While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, competitive pricing, and high-quality products. Many people highlight the ease of ordering and the remarkably fast delivery, often noting that items arrived sooner than expected. Reviewers also appreciate the helpful and knowledgeable staff who provide valuable advice and support. However, some customers also noted issues with damaged items during transport, which were promptly resolved by the company. A few other people also felt that their online order experience was problematic, specifically mentioning issues with same-day delivery promises not being met.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality of... See more

Price

Customers had positive experiences with price, consistently finding products at competitive and reasonable... See more

Service

Consumers consistently report positive experiences with the service. Many praise the fast, professional, and... See more

Order

Reviewers mention positive feedback about their orders. Many customers found the ordering process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made an error with my original order and emailed the support team at The Landscape Store asking for help to resolve my mistake. On the following day I received a reply and confirmation that the o... See more

Rated 5 out of 5 stars

Simplicity to order, delivered quickly and at a fair shipping cost. The product is excellent [ Turf Protector ] and I wish I had used this previously - better late than ever anyway I wish you guys e... See more

Rated 5 out of 5 stars

Great prices for products purchased with the convenience of on-line shopping. It is sometimes difficult to get the products that we need at a decent price in a semi rural area so this works well for u... See more

Rated 5 out of 5 stars

Great service and price. I’m in Canberra and I needed the items quickly so they kindly arranged it to be sent by express post, for only an small extra price, and arrived the next morning, couldn’t ask... See more


Company details

  1. Irrigation Equipment Supplier

Written by the company

The Landscape Store is a one stop shop for the homeowner and the landscape trade! Our Sydney, Artarmon shopfront and warehouse are open to the public for click and collect, We also ship Australia-wide with express shipping available. We’re an Authorised retailer of leading brands and we hold a huge range of stock across drip irrigation, sprinklers and pop-ups, irrigation valves & controllers, Poly Pipe and fittings, Garden Lighting, Drainage & Natural Stone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simplicity to order

Simplicity to order, delivered quickly and at a fair shipping cost.
The product is excellent [ Turf Protector ] and I wish I had used this previously - better late than ever anyway
I wish you guys every success.

November 15, 2025
Unprompted review
Rated 3 out of 5 stars

Product fine, deceitful game less fine

The sprinkler head cartridge replacement I recieved was fine. What I didn't like is the disenguine games this website / company is playing.

If you advertise a discount to signing up to recieve all of your marketing emails - don't then tell me your code can't be used on the product I'm trying to purchase.

And secondly, when you send an email asking for a review - don't be decietful and have stars / rating 1-4 just 'accidently' take you to the websites main page, but if you click 5 stars it will actually take you to this review page.

Super basic stuff I would have thought..

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Excellent service and a great business to deal with. They have a great range of high quality products at very competitive prices. I couldn’t be happier.

September 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look