Excellent service, item well packed, sent very quickly, via tracked service. Found this store by accident whilst looking for something online. Item was like new, very reasonable price. Highly recommen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My order was handled promptly and efficiently. All enquiries were dealt with immediately and both pictures and videos were sent of the product. The goods arrived the following day, well package, nicel... See more
Quick easy ordering. Bags arrived wrapped in lovely tissue paper and also a complimentary packet of love hearts. Great added touches make such a difference. Will certainly order again from here.
Company replied
I was looking for a Mulberry Spring/Summer bag and particularly like the vintage scotchgrain. A Google search took me to The Little Dress Shop and I'm so pleased I found them. The bag is just as des... See more
Company details
- Dress Store
- Handbags Shop
- Sunglasses Store
- Used Clothing Store
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
We are 2 ethically minded friends with a passion for sustainable fashion and pre-loved goods. Proud to be making designer affordable whilst also making a difference to our planet. We have a local bricks and mortar store which was established in 2019 & went online in 2020. In-store we specialise in new & pre-loved occasion wear (prom, wedding guest, cruise, balls, races, hats, fascinators, jewellery etc). We also offer designer items (shoes, handbags, small leather goods, sunglasses & accessories) online & in-store.
Contact info
13a Finkle Street, Richmond, DL10 4QA, North Yorkshire, United Kingdom
- 01748519421
- info@thelittledressshoprichmond.com
- thelittledressshoprichmond.com
4.9
Excellent
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bag bought online and picked up
Bag bought online and picked up. Excellent value for money and brilliant communication. Have bought from them before and fully intend to in the future
November 17, 2022
Reply from The Little Dress Shop
Thank you Louise - we look forward to seeing you again 😊x
Love my new necklace
Love my new necklace. Was dispatched really quickly.
Staff are wonderful. Received a personalised note which adds to the experience. I would highly recommend this shop.
October 19, 2022
Reply from The Little Dress Shop
So pleased you love it!
Thank you for supporting our small business - reviews really help our customers from further afield to have confidence in buying from us! We're so grateful for you giving us 5 stars :)
Helen & Fi
Excellent service and product was in…
Excellent service and product was in great condition. Packaged well for delivery, & lovely follow up email to make sure I was happy with my purchase
October 11, 2022
Reply from The Little Dress Shop
Thanks for the great review - we do appreciate you taking time out to write some lovely words ;)
Helen & Fi
Helen was very helpful and sent me…
Helen was very helpful and sent me extra pictures of the purse I wanted before I bought it, she sent it out the same day and I received it the next, very happy with my purchase and would recommend shopping here. Thankyou :)
August 3, 2022
Reply from The Little Dress Shop
Hi Rachael, what a fantastic review, thank you. We do try our very best with customer service and we genuinely love what we do.
We hope you love your purse for a very long time.
Thanks, Helen & Fi :)
Quick easy ordering
Quick easy ordering. Bags arrived wrapped in lovely tissue paper and also a complimentary packet of love hearts. Great added touches make such a difference. Will certainly order again from here.
August 2, 2022
Reply from The Little Dress Shop
Hi Stacy, thank you for taking the time to leave this lovely review. Small businesses like ours really benefit from such positive feedback. We are glad you liked the love hearts.
Thanks, Helen & Fi
Reply from The Little Dress Shop
Hi Ameliah
Thanks for taking the time to leave this brilliant review. As a small independent business, it’s great to hear that our customers are happy with the service we provide.
Thanks, Helen & Fi 💗
So happy with my new purse.
June 15, 2022
Reply from The Little Dress Shop
Hi Sandra
We are so pleased that you happy with your purchase, it is a fabulous purse. We hope to see you again.
Thanks, Helen & Fi 💗
EXCELLENT SERVICE
May 23, 2022
Reply from The Little Dress Shop
Hi Claire
Thanks for taking the time to leave this review. As a small independent business, it’s great to hear that our customers are happy with the service we provide.
Thanks, Helen & Fi 💗
Amazing as always.
May 18, 2022
Reply from The Little Dress Shop
Hi Glen
That’s very kind.
Thanks, Helen & Fi 💗
Excellent service
I had previously been looking for a gold tote at the shop but I had just missed out. However I received a message from Helen to say that they had one in the shop. I went, I saw, I bought, simple.
Got myself a lovely bag with friendl efficient service.
April 25, 2022
Reply from The Little Dress Shop
Hi Sheila
Thanks for taking the time to leave this review. As a small independent business, feedback like this is really valuable. We are delighted you love your bag.
Thanks Helen & Fi 💗
Excellent item
Excellent item, in very good condition. Quick delivery and a fair postal charge.
April 12, 2022
Reply from The Little Dress Shop
Thank you for your fabulous review, we love to hear our customers are happy with their purchase! Enjoy 🖤
Excellent customer service
Purchase was easy to navigate on website. I got a personal message regarding my purchase which was super customer service. Within 2 days item was packaged and shipped. Will definitely be buying from them again.
March 26, 2022
Reply from The Little Dress Shop
Our first order to your country! Thank you for choosing our small business here in the UK - we look forward to serving you again soon! Helen & Fi 👗
Absolutely delighted
Absolutely delighted, arrived quickly, beautifully packaged - would certainly recommend
March 12, 2022
Reply from The Little Dress Shop
So pleased you found your favourite with us :) what a lovely review too thank you x
Perfect!
Fantastic service, arrived very quickly. Love my bag! Excellent condition. Will definitely shop here again. Thank you!
February 25, 2022
Reply from The Little Dress Shop
Thank you so much for taking the time to leave us a review, we really appreciate it! Helen & Fi
A little gem .
A little gem of a find !!!
Lots of lovely designer handbags ,shoes and jewellery. Also ordered online a few times a brilliant service always super speedy with a personal touch
February 23, 2022
Reply from The Little Dress Shop
Hi Jo
What great feedback, thanks so much. As a small independent business we really value our customers and strive to deliver the best possible service.
Thanks
Helen & Fi 💗
Love this shop
Love this shop! It’s my go to for wedding and event outfits now! My last purchase was a pair of silvery glittery heels for a wedding 😍 really helpful friendly ladies too!
January 26, 2022
Unprompted review
Reply from The Little Dress Shop
Wow, thank you Kerry! We love to help out with an outfit or those key accessories! Hope the Wedding was wonderful and we’ll see you again soon 💛Helen & Fi x
Another great purchase and excellent…
Finally got my hands on a pre loved Mulberry bag. Bag arrived in super quick time and was well packaged. Another great purchase with excellent customer service. Thank you 😊
January 25, 2022
Reply from The Little Dress Shop
Thank you for the great review and placing your second order with us! We really appreciate you taking the time to leave a review ❤️ Enjoy your gorgeous new-to-you bag! Helen & Fi x
Wonderful!
I am absolutely delighted with my bag - it is beautiful! Easy and straightforward service. Thank you!
January 21, 2022
Reply from The Little Dress Shop
Hi Hilary, thank you so much for taking the time to send us this lovely review. We are so pleased you love your new bag. Thanks again, Helen & Fi x
Gem of a shop
I’ve purchased a couple of handbag's from the shop and every time the service has been efficient and friendly. I’ve been pleased with my purchases, of which have been well priced and very good quality. Be heading back again soon to purchase a prom dress for my daughter ❤️
January 15, 2022
Reply from The Little Dress Shop
Hi Helen, what a lovely review, we love receiving feedback like yours. We pride ourselves on our customer service and the products we sell, so its great to read reviews like this. We hope to see you again.
Thanks, Helen & Fi xx
Great little find….
Have bought a few items from this shop, both new and Pre loved items
Great service extremely helpful staff, couldn’t do enough to help me find the perfect dress… highly recommended
October 6, 2021
Unprompted review
Reply from The Little Dress Shop
Hi Claire, we are so happy to hear that we met your expectations and you found just what you were looking for. We are confident that you will look amazing in your outfit. Thank you for your continued support, please do visit us again. Kind regards, Helen & Fi x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.