Despite an issue with wrong size being sent out . After contacting seller , he immediately sent out another one . Highly recommended as you don’t often get valued customer support and care nowadays. Q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a small Himalayan salt lamp which only lasted for a few days. There was no hesitation in receiving a replacement immediately. Elgan dealt with the issue speedily and efficiently. It is a... See more
Ordered a himalayas salt rock lamp for my neice she loves it, and may buy another one! When it arrived the packaging was a bit tatty and the bulb holder was broken. I emailed the company and they pr... See more
Ordered a few times with The Lamp Life. The first one as a gift for Christmas last year and the second one was more recently for me, second one had a slight issue when it arrived but I emailed and Elg... See more
4.8
Excellent
137 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Beautiful Lamp
A beautiful salt lamp and excellent customer service. Highly recommended!.
March 18, 2021
Unprompted review
I had a really supportive customer…
I had a really supportive customer service with this company, it’s hard to trust online shopping sometimes but they are very helpful and responsive. Also very lovely lamps!
March 18, 2021
Unprompted review
Very easy to deal with and the product…
Very easy to deal with and the product is wonderful! Great quality. There was a slight delay in delivery but Lamplife replied to my chase quickly and even offered to send out a new lamp if it didn't arrive in 48 hours but it did within the week, so really pleased. Happy to leave a review and support this lovely business and wish them well for the future.
March 18, 2021
Unprompted review
This company is professional & trust worthy.
This company is professional and easy to work with, nothing is ever a bother & communication is clear, concise and productive. The product arrived well packed & in perfect condition. Over all I
recommend them, no-matter what part of the world you live in.They offer a good service and quality items.Which is why i give them 5 stars.
March 17, 2021
Unprompted review
Fantastic Salt Lamp
Purchased a salt lamp and I was really pleased with the speed of service and the quality of the product.
The lamp has a dimmer which is a nice touch and the lamp is of a very good standard.
Thanks for the extra bulb and fuse which was a nice unexpected extra.
Highly recommend this company.
March 17, 2021
Unprompted review
I love my salt lamp night lights
I love my salt lamp night lights. They cast a lovely, soft light which helps create a relaxing atmosphere. The company are friendly and helpful to deal with and I recommend them.
March 17, 2021
Unprompted review
Beautiful product and fantastic value…
Beautiful product and fantastic value for money. I purchased the 10 to 12kg lamp as a gift and will order again in the future. Delivery took 3 weeks but that was due to the fiasco of the world currently and not down to the seller. Box was slightly battered but again not the sellers fault and it all arrived in tact so not really an issue.
February 11, 2021
Unprompted review
Really lovely products and great…
Really lovely products and great service. There was a problem with my initial order which was sorted quickly and efficiently - always the sign of a good company!
February 9, 2021
Unprompted review
Great lamp love the colour grey and I…
Great lamp love the colour grey and I bought the candle holders to match they are a beauriful gift for my friends birthday so happy wirh them. Elgan thankyou for all your help wirh my order much appreciated.
They are a great product sefinatly would recommend these salt lamps and candle holders amazing
February 8, 2021
Unprompted review
Great Genuine
February 8, 2021
Unprompted review
Lovely lamp.
First lamp arrived damaged, but was replaced without question. Excellent service.
February 7, 2021
Unprompted review
Fantastic lamp and great communication
Fantastic lamp and great communication. Will defibitely purchase from this site again. A+
February 6, 2021
Unprompted review
What a lovely atmospheric lamp
What a fantastic lamp. I am absolutely thrilled with the salt lamp which arrived on time. It is really beautiful and the warm coloured glow makes me feel posititive as it creates a lovely warm atmosphere in my living room. I love it 💖
February 5, 2021
Unprompted review
Definitely recommend
Apart from taking longer for delivery due to their couriers letting them down, the lamp eventually arrived and is beautiful. Great communication. Definitely be using them again.
Harriet
January 21, 2021
Unprompted review
Good communication
My lamp hasn't arrived at the first time but I've got my refund very quickly and the company also send me another lamp. :)
January 17, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.