Ignoring numerous emails I have sent and no phone number to call .it seems impossible to contact this shop. Only part of my order sent, very unhappy and would not recommend this shop to anyone, bad cu... See more
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I had the best service for a long time from Adrian at the lighter shop. I ordered an engraved zippo lighter as a leaving present for a colleague and received an email a couple of days later to check t... See more
I placed an order with TheLighterShop and received no confirmation email, no tracking details etc. I paid for the next day delivery and without the confirmation email didn't know whether or not t... See more
Ordered from this company on the 10th of the month, was told usually dispatched in 1 working day...... on 13th of month, I still had no confirmation it has been dispatched. I emailed direct - no reply... See more
Company details
Information provided by various external sources
The Lighter Shop. 1000s of Zippo Lighters in stock. Engraving. A wide range of Zippo Lighters to choose from including chrome zippos, brass zippos, coloured zippo lighters, music themed zippos, sterling silver zippo lighters and many themes and styles.
Contact info
Congleton Road, SK11 9JX, Macclesfield, United Kingdom
- thelightershop.co.uk
No history of asking for reviews
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Bought a Zippo 200 lighter and am very…
Bought a Zippo 200 lighter and am very pleased with it. The lighter was delivered fast and upon refuelling it worked perfectly. I had a previous Zippo bought from Ebay and was having constant problems like the fuel only lasting a couple of days and firing up after several attempts even with a new wick and flint. Seems fake when compared to this so I have retired it and the Zippo 200 is my lighter for daily use now. Reliable, fires up first time and it's been a week and have not yet refuelled it. Well pleased with the purchase and service from the Lighter Shop.
AVOID AVOID AVOID
AVOID AVOID AVOID
I bought an engraved zippo lighter for my husband for Xmas. When opened it was noticed that there is an imperfection in the lid so it damages the wick guard when you open it. There was already damage on the lighter when received. I emailed the lighter shop 4 times with absolutely no contact back from them at all. There is.no contact number advertised to call them. Sadly I will have to take the complaint up with Zippo.
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