Registered Office (UK) Ltd Reviews 

3,488
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 689 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of professional service and the efficient, straightforward setup process. People frequently highlight the superb and helpful staff, noting their excellent customer service, clear explanations, and prompt response times, which contribute to a reliable overall experience. However, some customers also noted concerns regarding the verification process, describing it as requiring a 'ridiculous setup' and feeling that requirements were sprung on them too late. A few people mentioned issues with being locked in or having services suspended due to verification difficulties.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

User experience

Consumers generally report a positive user experience, highlighting ease of use, smooth processes, and... See more

Customer service

People report positive experiences with customer service, highlighting prompt, helpful, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,488)

679 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danniella was awesome!

Danniella was awesome! Really helpful

April 21, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Wali Muhammad Bhutto,

Thank you for the great feedback! We’re so pleased to hear Danniella was so helpful - she’ll be delighted to see this. We really appreciate you taking the time to share your experience.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Am happy to know them

Am happy to know them

April 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sewia Precious Metals UK Ltd,

Thank you for your kind words - we’re glad to have you with us and appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 2 out of 5 stars

Despite contacting them before renewal…

Despite contacting them before renewal date they provided the wrong link and the renewal was delayed they charged me extra for the delayed registration.

Any responses below are just plainly not true.

April 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

We’re sorry to hear you feel this way, however we do need to clarify a few points. Prior to your renewal date, we contacted you by phone and left a voicemail to ensure you were aware of the deadline and the late renewal fee. We also provided clear step-by-step renewal instructions via email on 2nd April, including the correct link and advising that payment was required by 07/04/2026 to avoid any additional charges.

As we did not receive a response or payment before the deadline, the service expired and the late renewal fee was applied in line with our terms. When you did contact us afterwards, our team responded promptly to assist.

We understand this may be frustrating, but we do make multiple attempts to notify clients ahead of renewal to help avoid situations like this.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Service

Good Cost Effective Service

April 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear UK Verify Limited,

Thank you for your kind review! We’re really pleased to hear you find our service cost-effective and that it’s working well for you. We appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Terrible verification system and…

Terrible verification system and absolutely no data protection when handing over personal documents. After enquiring about the system and data they said ‘trust’ us. No. Gave them what they wanted, not good enough for them and you get an email saying you have a few days to redo according to their standards or you’re deleted and no money returned.. they require lighting and ridiculous set up just to verify who you are. They need a proper verification app.
I asked for a proper verification system and they just say no. Really expect better and more professional service.

April 12, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Unhappy of Eastbourne,

We’re sorry to hear about your initial experience and understand your concerns around verification and data security. At the time, we were in the process of transitioning how we handle ID verification to improve security and flexibility for clients. Following your feedback, we provided access to our Sumsub verification option, which we’re pleased to hear you were happy with and that this resolved the issue.

We take data protection extremely seriously and only use secure, compliant processes when handling personal information. We appreciate your feedback as we continue to improve our systems.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Prompt service

Promot service

April 3, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Advanced Materials Application,

Thank you for your review! We’re glad to hear you found our service prompt - providing a fast and efficient service is something we take great pride in.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great service

April 2, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Burno Hertize Management,

Thank you for your kind feedback - we’re really pleased to hear you’re happy with the service. If there’s ever anything more we can do to support you, just let us know.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Straight to the point. Great service.

March 10, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Letcare Property Services,

Thank you for your kind feedback! We’re really pleased to hear you found our service quick, straightforward, and easy to use - exactly what we aim for. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Prime Maintenance Services Ltd,

We’re sorry to hear your onboarding experience hasn’t met expectations. As part of our compliance requirements as a UK-based virtual office provider, we do need to receive and verify account holder documents before activating services. We can see our team reached out on Wednesday to request these, and we’re ready to proceed as soon as they’re received. If you need any help with this, please do get in touch - we’re happy to assist.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

very quick services and good access to…

very quick services and good access to the portal

April 9, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear The Pearl Management London,

Thank you for your feedback! We’re glad to hear you’re finding the service quick and the portal easy to access - that’s exactly what we aim for. If there’s ever anything more we can do to support you, just let us know.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, no hassle and all online

April 9, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mohammed Ali Hassan,

Thank you for your kind feedback - we’re glad you found the process quick, easy, and hassle-free. That’s exactly what we aim for, so it’s great to hear it’s working as intended!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear KaddieIQ Limited,

Thank you for your kind feedback - we’re really pleased to hear you found our service quick, easy, and well communicated. We appreciate you taking the time to share your experience!

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

The address change took too long

The address change took too long and they demanded extra money in almost every step.

I edited my review because the company contacted me about the issue and provided an explanation, but I still think it would be better if they had explained all the costs to me at the beginning.

April 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Freetrade,

We’re sorry to hear you felt this way. The timeframe for address changes is largely dependent on Companies House processing times, which are outside of our control, though we always aim to complete our part as quickly as possible.

In terms of additional fees, these only apply in specific situations - such as when restoring a company from default status, which requires a different (and higher-level) service than a standard address change. We always aim to be transparent about any costs involved, but we’re sorry if this wasn’t clear in your experience.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Blake Consultancy Ltd,

Thank you for your kind words! We're delighted to hear the process was smooth and effective for you. If you ever need any support going forward, our team is always here to help.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Shocking experience

Shocking experience! Paid for a registered office set up. No clear explanation of what KYC ID requirements nor timescales were until after we paid.We explained that we had geographically spread directors and that it was Easter Holiday Week but they cancelled our office arrangements after 7 days, despite 2 Directors having provided ID already.Total rip-off and a scam - please beware!

March 30, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear First Carbon Investments Group,

We’re sorry to hear about your experience.

As part of our compliance requirements, we must receive documents for all directors. Our records show that we were still awaiting all directors documents, and that an email had been sent to confirm this requirement.

We understand that coordinating this can be challenging, particularly during busy periods. If you would like us to review your case further, please contact our support team and we’ll be happy to assist.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Process was simple and easy from start…

Process was simple and easy from start to finish

March 25, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear InInternational Brand Alliance,

Thank you for your kind feedback! We’re really pleased to hear you found the process simple and easy from start to finish - that’s exactly what we aim for. If you ever need any support going forward, our team is always here to help.

Kind regards

Registered Office (UK) Team

Rated 2 out of 5 stars

Bad website

Bad website, nagging and aggressive emails on renewal.

April 8, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Emma Burrows,

We’re sorry to hear this was your experience. We’re continually working to improve our website to make it as clear and user-friendly as possible, and we appreciate the feedback. Regarding renewal reminders, these are intended to ensure services aren’t interrupted, but we’ll certainly take your comments on board as we review our approach.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Would avoid

Would avoid - KYC is just an email inbox accessible to multiple people, which isn't made clear until you've paid (and they keep your money if you don't go through KYC). I ended up going with Capital Office instead.

March 16, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear n/a,

We’re sorry to hear about your experience and appreciate your feedback. We understand your concerns around the KYC process, and to improve both security and transparency, we’re introducing a new verification system with Sumsub next week. This will provide a more secure and streamlined experience for all clients. We’re sorry we didn’t meet your expectations on this occasion and wish you all the best with your new provider.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent

Excellent . .....

March 25, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Antony,

Thank you for your kind words - we really appreciate you taking the time to leave a review! We’re delighted to hear you’ve had an excellent experience with us and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great service!!

March 25, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Maneet,

Thank you for your kind words! We’re really pleased to hear you’re happy with the service and appreciate you taking the time to share your feedback.

Kind regards

Registered Office (UK) Team

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