The Luxury Bath Company Reviews 

159
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I ordered a large 'Turner' shower tray that arrived on time but it was crooked and uneven and could not be fitted which delayed the build of our bathroom somewhat. They did replace it but the logisti... See more

Rated 5 out of 5 stars

The shower tray was installed on a contiboard floor and is as solid as a rock. Quite heavy at 67.5 kilos we used suction pumps to move the tray upstairs and again to put it in place (recommended) maki... See more

Rated 5 out of 5 stars

Had a cowboy builder unbeknownst to me fitted a rubbish shower tray and didn't level properly. Only two trays on line matched dimensions, didn't really want to order on line without seeing. Took a gam... See more

Rated 5 out of 5 stars

I looked everywhere for a suitable bath tray to fit my recently fitted free standing bath and could not find one suitable. I was about to give up and by chance I came across the Bailey bath t... See more

Company details

  1. Bathroom Supply Store

Written by the company

Connoisseurs in The Art of Bathing ® The Luxury Bath Company’s mission is to reinvent the luxury bathing concept: delivering impeccably designed, high-end bathroom furniture at affordable prices. Our collections are timelessly styled to create aesthetic and functional perfection so you can enjoy the pleasure and tranquillity of bathing. Whether you crave geometric splendour or a spiritual sanctuary, we welcome you to our inspirational world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.3

All reviews

(159)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful shower trays…

This company have been an absolutely pleasure to deal with. So very helpful and willing to go the extra mile. I love my two shower trays, they feel luxurious to stand on and very pleasing to look at. Thank you!

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service! Sadly unable to keep the shower tray as we needed a larger one, but the return request, refund and collection was handled very smoothly. Would not hesitate to buy from The Luxury Bath Company again and would certainly recommend.

September 29, 2021
Rated 5 out of 5 stars

Excellent product

I ordered a Bainbridge Stone Counter Top Basin 380 - Matt White, from The Luxury bath company. It arrived on time as promised and is as good as it looked on their website.

August 18, 2021
Rated 5 out of 5 stars

Excellent product & super service

Excellent product & super service. Kept my purchase in storage until I was able to take it. Always picked up the phone with great answers to my questions and super knowledge and help with what I needed. Highly recommended

July 28, 2021
Rated 5 out of 5 stars

Overall excellent.

Excellent communication, quick delivery with a very helpful delivery driver, spot on quality. Very happy with overall buying process. Well done the luxury bath company.

July 15, 2021
Rated 5 out of 5 stars

Super fast delivery and great products

Ordered a sink and taps for my new bathroom after being let down by other companies. The ordered arrived 24 hours later, amazing service! The stone sink is beautiful a really nice feature and the black taps match perfect and look good quality. Will definitely order from The luxury bathroom company again

June 15, 2021
Unprompted review

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