Thelastcable Reviews 

It's a good system when you have devices with different charging connectors. They provide 3 connector adapters. Plug the matching one into the device once, and you have a uniform interface to use a single cable type across all supported devices.
The only issue is that the adapter is somewhat brittle. If I carry my phone in my pocket, the connector lasts only a few months.
I found support to be excellent. They can take awhile to respond, but they replaced a set once I provided verification that it was not working.

Worst company ever. Do not buy. Sent numerous emails no reply. Scam company.

Terrible Customer Service - sent 5 emails for the past month without any reply

Faulty cable was replaced by the wrong one, and since then no answer at all

Also the cable themselves are slow to charge and to transfer data

After a few months use, which generally was satisfactory, two of my cables fell apart at the swivel/magnetic connection end, with the plastic fitting breaking off. I submitted a notice to the company, along with a photograph, which has been ignored - no reply at all.

The Last Cable
I've been using The Last Cable products, cables, plugs and attachments for around three years now. I enjoy the convenience of switching devices by simply moving the magnet end to the other device for charging and data transfer.
Currently I'm using my The Last Cables on the following:
Mobile phone
Head phones
Ear buds
Samsung Notebook
USB power torches x 3
USB power security cameras x 5
I'm sure there are other items I can't remember at this stage.

With all my cables I have only had two faults. I am pleased to say, when brought to The Last Cable's attention the cable was replaced even when outside of the warranty period.
I'm happy to recommend this small company who stand by their products in this age where its difficult to find reputable suppliers online.
Thank you,
Lionel

Thanks Debbie for making the replacement of a faulty cable so efficient. The sign of a great company is the manner in which you deal with matters when they go wrong. Whilst I did have an issue with the magnetic piece coming out of its holder for one of the many cables I purchased, you replaced it expediently without any fuss. Thank you.

I have several of the Last Cable magnetic charging leads and have used them in several devices across Apple, Android, headphones, keyboards etc. I have used them over several months. I have swapped leads and connectors and I have compared them to traditional leads plugged into the same device/charger.
The good: when they work (Micro USB & USB C), they are great.
The Bad: When they don't work (Apple ) they are useless.
Buying advice: Apple users look elsewhere. Everyone else enjoy!

I received the product which we liked and worked well. However, because our other charging cables were standard, it wasn’t useful to keep removing the magnet from the phone. We returned the items for a full refund according to their policy. However, we received one email saying they were looking into it. After 3 further emails from me, I had no further reply. This is the worst customer service. I have had to contact my credit card supplier for a refund. Don’t buy from them !

SCAM SCAM SCAM

THIS UPDATE: 16 Feb 24:
Received two emails from their customer service Reps over the past couple weeks. one claimed they have sent me a replacement for my original order LAST YEAR…..absolutely NOT TRUE. Nothing received. Second email from a Supervisor Rep said they would offer me a free cable if I changed my rating and review. BRIBE ATTEMPT!
They must be kidding! They think I’m that stupid to trust them with all the lying and false claims previously made? If they really wanted to show their true intentions they would just have sent me my original order and send me a free cable (or whatever they felt appropriate for all my inconvience and stress) and apologize with that action.

THIS IS TRUELY A DESPICABLE COMPANY. Too bad it’s an overseas company and I can’t file a Better Business Bureau complaint on them.

THIS UPDATE: 2 Feb 24

LAST UPDATE, 16 Dec 23:

Please do not buy from this company. They are SCAMMERS and LIARS.

No resolution from TheLastCable in the last weeks. No refund, and no replacement of my order was sent as was claimed by them (read below). NOT ONLY ARE THEY SCAMMERS, BUT THEY ARE LIARS TOO!!

****************

Placed an order on 20 August and have not received it as of 29 September. Company sent tracking info which shows 31 status updates with the order in a continuous circular movement between Illinois and New York.
SCAM SCAM SCAM.

UPDATE 30 November 2023:
It’s been over a month since the last reply from TheLastCable on my review. (See their response below). As of this update still no free replacement and no refund provided.
Just sent them yet another email, so stay tuned, Not expecting anything since they haven’t proven to me they’re not a SCAM company.

I will be giving them 2 more weeks to make things right and then I’ll be posting one final update to this review.


Follow-up comments (17 Oct 23): I sent TheLastCable two emails notifying them I did not receive my order. In the second email I provided the tracking USPS tracking number that was on my order confirmation of shipment. I even included screenshots of the USPS tracking status that showed a circular movement in NY. I RECEIVED NO RESPONSE FROM TheLastCable. Here is the USPS TRACKING NUMBER SO YOU CAN SEE FOR YOURSELF:
92487902336062910001028158
TheLastCable’s response is downright hilarious since they already know the tracking number and can lookup/confirm the status themselves.

Yes I placed orders with them before but that does not mean that they don’t run a scam on a percentage of their business to increase their profits while maintaining ignorance on their failure to deliver products 100% of the time. I am still waiting for them to stand up and make this right to prove the are not the scammers their actions demonstrate.

Was great go go G fgg G g he dug free to hru he r

Got them in and they work fantastic!! Got them in Red and they look great!! Will purchase again....

Shockingly overpriced cheap tat.
These connectors look great but are really poor quality and don't last 5 minutes.
One of them broke within a week and my attempts to get a replacement are now being ignored.
I emailed a photo on the 8th June and emailed again on the 14th June but got no responses.
I emailed again on the 10th July and left a review on TrustPilot, and you've now claimed to have replied to all my emails which is simply not true.
I have resent the photo and hope to get a better response.
26/7/23 Update. Although they finally promised a replacement, they have still not sent it.

I like my cable which is rainbow and easy to attach but it falls off easily if you are using your iPad

Work as expected. Android auto work well.

Edit:

Good cables.

A little bit jibby on the data side.

But otherwise. Amazing.

Might be buying more.

Received the 2 packages of cables, 1 was not working, Feb 4th I sent replacement request, got approved for the free replacement April 4, email said after 3 day processing I would receive a tracking #. Today is April 26. No word. I have sent a few emails but Received no reply. And to think I was going to turn around and buy the chargers for the car, being the cables I have don't work well on other charger boxes. Last cable for sure.....(update)
Finally received on May 1st. Got the tracking # after it was delivered. Now after 2 weeks, its intermittently charging. Shows it charging but I have had 35% for an hr. I wanted it to work, spent over 100$ for house an autos what a waste.

Update 11/05/23 - I sent a video of the faulty plug on 27/04/23 and haven't had a response, despite the fact that The Consumer Rights Act 2015 is there to safeguard the purchase of faulty items. Customer service does not appear to be a priority for this company - AVOID AVOID AVOID. In addition, one of the USB C connectors is now regularly dropping out of my phone, rendering the cables and parts practically useless. I wish I had seen the other reviews on Trustpilot before purchasing. Never again.

Ordered 2 plugs and 4 cables - the cables and one of the plugs work fine but the other plug doesn't work. I emailed the company about it within the 30 days, got an automated response and when I emailed back have had no response since. Delivery also took way longer than advised. I feel like I have been defrauded the cost of one plug as they won't reply to me and I am therefore out of pocket due to having a faulty item.

Really good cables with fast charging and data capability.
Very nice support, I had 1 cable not working properly, support was taking care of and I received new cables!

I can really recommend "The Last Cable"

The ordering is very straightforward with options to make your purchase. Delivery was not as good as it should have been especially as it was Royal Mail but did not arrive within 48 hours. The products are fine other than the connectivity to iPhone where the connectors are 1 sided and after trying on iPad and iPhone do not connect?

I bought a pack of four cables, three worked, one was dead on arrival. Contacted the company right away, and having read reviews I included a video showing that the cable wasn't charging my devices. Got an automated response cleverly disguised as a personal reply asking me to try a variety of solutions including turning the USB-C head upside down, despite the fact that I worked fine with the other three cables. I tried all they're "solutions" which of course didn't work, since it actually was the cable that was the problem. Was then asked to submit a video of the problem, like I already hadn't done that. Those 30 days were coming up fast, but I did at last get sent another cable. A cable that, you guessed it, was dead on arrival.

I sent a new warranty claim, telling them that the new cable had the same issue, and got the exact same answer I got for my first claim...

At that point I figured f* it, I only NEEDED 3 cables anyway, the fourth would have been good to have in my bag for emergencies, but I could do with the three I had, so I figured it was lesson learned for dealing with a small resale company (the cables come straight from China, in beaten up packaging, likewhen ordering from Wish..)

Fast forward 3 whole months and today no combination of the three remaining cables and the five usb-c heads work any more. If I'm lucky and manage to place the cable in exactly the right position I might get enough of charge to keep the battery in my phone from depleting, but not enough to actually charge. The magnetic heads even look worn to the naked eye, and the cable I've used the most is starting to fall apart.

Shipping was as expected and customer service was nice, but more or less automated, and that's unfortunately the only positive thing I have to say about "The Last Cable"