The Lockdown Kitchen Reviews 217

TrustScore 1.5 out of 5

1.3

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Rated 2 out of 5 stars

Ordered face masks in what looked like a lovely dark purple online. Waited over 6 weeks for them and what arrived is a totally different colour, very pale lilac nothing like what was shown and made in... See more

Rated 1 out of 5 stars

I would give a zero star rating if that were possible. Masks ordered 22/1/21, aware that it might take a couple of weeks to fulfill but despite 4 requests for an update, nothing but a big standard res... See more

Rated 1 out of 5 stars

wish i had looked at the other reviews before ordering. I DO BELIEVE THIS COMPANY IS CON. Have been waiting over 3 MONTHS for pink cloud masks. Money was taken out of account imediately, these scammer... See more

Rated 1 out of 5 stars

Ordered kitchen set beginning September, sadly paid by debit card which was taken the next day. No goods, order status never changed, dont respond to emails, complete scammers, should have read review... See more

Company details

  1. Countertop Store

Information provided by various external sources

Premium Quality cooking, baking and other kitchen items. 🍲🍪☕


Contact info

1.3

Bad

TrustScore 1.5 out of 5

217 reviews

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1-star

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Rated 1 out of 5 stars

Don't use this company

Don't use this company. Still waiting for an order placed over a month ago. Money taken on the day of ordering. They don't respond to queries other than with an automated response. AVOID.

December 8, 2020
Rated 1 out of 5 stars

SCAM SITE - AVOID!

I placed an order in August 2020 and was advised to expect a wait of two weeks. I have received nothing since and their website confirms my order has not been dispatched. I have tried in vain to contact the company, initially to request updates and more recently to cancel my order - but it is simply not possible to contact them. This is clearly a SCAM website and I have now filed a chargeback form with my credit card company. I advise others to do the same, well before the deadline - as through trying to be 'patient' for this order as requested in their automated email responses and FAQs, I only just made the deadline to file this. Don't be fooled.

December 6, 2020
Unprompted review
Rated 1 out of 5 stars

Scam site do not order

Only put 1 star as it wouldn't let me leave review..
Not worthy of this star.
Ordered in August paid £34.99 for goods I still haven't received goods.
Left numerous emails with zero response or customer service. Do not order from this site.

December 6, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t order

Ordered items over a month ago. Never received so cancelled and got an e mail thanking me for the order saying it would be processed. Money hasn’t yet been refunded. Dreadful service. Avoid.

December 6, 2020
Rated 1 out of 5 stars

An order in waiting!

I placed an order the beginning of November. The monies was taken from my bank account on 5th November. Today is the 4th of November & I’m still awaiting for my delivery even though this evening I’m asked to voice my opinion on your service. I would appreciate the delivery but if this is not forthcoming then I would expect a refund in due course. I await your reply.

December 4, 2020
Rated 1 out of 5 stars

Still waiting

Still waiting I ordered on 5th November still no parcel tracking it it's not even been picked I'd advise people not to order from this company it's a joke .

December 4, 2020
Rated 1 out of 5 stars

I ordered on the 5th of November and I…

I ordered on the 5th of November and I still have not received the product on the 4th December. Even with the current climate feels a little long for delivery times. I’ve had this survey before the product so can’t really score higher than one star

December 4, 2020
Rated 1 out of 5 stars

SCAM. DO NOT ORDER

Can only echo the other reviews here. Money taken at beginning of November and nothing received. Automated replies only - no other way of contacting them. 😡😡

December 3, 2020
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Ordered the £35.99 utensil set on 1st November. Money taken same day. Still haven't received it!. Numerous emails with only automated replies. Really disappointed with the lack of response and lack of kitchen utensils. I wish I'd read the reviews first!!

December 2, 2020
Unprompted review
Rated 1 out of 5 stars

I placed my order on 15th September…

I placed my order on 15th September 2020 for kitchen utensil set. A payment of £35.99 was taken on the day! Constant automatic emails, I have today requested a refund, still receiving an automatic email with no reference to my refund request.... Scam indeed, I aim to contact my bank to report LOCKDOWN KITCHEN asking for charge back. Facebook comments deleted! Lots of angry face emogis. AVOID

November 25, 2020
Unprompted review

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