!!!!!!

My Stone Island sweatshirt arrived superfast and well packed and fits perfectly and the price was better than buying retail. They also sell hard to find rare pieces and would highly recommend you all check them out on instagram, tilt and web. Thankyou again very happy!!!

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish

Clothes were exactly as described , very reasonable price and shipped promptly. Customer service too very quick to assist with enquiries

Will defo be shopping here again!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it 0 stars 🌟 I would

If I could give it 0 stars 🌟 I would, I order a stone island jacket off there website nearly £400 and they emailed saying they had already sold the jacket to someone else but did I want a a grey one I replied saying no please give me a refund and had no response. Next day I called and ask them to refund me they said I will in one hour I’m busy at the moment, at the end of the day I still know refund so I what app them asking for my refund they just ignore me and I could see they had been and seen the messages as I could see they were on line. They have still not given me a refund. Be warned they will still you money ‼️ ‼️ do not use them

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

immaculate…

Item arrived and is in immaculate condition, and it was sent really quickly. Cannot fault the service and would highly recommend the garmentz lab. Always stacked with good stock.

Thank you

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Items and Service

Have purchased a few items from them on the Tilt platform now, the latest being a Stone Island Dual Grid Nylon Parka. Epic piece of kit and was able to negotiate a great price. Will buy again without question.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Review from a once sceptic

Took advantage of the Black Friday sale, generous as the clothing was already at a decent price. Bought a couple of items and they arrived in good time. They were as described and had the added protection of individual dust bags which impressed me as I've used other 'resellers' and they've not shown the same professionalism.
My only disappointment was , one item must have been purchased at the same time that I ordered it. But Garmzlab contacted me straight away, apologising for the mix up and explained the situation. Kaydn offered me an alternative item or refund .
Im usually weary of buying online, items not as described, badly taken pictures not showing flaws etc.
But not with this supplier.
Id highly recommend and already looking for my next purchase.

December 1, 2025

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