The Luxè Week Reviews 229

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, attentiveness, and ability to create a safe and enjoyable environment. Many people found the holidays to be well-organized, with a perfect blend of adventure, partying, and sightseeing, leading to unforgettable experiences and new friendships. However, some people were dissatisfied with specific aspects, noting issues with being unable to shower or prepare for events due to scheduling problems. There were also instances where guests felt challenged by staff regarding their group affiliation, and concerns about a family being booked next to a rowdy villa without proper notification. Additionally, some reviewers felt misled about the all-inclusive nature of the trips regarding meals and drinks, and one person reported feeling disrespected when attempting to address issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts for their... See more

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the well-organized and unforgettable... See more

Service

Consumers find the service to be positive. Many reviewers highlight the coordinators' efforts, noting how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Considering this is my first travel group and first solo woman travel out of the country, i felt SAFE overall and had an amazing time with luxe week in Bali. Andy, my host, tremendous person and goes... See more

Rated 5 out of 5 stars

I had an amazing experience. My host was Christal, and I would choose her again for my next Luxe adventure. The villa was amazing, my villa mates were matched perfectly and everything was a blast. The... See more

Rated 5 out of 5 stars

The activities were a good mix of adventure and partying! Hosts were excellent and gave a great recommendations for food and places to check out. Had so much fun and didn’t want to go home. Would defi... See more

Rated 5 out of 5 stars

What a blast! I'd highly recommend this experience to anyone interested. The people you meet are just incredible. The coordinators really went all out on this given the amount of logistics and effort... See more


Company details

  1. Travel Agency
  2. Event Management Company
  3. Event Planner

Written by the company

Join TLW for the luxury holiday experience of a lifetime! We get it, planning a trip is not for everyone. All the time spent reviewing travel blogs, trying to find the best area to stay in, figuring out what trips to do... it's all very time-consuming. Luckily for you that's where we come in! We try and test everything on your behalf ensuring that the experiences we provide really go above and beyond, making your week with us unforgettable!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This Is Living

I Went To the Luxe Week Bali with my young adult daughter… because “Who does she think she is going across the world by herself (Although accompanied by her boyfriend)!?” So I was like “No! I have to go with you!” Understand this… I had the time of my life… That Chaperone vest came off and we had an amazing time together. The way The Luxe Week curated the itinerary for this vacation/holiday was well planned and fun to the very end! So much so that my sisters & I are going as a group next time, I couldn’t tell them enough how amazing my experience was…they just have to see for themselves!!! If you’re thinking about attending The Luxe Week, get it out of your mind & into your plans because you get what you pay for plus some & the only regret you’ll have is not going!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

I had the most amazing trip of my life…

I had the most amazing trip of my life with Luxeweek nothing will ever compare. Everything is so perfectly planned and thought out.

I have done yachtweek before and luxeweek was ONE MILLION times better it doesn’t even compare. You get so so so much more for the money that you are spending every single penny was worth it.

Our host Christal was AMAZING, anything that we wanted or needed she helped coordinate for us. Honestly all of the hosts were amazing, their energy made the trip that much better. I LOVE THEM! Everyone that we came into contact with that was a part of organizing luxeweek was phenomenal.

The excursions we went on were so fun, the clubs we went to were amazing. They truly thought of everything. The ATVing in bali was the best experience ever, I have never gone on a course that was so fun!!

The food was bomb, the people were bomb, and I genuinely don’t know how I plan on traveling without booking something through luxeweek. It’s so nice going on vacation and everything is taken care of for you!!

The staff that cleaned our villas and made our breakfast were so sweet and so kind! You need your laundry done… they will take care of it too. You’ll come back from your excursion and everything is folded and perfect just waiting for you to get back to the villa.

I’m a flight attendant so I travel a lot, I didn’t really think anything could shock me in regards to travel…. But this did. I cannot emphasize enough this was the best experience. If you’re thinking about doing it. DO IT.

I can’t wait to experience another destination with this group, I will 100 percent be booking again. Bali 2024 was one for the books.

August 16, 2024
Unprompted review
Rated 4 out of 5 stars

7 out of 10 ….Here’s why

This was a lovely trip , I paid for a premium villa and it was lovely . However there are some things that can be improved .
- when you leave , they pair you with another villa to leave with . If they are not on time . YOU DONT LEAVE .
- when you go to atlas haram (the rice fields ) then on to white water rafting . Please book the swing before hand , it says sold out online but you can book when you are there but your gonna want to bee line to the line for the swing because it is a WAIT .
- breakfast was awful most days.
It was never enough and often not that good .
-the car rides are LONG , please bring snacks
- my group didn’t receive pictures on quad biking but I didn’t receive the notification that we had to pay for it
- if you are a smaller villa connected to a bigger villa you will NOT get a grand breakfast every morning , we just got plates brought over because it was only 3 of us VS 5
-the water shower is never hot , and the water pressure isn’t the best .
These are the highlights

-The premium villas are gorgeous , the staff is EXCEPTIONAL. WOW.
-The activities are fun
-They provide motion sickness pills on the boat (it’s chewable and gross so please
Drink water after )
-They treat you to drinks at FINNS and SAVAYA
- the hosts are extremely nice
-make friends with your driver ( they are your BEST FRIEND )

Overall I look forward to luxe week once more . Savaya was the highlight just WOW.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

I have made two different trips with…

I have made two different trips with Luxe week and it just keeps getting better every time. Already planning on adding Dubai after Tulum and Bali this year. Two best weeks of my life. 💯 recommend everybody not being scared the full service treatment is absolutely insane. Private chefs, chauffeurs, food drinks, private events, VIP treatment is awesome. Everything is just top-of-the-line and most importantly the staff is hands-down the greatest. Plus so many new friendships made i a short time so a bunch of us are continuing to plan trips together in the future. Top of the line experience …I cant say enough. Thank you Jake for convincing me it wasn’t a scam lol 😂 best decision ever! See you in April my man.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Summer Getaway

I really enjoyed my time at Bali. Starting with the excursions, to the vibes of the night, and new adventures with new friends. And Luxè week made it right. I am grateful that my host Andy, along with many other hosts, made this trip perfect by accommodating and taking care of us. But from the bottom of my heart, I am grateful for the new friends and connections that I’ve made on the trip. Cheers to Luxè Week, and thank you! looking forward for another round of Luxè Week Bali next time!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

I had the best vacation of my life!!

I had the best vacation of my life!!!

Excursions, food, experiences, memories even my housemates couldn’t have been better!

I had the sweetest host Lois!!! She’s amazing & can plan a party! our Driver Yogi was perfect! They even brought out a cake for the birthday people in our group! It’s the little details!!

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with The Luxe Week Bali…

My experience with The Luxe Week Bali was nothing short from amazing. The people, the energy and the time I spent with them was absolutely incredible. My host Lois was the best and so great at communicating with us from the first day to the last I had an amazing time! Thank you so much The Luxe Week I will be back to Bali for sure

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I feel they did an excellent job…

I feel they did an excellent job setting up a very well thought out schedule for everyone to enjoy themselves in a variety of ways. Ensured everyone was having a good time throughout the week. I would highly recommend this company and would absolutely go through them again.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Literally had the best week of my life

Literally had the best week of my life. Bali is incredibly, villa was amazing, weather was perfect, host was great, loved all the excursions. Best memories made. Thank you Luxe Week, I can't wait to book another trip for next year!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Really impressed with the work of the Luxe Week team. I traveled with my friends, and we had the best experience of our lives—so organized, kind people, no regrets.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company. Highly recommended

Excellent company. They are super organized. I went with a group of 10 friends. We had an amazing time. Our villa was beautiful and the service too. The venues, transport, company and guides were amazing. Couldnt ask for a better holiday.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for Solo Travelers!

I am a young female traveler and was looking for something fun and exciting to do, and I had never done a completely solo trip before. My friends weren’t down to travel but I wanted to go see Bali and all of its beauty. Seeing the reels of this trip on instagram, i was skeptical at first i can’t lie. After doing a lot of investigation, looking at everyone’s instagram stories, and getting a call from Luxe Week themselves confirming details, I decided to book my flight and go! Even though I went solo, when i got there everyone had the absolute best vibes since day 1 and I never truly felt solo a second on this trip as everyone is super friendly and welcoming. If you are thinking about it, do it! you won’t regret it. If you are big on nightlife, this is great. My camera roll now looks exactly like the fotos and videos on the luxe week instagram haha! One thing I wish I had done was book my flight back home a few days after the trip was over, as lots of people stay a few extra days to do things one might’ve not had time for during the trip, like go shopping, going to temples, and just simply walking around and exploring.

August 9, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT DO IT

DO NOT DO IT! Everything they advertise is a bait and switch. The lodging, food, transportation, and excursions are all laughable! They solicit 5-star luxury accommodations, but it is 3-star at best. The food had hair in it and tasted subpar. The private pool had dead geckos and frogs. The bed had ants. The shower water was ice cold every day. The travel host was an HS mean girl who cliqued up with friends only and brought the only freeloading male on an all-girls trip. Just disgusting!

July 25, 2024
Unprompted review
The Luxè Week logo

Reply from The Luxè Week

Hello,

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations.

We understand that you joined a private ‘Hosted Trip’, which are facilitated by external partners, rather than one of our public weeks. We collaborate closely with Hosts/Partners to ensure they accurately promote and deliver the experience as advertised. After reviewing the details with the Host, we can confirm that the trip's inclusions and descriptions were clearly communicated and aligned with what was advertised. If you believe the host advertised something different please let us know so we can escalate the situation directly with the Host.

While we strive to foster a positive environment, we want to make it clear that the Hosts on our ‘Hosted Trips’ do not work for us. We recognize that group dynamics can sometimes impact the overall experience, and it’s unfortunate that you didn’t gel with the Host.

Regarding the accommodations, Bali's tropical setting naturally includes wildlife like geckos and frogs. Although we cannot control this, we maintain high cleanliness and comfort standards, typically receiving positive feedback. Nonetheless, we take your concerns seriously and shall conduct an internal investigation into what occurred, to ensure our accommodations continue to meet these high standards.

Thank you again for your feedback. It is invaluable as we continue to strive for the best possible experience for all our guests!

Rated 5 out of 5 stars

I am so grateful I joined Luxe Week Bali

I'm am so grateful that I had the opportunity to join Luxe Week Bali of summer 2024. I went with no expectations and by the second day I said it was worth flying all this way to be part of one of the most epic and memorable trips of done in my life... With like-minded friends I made, the staff was extremely nice and helpful and all the activities we did every day was so well organized. If you're a solo traveler or you've never traveled solo I highly recommend Luxe Week with your friends or solo for your next trip. I will definitely join Luxe Week on another trip to Tulum or Mykonos. Me and everyone had the most amazing experience and made lifetime friends.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Enjoy the week, it goes by quickly

I didn't fully know what to expect when I went on this trip with Luxe Week, but I came away pleasantly surprised. We had people of all ages in our group and we all enjoyed a great time together. The trip is definitely more for people in their 20s due to the constant things to do and party centric vibe of the trip. When I saw the adds for this trip I thought, this is something I want to do while I am young. Now that I have done it, I am so glad I did it and I want to do more trips like it.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

I loved the experience

I loved the itinerary, my host was attentive and communicated very well! I also appreciated my group, chef and drivers that they coordinated me with. I would suggest more cultural activities such as temples, local/native experiences (which I found and researched on my own ) etc. In all, the entire luxe week personnel were respectful, kind, and trust worthy, especially Danni and Jake!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing week

I really had a fun time during the experience. It was really amazing and I definitely wouldn’t have been able to do something like that had not been for Luxe week. I met so many amazing people and saw so many beautiful places. My favorite place was Nusa Lembongan.

July 19, 2024
Unprompted review

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