The Luxe Nomad Reviews 

Highly efficient and helpful with responses to email enquiries regarding future visits. Gracie went above and beyond with her willingness to assist and advise. Thank you.

Just want to express my appreciation to Ms Jessica Batubara for her excellent handling of my reservation at Maples Niseko. Prompt, courteous, understanding she went the extra mile with her service. I cannot speak more highly of her. Thank you Jesicca.

This was my second time staying at the Niseko Kyo and it was absolutely brilliant. Diane was incredibly helpful making sure all bookings and rentals had been arranged - from ski lessons to restaurants and suggesting activities for my kids. Skiing holidays are wonderful and fun for families but a lot of organising goes into them, Diane made that experience pain free!

Joda has been absolutely fantastic in supporting all of our groups planning, reservations and answering all our questions very quickly and thoroughly. Couldn't be happier with her responsiveness and overall support.

The reservation, K. Sirapon, is very helpful and listens to what customer needs and try to accommodate our requests.

Win

I made enquires for the Vale and received a call from Johanah and she not only understood what I wanted but was about to quickly reply by email with all the relevant information needed for our booking. plus she added a great discount

We booked a 1 bedroom villa at Umalas Creek Bali Indonesia. We had a wonderful stay at the villa. The villa was very clean and well maintained, with a complete set of kitchen utensils, full fridge and you can cook meals, a spotless bathroom with full amenities provided. Communication was mainly through WhatsApp, and the staff were very proactive, responsive, and helpful whenever we needed anything. All staff were polite and always greeted us with a smile, which made us feel very welcome. Thank you Ms. Chintya for a smooth communication regarding a vegan cake order for the birthday. Thank you for all the staff for the lovely birthday surprise greeting, it was a thoughtful touch that made our stay even more special. The facilities were excellent, including the sauna, jacuzzi, and common pool. We especially loved the private pool inside the one-bedroom villa, which added extra privacy and comfort. Highly recommended!

Phenomenal communication and front desk service helping with questions and setting up services ahead of arriving.

Vincent with the Luxe Nomad concierge team was INCREDIBLY helpful with our pre-stay bookings - supporting transportation coordination, all ski related needs (lift passes/gear/lessons/guides), and supporting restaurant recommendation & outreach. The self service booking platform is easy to use, and when we had an "off platform" need (ex: reaching out to restaurants that didn't have online booking, reserving karaoke session) he was able to conduct direct direct outreach on our behalf. Awesome experience!

Gizelle Rondero is very kind and attentive.
The communication is also very efficiently.

We are super blessed to have Diane Garrol as our Luxe Experience Executive for the past two years! From the very beginning, Diane has consistently shown dedication, warmth, and kindness in all our interactions. She makes the entire booking and arrangement process seamless, which allows me to travel to my usual apartment in Niseko with complete peace of mind.

Thank you so much Diane, for your excellent service and for always going above and beyond! :)

We contacted the hotel in advance regarding the breakfast options and An Nguyen quickly responded to our inquiry and gave us a very clear answer in a friendly and polite manner. We are excited to stay at the Vale Rusutsu for our upcoming Spring ski trip in March!

From booking and my 1000 questions answered by Lyndy to the departure on our final day, the team went out of it's way to make sure we had a great time! Everyone at the Vale and at the Rusutsu were friendly and nice and genuinely helpful.

Gizelle was so helpful and made our booking experience seamless and great. We booked transfers, lift passes and ski gear through her and she also offered extra services and recommendations

I received prompt and helpful support from Gladys first in booking my accommodation, then with Jan who facilitated the pre-trip concierge services. I appreciated having a single point of contact for all queries from ski lift passes to information about other activities, restaurant booking information, taxi and shuttle information, availability of pajamas in the accommodation and more. Was also a nice touch to receive bedroom slippers and welcome snacks.

Jessy Ong has been so helpful with everything we needed. She responds to our questions very quickly and thinks of everything!

Lyndy Cu was outstanding in helping organize a complicated ski trip for my family of six traveling in from the US.

Very helpful and quick to respond with a variety of options.

Jessy Ong went beyond to help me. Thank you so much!

Thank you Jessica Batubara and Gladys Morana for fabulously efficient, friendly, clear and helpful assistance with last minute and somewhat complex arrangements for our forthcoming stay in Furano. Hugely impressed and grateful.