Theluckydate Reviews 228

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don’t waste your money, it’s $700 worth of credits to even think about requesting information from the lady you’re interested in. Never met anyone willing to share their contact information after a lo... See more

Company replied

Rated 5 out of 5 stars

Not sure exactly how they do it but the profiles here seem like they’re actually reviewed before going live. No weird bios or stolen pics. I like and appreciate the fact that I am not chatting with an... See more

Company replied

Rated 5 out of 5 stars

Usually I bounce after 10 minutes when stuff feels fake, but Theluckydate actually seemed solid. People were normal, no weird messages, and profiles didn’t look like they were AI-generated. That alone... See more

Company replied

Rated 5 out of 5 stars

I’m not really one for face-to-face interaction - I’m much more comfortable texting. And here, I’ve found the ideal environment: people who are open to talking about anything, without placing any big... See more

Company replied

Company details

  1. Dating Service

Written by the company

TheLuckyDate is a dating platform built for people who want strong conversations instead of rushed swipes. Here, every interaction is about sharing stories, discovering new perspectives, and connecting in ways that feel natural. 🔒 Safety comes first. Smart moderation and security tools help remove the majority of unwanted content, creating a more comfortable space for communication. 🌍 A worldwide community is waiting for you. Talk with people from different backgrounds and cultures, or discover someone closer to home—TheLuckyDate opens doors to both global and local connections. 📱 The experience is simple and intuitive. From quick sign-up to smooth messaging, everything is designed to keep the focus on your conversations—not on complicated features. 🧡 Inclusivity is at the heart of the platform. Everyone is welcome here, and diversity, openness, kindness, and respect are encouraged in every chat. 💬 Support is always available. The customer care team works 24/7, ready to answer questions and provide help whenever it’s needed. ✨ Both free and premium options are available. Explore the basics at no cost or enhance your journey with features like extended messaging and additional connection tools. Start your profile in just a few steps and enjoy conversations that feel light, sincere, and uplifting—at your own pace.


Contact info

3.1

Average

TrustScore 3 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A total scam, don't waste your time or money.

I don't think ths company can imnprove as it is a complete fraud. They do not have a single ordinary looking member, all are beautiful and on using Google image search they are all from other dating sites or modeling websites. There are also a suspicious number of Ukrainian ladies messaging from a war zone. I was on the site about 24 hours and am happy I did not give them my card details. I realised was a scam almost immediately but when I tried to cancel my account the system demanded my email, then said they did not recognise my email, despite it being on my profile. However when I decided to hide my profile as an alternative it recognised my email right away and guess what? Despite hiding my profile I am still receiving lots of emails every day. A total scam.

October 28, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Alan,

Thank you for sharing your experience with us, and I genuinely appreciate your candid feedback. I understand the concerns you've raised, and I want to assure you that we take them seriously.

I apologize for any frustration caused by the issues you encountered during your brief time on our platform. Your insights are invaluable as they provide an opportunity for us to improve our services.

In response to your observation about the profiles, we want to emphasize our commitment to ensuring the authenticity of our members. We have strict registration processes in place, including the submission and verification of identification documents and photo IDs. We also employ additional measures, such as requesting identification videos when necessary, to deter the creation of fake accounts. This helps us to ensure that there are no fake profiles on our website and that the person you are corresponding with is the same person you see in their profile pictures. Members with validated profiles are labeled accordingly.

Regarding the appearance of our members, we understand that beauty is subjective, and individual preferences vary. However, we appreciate your feedback, and we'll consider it as we continually refine our user experience.

Your concern about Ukrainian ladies messaging from a war zone is alarming, and we take this matter seriously. We are investigating these instances to ensure the safety and well-being of all our members.

Also, I would recommend you take advantage of our Search feature. It is a very useful tool that will help you narrow down your search for a perfect match! Here you can choose the location and age you prefer to see in your soulmate if you would like to see ladies from other countries.

I'm sorry to hear about the difficulties you faced while trying to cancel your account. Your feedback has prompted us to review and improve our account cancellation process to make it more user-friendly.

As for the issue of still receiving emails after hiding your profile, we are actively investigating this matter to address it promptly. Your experience is not reflective of our standards, and we are committed to resolving it.

If you have any additional details or if there's anything specific you'd like us to investigate further, please contact our Support Team at support@theluckydate.com. We are here to assist you and address any outstanding concerns.

Thank you for bringing these matters to our attention. Your feedback is instrumental in our ongoing efforts to enhance our platform and ensure a positive experience for all users.

Best regards,
The Lucky Date Support Team

Rated 1 out of 5 stars

total scam

total scam, all the girls are models, you cannot find an ugly girl in there, mostly from devastated ukraine, shame on you, this flat face scammer has the nerve to even respond to the bad reviews hes got. Not very smart of your part to upload only top models with highly professional photos. yes you can still scam some people but not for too long. i will make sure i tell as much people as i can about this shame scam dating site. On my profile I uploaded a very ugly picture of a person smiling wit no teeth and says women for me is to whatever a man wants and she is to cook clean and have sex. She has no rights at all. And lots of gorgeous women responded saying that I'm very attractive and they love what I say about women. This proves that all responses are from bots and not the a real person.

September 30, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Alex,

Thank you for taking the time to express your concerns about our platform. We value your feedback and would like to address the issues you've raised.

Firstly, we want to assure you that our platform is committed to maintaining transparency and integrity. We take the registration and verification of our members seriously to ensure that profiles are genuine and represent real individuals. Our validation process involves reviewing and confirming identification documents, and we require all validated members to provide a photo ID. Additional steps, such as requesting identification videos, may be taken if we have suspicions about a profile. This stringent verification process is in place to prevent fraudulent accounts and to provide a secure environment for our users.

Regarding the appearance of the members on our platform, it's important to note that individuals have diverse tastes and preferences when it comes to attraction. While some members may choose to present themselves in a highly attractive manner, we strive to create a platform that welcomes people from all backgrounds and appearances. Attractiveness is subjective, and what one person finds appealing, another may not. Many members on our website take great care in presenting themselves attractively, and they may choose to hire professional photographers to create high-quality profile pictures. One cannot underestimate the importance of a good first impression in catching the attention of potential partners.

We take your feedback seriously, and we are committed to continually improving our platform to ensure a positive experience for all users. We also encourage open communication and transparency between members to foster genuine connections.

If you have specific concerns or issues you'd like us to address, please do not hesitate to reach out to our support team at support@theluckydate.com. We are here to assist you and address any questions or concerns you may have.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Rated 1 out of 5 stars

Wonderful dreams that never comes true!

I had not finished my profile, but many ladies started to write me anyhow! Many ladies are online all the time, day and night. And normal people do not have time for that. I can write to a lady in the middle of the night in Ukraine and she answer me and she also answer at day time to. So when do they sleep? And they do not read my profile and do not respond to it as normal people would do. It would be normal to comment my profile and ask question about it. But they just write things to me like it was sent on auto function. No meaning, other than hoping I will spend money on something. They do not look at my photos so much either. And too many ladies write to me, that is not normal! And they do not care about age, but if you talk with ladies in real life, they care some about age. Also in other countries. But here they be less than 25 and I am 51. That is not happen in real life. The ladies are interested in everyone who write to them. It means they do not pay anything them self. And it means that they do not care about who they write with, as long as they can write. They just want you to be interested in them. But no one have so much free time that they can write to and be interested in everyone. I have seen this before, and it is workers who operate the profiles for the date-site . Some profiles can maybe be real and serious, but I have not find it yet. And communication is amazing expensive. Nothing in the date site can justify those prices. Service for the site do not cost so much. If some ladies write for them self they must get payed for it, or the opportunity to receive expensive gifts. I have found several girls on this site that also are on other scam sites. And they are on this sites for several years. Meaning they wish to be there and are not looking for love. And they like this sites so much that it is not possible to leave and have communication on free platforms. So I think we have to communicate on this site for rest of the life and never become married. This site is for those who have too much money and too much time they can waste. It is good to dream about love, but if you want to find a real person you can live with, then it is maybe time to wake up.

September 15, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Jørn Olaussen,

Thank you for reaching out to us and sharing your thoughts about our platform. We appreciate your feedback, and we are sorry to hear that your experience did not meet your expectations.

We understand your concerns regarding member activity and messaging patterns. Members may appear online for various reasons, including leaving their devices connected but not actively using the platform. Some members may use general messages found on the Internet or translated, e.g. by Google translator or the translator, to set up an initial contact. This is a website for communication, so some members may use some catchphrases to spark the interest of other users. They have no access to what other members write and you are free to search how to start a conversation as well if you are having any difficulties with it.

Please rest assured that we are dedicated to maintaining the integrity of our platform. We take fraudulent activities seriously and have strict measures in place to address any violations of our policies. Our verification process is designed to ensure that communication occurs between real individuals, and we investigate any suspicious profiles diligently.

We understand that our pricing structure may appear costly to some users. However, it's essential to note that our pricing is based on the services and features we offer, including identity verification, security measures, and customer support. These elements contribute to creating a secure and reliable environment for our users.

We want to emphasize that our platform is designed to facilitate meaningful connections, and many members have found genuine relationships through our service. While we acknowledge your concerns, we believe that, with the right approach, our platform can still provide valuable opportunities for connection.

If you have specific issues you'd like to address or if you wish to provide further details about your observations, please don't hesitate to contact our Support Team at support@theluckydate.com. We are here to assist you and ensure that your experience with us is as positive as possible.

Once again, we apologize for any inconvenience you may have experienced, and we remain committed to improving our platform based on user feedback.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Rated 1 out of 5 stars

Very expensive per text and watch I…

Very expensive per text and watch I feel they try to short you on the amount of text before charging you again

September 5, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Russ Jimenez,

Thank you for taking the time to share your concerns about our platform. We appreciate your feedback, and we want to address the issues you've raised to ensure transparency and clarity.

We understand that pricing is an important aspect of your experience, and we strive to maintain a transparent and fair system for our users. We want to assure you that our pricing is clearly outlined on our website, and we do not have hidden fees. Our members are only charged for the services they use, and there are no additional costs without explicit notification.

It's important to note that we do not engage in any practices aimed at shortening the text or incentivizing users to send more messages for additional charges. We value the satisfaction of our members and aim to provide a genuine and enjoyable communication experience.

Our customer support team is dedicated to ensuring a high level of service and addressing any concerns or inquiries our members may have. We invest in various departments to uphold the privacy, safety, and authenticity of our platform.

If you have specific instances where you feel the pricing or messaging structure was unclear, we would appreciate the opportunity to investigate further. Please feel free to reach out to our Support Team at support@theluckydate.com with details about your experience, and we'll do our best to assist you.

We value your feedback as it helps us improve our services, and we hope to have the opportunity to address your concerns and enhance your experience on The Lucky Date.

Best regards,

The Lucky Date Support Team

Rated 1 out of 5 stars

Scams

Scams. It's obvious. And it's super expensive per text. You get the same scams on other hook up sites.

Edit: after they replied. So if you are aware of scammers, either refund prorated portions of membership, as the 'product' is literal trash, or have more stringent vetting process. It's not just a comment for your team, but every business. Be 'paying' customer oriented.

August 20, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Shon,

Thank you for sharing your feedback with us. We're sorry to hear about your dissatisfaction and concerns regarding your experience on our platform.

We understand that you have encountered some frustrating situations, and we apologize for any negative experiences you've had. It's important to us that our members have a positive and secure experience while using our platform.

We want to assure you that we take the registration process of our members seriously and require verification documents to ensure the legitimacy of profiles. Our aim is to prevent the presence of fake profiles and create a safe environment for genuine connections.

While we do our best to provide a safe and secure environment, it's crucial for our users to exercise caution and vigilance when interacting with others online. We encourage our members to report any suspicious behavior or profiles so that we can take prompt action.

However, while we do our best to provide a safe and secure environment, it's crucial for our users to exercise caution and vigilance when interacting with others online. We encourage our members to report any suspicious behavior or profiles so that we can take prompt action.

Regarding the cost of communication, we acknowledge that there might be concerns about pricing. We want to emphasize that the pricing structure is in place to support the functionality of the platform, including maintaining security measures, providing customer support, and continuously improving our services.

If you have specific concerns about certain interactions or profiles, please feel free to reach out to our support team at support@theluckydate.com. We value your feedback and are committed to addressing any issues you may have.

We appreciate your feedback as it helps us identify areas for improvement and ensure that our platform provides the best experience for all members.

Looking forward to your response!

Best Regards,
Support Team The Lucky Date

Rated 1 out of 5 stars

If you want to lose $600 this is site for you

Thought I found the right girl You need to buy and spend so many credits before you can exchange contact information She kept telling me how she missed me and was always thinking about me

When I got close to the amount spent so I can get her contact information, she disappear and ghosted me

August 16, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Bradford,

Thank you for sharing your feedback with us. We're sorry to hear that your experience on our platform has not met your expectations, and we would like to address your concerns.

We understand that there might have been frustration regarding the process of exchanging contact information. Our intention is to create a safe and secure environment for our members, and the process of acquiring contact details is designed to ensure both parties are comfortable and willing to move forward in their connection.

We want to clarify that while we facilitate the contact request procedure, the ultimate decision to exchange contact information lies with each member. Once another member responds to your request, you will be able to see whether the request has been approved or declined. The decision about it lies solely on that member.

We strive to provide excellent customer support and assistance to our users. Our team is committed to resolving any situations that may arise, and we're here to help you at any time. If you have further questions or require clarification, please do not hesitate to contact our support team at support@theluckydate.com.

We appreciate your feedback and hope to have the opportunity to improve your experience with us.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Rated 3 out of 5 stars

It appears to be a set up designed to…

It appears to be a set up designed to flatter you.
There’s a saying; ’if it walks like a duck and quacks like a duck, it’s probably a duck!’
I would look at it as entertainment, nothing more or less.

August 16, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Hainsley Guthrie,

Thank you for taking the time to share your perspective with us. We appreciate your feedback, and we'd like to clarify the intentions of our platform to ensure a better understanding.

While we understand that everyone approaches online dating differently, our platform is designed with the sincere intention of fostering meaningful connections and helping individuals find their potential soulmates. We've witnessed numerous success stories of couples who met through our platform and went on to build lasting relationships.

We want to assure you that our commitment is to provide a safe and authentic space for individuals seeking genuine connections. Our verification processes, including ID submissions, are in place to enhance the credibility of profiles and promote a secure environment for our users.

We respect your view of looking at it as entertainment, and we appreciate that people have various motivations for joining our platform. However, we encourage you to explore the potential for more meaningful connections that extend beyond the site.

Should you encounter any concerns or have specific experiences you'd like to discuss, please feel free to reach out to our Support Team at support@theluckydate.com. We are here to assist and address any issues you may have.

Thank you again for sharing your thoughts. We value your feedback, and we hope to continue providing a platform where individuals can discover genuine connections and meaningful relationships.

Best regards,

The Lucky Date Support Team

Rated 3 out of 5 stars

I’ve chatted with a few female contacts…

I’ve chatted with a few female contacts and they’re very appropriate. Every woman’s picture is drop dead gorgeous. Nearly all the photos are either professional or taken by the model themselves with great care. So, this makes me a bit suspicious…”The Lucky Date” (TLD) says , [they] go to great care to verify their contacts. I just find it hard to believe all of these beautiful women are looking for dates (or more) on-line. I mean they are all VERY PRETTY. So my theory: best case, TLD pays for the model pictures and then pays the models a % of the credit fees they are able to collect from the users; worst case, TLD pays for the model pictures and an AI bot solicits the user to spend credits. Again- appropriate and fun chats; too good to be true.

August 1, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Mr J,

Thank you for sharing your thoughts and concerns with us. We appreciate your honesty, and I want to assure you that we take your feedback seriously.

Our commitment to maintaining a genuine and secure platform is of utmost importance to us. I'd like to address some of the points you raised and provide additional information to address your concerns:

1. Verification Process: We employ a rigorous verification process for all members, requiring the submission of identification documents and photo IDs. This is to ensure the authenticity of profiles, and members with validated profiles are labeled accordingly. In cases where we suspect a profile, we may request an identification video for further verification.

2. Professional Photos: While some members may use professional photographers for high-quality pictures, we encourage individuality, and our diverse user base includes people of varying appearances and interests. People have different preferences, and we aim to provide a platform that caters to a wide range of personalities.

3. Concerns About AI Bots: We want to assure you that we do not engage in the use of AI bots to solicit users. Our platform is built on the principle of fostering genuine connections, and we strictly adhere to ethical practices.

4. Member Support: We are here for our users 24/7 and encourage you to reach out to our Support Team at support@theluckydate.com with any specific concerns or further clarifications. We value your feedback, and our team is dedicated to addressing any issues promptly.

We understand that skepticism may arise in online dating environments, and we appreciate your diligence in seeking transparency. We aim to create a positive and authentic experience for our users, and your input helps us in continually improving our platform.

If you have any additional concerns or questions, please do not hesitate to contact our Support Team. We are committed to your satisfaction and are here to assist you.

Best regards,

The Lucky Date Support Team

Rated 1 out of 5 stars

One the profiles was of a girl married…

One the profiles was of a girl married to a sportstar her name is jemma sims and not any government complaint about these obvious scammers is crazy they should be in jail for fraud but will message the husband to warn him his wife being used online illegally

Edit: don't bother trying to cover up you know exactly your a scam site as you run more than one and they all got fake profiles , in fact anyone with half a brain knows most dating sites have 98% fake profiles

July 21, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Mark,

Thank you for bringing this matter to our attention. We appreciate your concern regarding the authenticity of profiles on our platform.

We want to assure you that we have a strict policy against any fraudulent activity on our website. Our team diligently reviews and verifies member's identification documents to ensure the integrity of our community. However, it's essential to understand that while we take extensive measures to prevent fake profiles, some individuals may still attempt to deceive others.

Regarding the specific profile you mentioned, we be glad to investigate this matter in more details. If there is any indication of fraudulent activity or misrepresentation, appropriate action will be taken to address the issue. Please, reach us via support@theluckydate.com with all the details of the situation, so we would be able to proceed.

While we do our best to provide a safe and secure environment, it's crucial for our users to exercise caution and vigilance when interacting with others online. We encourage our members to report any suspicious behavior or profiles so that we can take prompt action.

If you have any more information about the profile you mentioned or any other concerns, please don't hesitate to reach out to our support team at support@theluckydate.com. We are committed to resolving any issues and ensuring a positive experience for all our users.

Thank you for your cooperation and for helping us maintain the integrity of our platform.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Rated 1 out of 5 stars

initial contact does not spell out that…

initial contact does not spell out that you cannot send data,book titles, to allow overlook to who I am speaking with had 1 lady did not believe my bio,thus credibilty could not be layed out..you want our money then control message, definition of fascist state pay but shut up..imagine putting styars on a boo. explain

July 15, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Jacques,

Thank you for sharing your thoughts with us. We apologize for any confusion or frustration you experienced during your time on our platform.

We understand the importance of providing clear guidelines for communication on our site. While we do have certain measures in place to ensure the safety and security of our members, we also want to promote open and genuine communication.

Regarding the issue you mentioned with one of the ladies not believing your bio, we understand how that could impact your experience. Our team carefully reviews profiles to ensure their authenticity and prevent fraudulent activity. However, misunderstandings can still occur, and we encourage our members to be respectful and understanding when engaging in conversations.

As for the option to share contact information, we do offer a way for members to do so in a secure manner. This is to protect the privacy and safety of all our users while still allowing them to connect outside of the platform.

We strive to create a positive and enjoyable environment for all our members, and your feedback is valuable to us. Please don't hesitate to reach out to our support team at support@theluckydate.com if you have any specific concerns or questions. We are here to assist you and address any issues you may have.

Thank you for giving us the opportunity to improve and provide a better experience for all our members.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Rated 2 out of 5 stars

Spent about 1K on this sight

Spent about 1K on this sight. Chatted with a loveky woman and we chatted about many things. Later would start wantung ti send photos of odd things at 1k credit per puc and would send like 10. But still had me in the hook with how we interacted in chat. Finally requested her info through sight. And she has veen offline sence. And she denide my cintact info.

July 17, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear David,

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your time on our site.

We understand that you had a positive interaction with a woman on our platform and invested a significant amount of credits in your communication. We regret to hear that she later stopped responding and denied your request for contact information.

While we strive to provide a secure and comfortable platform for our members, we cannot influence the decisions and actions of individual members. Each member has the right to decide whether or not to share their contact information. However, we encourage you to keep an open mind and continue exploring connections with other members who may be willing to share their contact details.

Our goal is to provide a safe and enjoyable environment for our members to connect and communicate. We appreciate your understanding in this matter.

Please feel free to contact our support team at support@theluckydate.com if you have any further concerns or if there's anything else we can assist you with. We are here to help.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Sincerely,
Support Team TheLuckyDate

Rated 1 out of 5 stars

Theluckyate rip offffff

Agree fully with the others, because why not make a monthly fee instead of these high prices, that's crazy.
This is the purest rip off and you can also see that the theluckydate always leaves the same comment. Can't think of anything better. Or some changes. 🤔200 credits for 1 min 🤯

July 16, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Karsten,

Thank you for sharing your feedback with us. We appreciate your perspective and understand your concerns regarding the pricing structure on our platform. We would like to provide some clarification and address your suggestions.

Currently, we offer credit packages instead of automatic monthly subscriptions. This approach allows our users to have greater control over their spending and purchase credits based on their individual needs. By offering different credit packages, we aim to provide flexibility and affordability to our users.

The credits you purchase on our platform do not expire and remain in your balance until you use them. This ensures that you have full control over your funds and can use the credits at your own pace. We understand the importance of cost-effectiveness, and we strive to offer reasonable options that cater to different communication needs.

We appreciate your feedback and suggestions, and we will take them into consideration as we continue to improve our platform and user experience. If you have any further questions or require assistance, please do not hesitate to reach out to our support team at support@theluckydate.com.

Thank you for your understanding and for being a part of our community.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

ROBOTIC SITE with Ai Technology

ROBOTIC SITE with Ai Technology! people appear with strange type of questions, many girls with the same name although living in different countries !! totally Ai technology generated f....k ! it is a fantasy. do not fall into their scam, nobody is real !!

July 14, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Niko,

Thank you for sharing your feedback with us. We would like to address these concerns and provide you with some clarification.

Firstly, we want to assure you that our platform does not utilize AI technology to generate profiles or automate conversations. We take the authenticity of our members very seriously and have stringent verification processes in place. Each member's profile is carefully reviewed, and we require verification documents to confirm their identity. Profiles with the label "Validated member" indicate that we have verified their authenticity.

We acknowledge that there may be instances where different users share the same name, even if they are from different countries. This can happen due to cultural naming conventions or personal preferences. However, we do our best to assure that there are only genuine people on our website.

We aim to create a platform that fosters genuine connections and meaningful relationships. While we strive to maintain a high level of integrity, we understand that individual experiences may vary. We encourage our users to report any suspicious behavior or concerns they may have, and our support team is dedicated to investigating and taking appropriate action.

We appreciate your feedback, and we are here to address any further inquiries or issues you may have. Please feel free to contact us at support@theluckydate.com, and we will be glad to assist you.

Thank you for sharing your experience, and we remain committed to providing a safe and enjoyable environment for our members.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

It a total scam

It a total scam. They want you to spend $600 on one person in the website to have a chance to exchange real contact info.
In response to there claim of safety. Hiding how expensive it is. Does not make it more safe. Just because you spend more does not make it better. Use common sense people.

July 9, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Mike,

Thank you for taking the time to share your feedback with us. We understand that you have concerns regarding the pricing and contact exchange process on our platform. We appreciate your perspective and would like to address your points.

First and foremost, we want to clarify that our pricing is based on several factors, including the premium services and features we provide to our members. We believe in offering a high-quality experience and ensuring the safety and authenticity of our user base. While we understand that the pricing may not align with everyone's budget, we strive to provide value for the services we offer.

We want to assure you that safety is a top priority for us. We have implemented strict measures to verify and authenticate our members, ensuring that only genuine individuals are part of our community. While we understand that the cost may not directly translate to safety, we want to emphasize that our aim is to create a secure environment for our users to connect and build meaningful relationships.

We apologize if any information about pricing was not clearly communicated, and we appreciate your feedback. We are continuously working to improve our communication and transparency with our users.

We also want to assure you that our support team is available 24/7 to address any concerns or questions you may have. If you require further clarification or assistance, please do not hesitate to reach out to our support team at support@theluckydate.com. We are here to help and ensure your experience on our platform is as positive as possible.

Thank you for sharing your thoughts with us, and we value your feedback as it helps us improve our services.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

Rated 1 out of 5 stars

As I signed onto this site hoping for a…

As I signed onto this site hoping for a relationship and after spending X amount on this site to acheive the 300000 credits for contact request in which I hoped the relationship I thought I had would progress further but I am still awaiting for contact being full filled in which they said would take 7 days and if my contact wanted it also they have until Wednesday to full fill my request and at this moment I do not think my request will be full filled as after reading other reviews the only request this site gives taking money for what they do not full fill at any point and as they advertise that they are registered in Gibralter false and they have not honoured my contact request

June 25, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Frederick,

Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you have experienced during your time on our platform.

As a premium general dating platform, our primary goal is to facilitate meaningful connections and help our members find connection. We understand that when you signed up, you had expectations for your relationship to progress further.

We strive to ensure that our members have a positive experience, and we regret any delays or difficulties you may have encountered with the contact request process. Typically, contact requests are processed within 7 days. If your request has not been fulfilled within this timeframe, we kindly request that you reach out to our support team via email at support@theluckydate.com. Our team will thoroughly investigate the issue and work towards a resolution.

We appreciate your patience and understanding. Our aim is to address your concerns and ensure that you have a satisfactory experience on our platform. We value your feedback and are committed to improving our services.

Thank you for bringing this matter to our attention, and we look forward to assisting you further.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best wishes,
The Support Team at TheLuckyDate

Rated 1 out of 5 stars

Total scam can not send your e mail…

Total scam can not send your e mail address to a potential date so you have no hope of meeting anyone money taken on false pretensions

June 23, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Ron,

We're sorry to hear that your experience on our platform has left you feeling unsatisfied.

We prioritize the privacy and security of our users. We have implemented measures to ensure that communication remains within our platform to protect our members from potential scams or unwanted contact. By keeping email addresses hidden, we aim to provide a secure environment where users can interact safely. However, there is an option to exchange contact information and if you are interested, please, reach us via support@theluckydate.com for details.

As a premium dating platform, we prioritize the safety and security of our users and have strict measures in place to prevent any fraudulent activities. We carefully verify and approve members before they can register on our website. Our verification process involves reviewing their provided documents to ensure authenticity. Profiles are not confirmed until we have verified their information, and validated members are labeled as such, indicating their authenticity.

However, if any member raises suspicions, we may take additional steps, such as requesting an identification video, to further validate their profile. These measures are in place to make it more challenging for unscrupulous individuals to create fake accounts.

We want to assure you that we are available 24/7 to assist our users with any issues they may encounter on our platform. If you require further clarification or assistance, please do not hesitate to reach out to our Support Team at support@theluckydate.com. We are here to help address any concerns you may have.

We appreciate your feedback and will continue working to provide a safe and enjoyable experience for our users.

Best regards,
The Support Team at TheLuckyDate

Rated 1 out of 5 stars

Total and utter garbage.

Total and utter garbage. Who believes this dirge?! Someone else out there thinks that this is real?! Designed as a cynical manipulation of the socially naive. Ego massaging and manipulation with "cleverly" worded responses to my introductory free message responses. To be honest I had no real intention of using their somewhat questionable and nefarious services. I noticed that one of the marketing profiles was also used on one test profile I set up on another site, a site doubtless set up by the same company. I reported the profile and it was immediately withdrawn. No reply was given to me by the site administrator.

Another guilded pile of manure to avoid. I've never spent a penny on these websites. I've never been taken in by what seems to be no more than an over the top cash sink.

June 4, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Mark,

Thank you for sharing your feedback with us, and we apologize for any dissatisfaction you have experienced while using our platform.

As a premium dating platform, we prioritize creating a safe and secure environment for our users. We have strict measures in place to prevent any form of scam activity and ensure that our members' profiles are genuine. We carefully approve and validate each member's registration, and we require verification documents to confirm their identities.

While we take extensive measures to maintain the authenticity of profiles, it's important to note that we cannot verify the place of residence of every member. However, we continuously improve our verification processes to minimize the risk of fraudulent accounts and fake profiles. We appreciate your vigilance in reporting any suspicious profiles, and we take immediate action to investigate and remove them from our platform.

We understand your concerns about the credibility of dating websites, and we strive to be transparent in our operations. Our support team is available 24/7 to address any issues or clarifications you may require. Please don't hesitate to reach out to us at support@theluckydate.com, and we will assist you promptly.

We value your feedback, as it helps us enhance our services and ensure a positive experience for our users. We are committed to maintaining the integrity of our platform and providing genuine opportunities for meaningful connections.

Thank you for your understanding, and we hope you will consider giving us another chance to provide you with a better experience.

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

I confirm that this web site is a scam.

I confirm that this web site is a scam.
I spent some time and money to get in touch with a Ukrainian woman. The person I was in touch with was just a very good manipulator to make me spend money again and again.

June 3, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Gérard,

We appreciate you taking the time to share your feedback with us, and we're sorry to hear about your negative experience on our platform.

We want to assure you that our website is dedicated to providing a legitimate and trustworthy environment for individuals seeking meaningful connections. We have strict measures in place to prevent any form of scam activity. Our team carefully verifies and approves members to ensure the authenticity of profiles and minimize the risk of manipulative behavior.

While we strive to maintain a safe space, it's important to remember that individual experiences can vary. It's possible that you may have encountered someone who didn't align with your expectations or intentions. We encourage our users to exercise caution and make informed decisions when engaging with other members.

If you believe you have been a victim of manipulative behavior or suspect any fraudulent activity, please reach out to our support team at support@theluckydate.com. We take such reports seriously and will thoroughly investigate the matter.

We value your feedback as it helps us improve our services and ensure a positive experience for all our users. If you have any further questions or concerns, please don't hesitate to contact us. We are here to assist you.

Thank you for your understanding, and we hope that you will consider giving us another opportunity to provide you with a better experience.

Best regards,
Support Team TheLuckyDate

Rated 1 out of 5 stars

This has to be the biggest joke ever

This has to be the biggest joke ever. All fake profiles. Within 5 minutes of making profile I had 30 messages from a bunch of 10s. The messages were obviously pre written to con people into spending money. If you fall for this you deserve to get robbed because you are obviously the dumbest human being on earth.

May 31, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Jamie,

Thank you for sharing your feedback with us. We appreciate your openness, and we're sorry to hear that your initial experience on our platform did not meet your expectations.

We understand your concerns about member activity and messaging patterns. While some members may use general messages to initiate contact, we want to assure you that we take fraudulent activities seriously. Our platform has strict measures in place, including a verification process, to address any violations of our policies and ensure a secure and authentic environment.

The initial influx of messages may indeed seem overwhelming, and we apologize for any confusion it may have caused. It's important to note that members join our platform for various reasons, and initial communication styles may vary. We encourage users to engage with others authentically and explore meaningful connections.

Regarding our pricing structure, we understand that it may appear costly to some users. However, it is designed to support the features and services we offer, including identity verification, security measures, and customer support. These elements contribute to creating a reliable and secure environment for our users.

We acknowledge that every user's experience is unique, and we want to ensure that your concerns are addressed appropriately. If you have specific issues or observations you'd like to discuss further, our Support Team is here to assist you. Please feel free to contact them at support@theluckydate.com.

We appreciate your feedback as it helps us enhance our platform based on user experiences. We remain committed to providing a positive and genuine space for meaningful connections.

Thank you for bringing this to our attention, and we hope to have the opportunity to improve your perception of The Lucky Date.

Best regards,

The Lucky Date Support Team

Rated 1 out of 5 stars

Just another money making scam masquerading as a dating site

im generally skeptical of these sites so never had any intention of taking it seriously enough to spend a penny on it. Before i had even finished my profile, i had models with professionally taken photographs messaging me. a quick image reverse revealed half of the image came from real life models instagram profiles. As you get a few free messages to send before payment demands for credits (£2.99 for 2000, which seems cheap but couldnt find the cost of credits per message so its hard to judge), i decided to message 4 with 4 completely different styles, 1 with one word replies, another i was incredibly rude to, another i answered honestly, and another i declared my undying love to at first site. very unsurprisingly, they all kept messaging me throughout with typical respones designed to feign interest and keep you taking, asking me to send photos (which quickly showed to be at extra cost to me if i did). i ran out of free messages in the end so left the site, i never even got to finish my profile yet had a total of 17 'women' messaging me in that time. it is clearly nothing more than a cost trap site designed to keep to talking and spending money on credits. i no doubt think there is the odd woman on there who is genuine but its not worth the cost or effort of finding out

May 29, 2023
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Robert,

Thank you for sharing your experience with us. We appreciate your feedback and apologize for any disappointment you may have encountered while using our platform.

We understand that skepticism towards dating sites is common, and we strive to provide a transparent and enjoyable experience for our users. Regarding the profiles you encountered, we have measures in place to verify the authenticity of our members. However, it is possible for some individuals to misrepresent themselves or use images from other sources. We continuously monitor and investigate reports of suspicious profiles to maintain the integrity of our platform. Please, reach us via support@theluckydate.com with the details, so we would be able to take a closer look at this matter.

We regret to hear that you felt the site was designed to trap users into spending money. We assure you that our pricing structure is intended to provide a fair and competitive value for the services we offer. The cost of credits and specific features can vary based on user preferences and engagement levels. We will take this feedback into consideration for improving the user experience.

We encourage our users to engage in meaningful conversations and connections, and we provide various communication options to facilitate genuine interactions. However, we understand that individual experiences and expectations may vary. It's important to exercise caution and use your judgment when interacting with others online.

We value your feedback and would appreciate the opportunity to further investigate the specific incidents you mentioned. Please contact our support team at support@theluckydate.com and provide us with any relevant information or evidence you have regarding the profiles that raised concerns. We will conduct a thorough investigation and take appropriate action if necessary.

We thank you for bringing these matters to our attention. We are committed to continuously improving our platform and providing a positive and trustworthy environment for our users.

We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!

Best regards,
Support Team The Lucky Date

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look