TheLuxuryShutterCompany Reviews 

45
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I'm very happy with this company. From the first contacted their were very professional and correct . By booking the date and bringing samples. Happy with the price we agreed. Quality was very go... See more

Rated 5 out of 5 stars

From the outset, I knew I was getting value for money with this company. Brett is not only an excellent salesman but honest too. Nathan who fitted the blinds was respectful within our home ( even took... See more

Rated 5 out of 5 stars

This was our second time using the luxury shutter company and we have been impressed again from start to finish. The shutters are of good quality and the team are very knowledgeable. Nathan arrived to... See more

Company replied

Rated 5 out of 5 stars

Excellent quality product, fitted without any hassles, good communication and most importantly honest! Didn’t make promises they couldn’t keep in order to get the job. Gave a realistic lead time. R... See more

Company details

  1. Blinds Shop

Written by the company

TheLuxuryShutterCompany will help you fit quality shutters at an impressive price. Our team of shutter experts are here to help you along the journey, with a range of different options and materials there is no better reason than to use us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good value for money

From the outset, I knew I was getting value for money with this company. Brett is not only an excellent salesman but honest too. Nathan who fitted the blinds was respectful within our home ( even took his shoes off without being asked). The end product has made my front lounge look amazing thanks to The Luxury Shutters Company. I will definitely be paying them to install my upstairs shutters.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

motorised roller blinds

I have had my motorised roller blinds for a few years now and I have to say they are as good as the day they were installed:)
Brett has a great knowledge of his products and installation was delivered in a timely manor and with professionalism.
I have no doubt in recommending Brett and his great team:) well done, keep up the great work Brett :)

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

WE ARE IN LOVE!

WE ARE IN LOVE!
These shutters make such a difference in our home, completely changing the way it looks for the best. Very clean, fresh and stylish - so happy we went ahead. The team have been amazing from enquiry to consultation, and communications throughout and to the day of the fitting. Want to say a big thank you to the team, especially Brett, Maisie and Nathan. Really happy with the end result and that we picked you for our Shutters.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

What a difference!

I am really pleased with my shutters. Nathan was very friendly and professional. They were installed really quickly and everything was left clean.They make such a difference, brightening the rooms. I would definitely recommend.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Shutter install

From start to finish the whole process was a breeze, communication was fantastic throughout the whole process, with regular updates on the progress of my order.
It was a little wait but it was so worth it in the end, and the quality of these shutters compared to some other companies is second to none.
The installation of them was perfect, and everything tidied and all rubbish removed once the job was completed.

I Will not hesitate to use this company for any other blind/shutter needs in the future.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

4.5* (with a tiny bit of room for improvement)

The initial appointment with Brett was fantastic, he was very informative and also brought samples with him for us to take a look at (unlike some other local companies). We really liked the animated visuals shared it helped us to understand how the shutters would open/close. This service was 5*.

The communication post ordering could be improved a tiny bit. We had to chase Brett for an update on delivery timings and also requested a copy of our invoice to be sent to us for the deposit (this never came but appreciate things can get lost in the ether). Some would call this pedantic but we thought the comms post ordering could have been abit better.

Nathan's fitting was 10/10. I was shocked at how quickly he installed the shutters and he was very courteous. Nathan cleaned up everything, took all the rubbish away and did a fantastic job. The finish is great!

All in all we absolutely would recommend this company to friends and family and would use them again for future projects.

We are chuffed with the shutters and its really changed the look of the house. Thanks so much!

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend this Company

We had three quotes from different companies, and we chose The Luxury Shutter Company because their prices were very competitive and because Brett, who quoted, was very professional, friendly and explained everything in detail. There was absolutely no pressure to order, and when I considered other blind options, Brett was more than happy to re-attend and provide a different quote. I really liked his attitude, unlike the attitude of another company who quoted.
The quote for the shutters came with a 3D diagram, showing how they would open/close and look etc.. for each window. Even that was highly professional, unlike the two other quotes I received.
From the point of ordering we were provided with regular updates and when we had to push back the fitting, they were more than happy to accommodate us.
The service received from the outset to the fitting was outstanding.
I hasten to add that our house is officially wonky so Brett and Nathan (it might be Nathaniel???) worked miracles to fit the blinds. Needless to say we are over the moon with our fabulous shutters.
We cannot recommend this company highly enough.
Thank you to all of you.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Venetian Blinds

It goes unnoticed that this is a highly recommended company. Cannot fault the service we received, the quality of the blinds is exactly what we were looking for and we will continue to support this growing, family-run business.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

Same delivery and fixed date

Same delivery and fixed date . Great Job Nathan, clean and well done job . 5 stars ⭐️

February 5, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Thank you so much Lanre for this review! I'm glad that you picked us out of all the companies you had to quote, it was a pleasure dealing with you. Thanks Brett

Rated 5 out of 5 stars

3rd time of using this fab company

3rd time of using this fab company! Once for blinds for bifold doors and twice for shutters. Great choice of products and quality. Communication and customer service has been excellent, a great team! Highly recommended.

January 26, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Thank you so much Claire for this review! I'm glad that you have used us & recommended us. It was a pleasure dealing with you. Thanks Brett

Rated 5 out of 5 stars

Amazing

I had shutters fitted in my whole house and I could not be more pleased with the service provided. From start to finish it has been such an easy journey and the whole team made sure to make this experience positive.
Everyone were professional and friendly and nothing was ever a bother. They kept me up date from day 1 of me placing the order. The prices are very competitive and much less than the big well known companies. The quality is superb.
Nathaniel has done the installation for me and he clearly is a master of his profession. Highly recommend.

January 25, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Thank you so much Amelia for this review! I’m so happy that you are pleased with our service and quality of product. Thanks Brett

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. service was amazing. Overall experience 100% would definitely recommend and would definitely buy again

January 18, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Thank you so much Katie for the amazing review. Thanks Brett

Rated 5 out of 5 stars

Absolutely beautiful blinds with 5 Star Customer Service

The service we received from Maisie and Brett was absolutely brilliant, from start to finish! They met us in our home and did the survey, we received the quote and placed the order the same day, and they just finished fitting the blinds earlier today. The blinds look quite incredible and we are so thrilled - our new home looks really beautiful, thanks in part to them both. The whole process was so easy and pain-free - I wouldn’t hesitate to recommend The Luxury Shutter Company to anybody - you’ll receive a first class service (with bells on!!) Thank you Maisie & Brett

January 12, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Thank you so much Laura for this review! It was our pleasure to fit your new blinds in your fabulous home. We hope you enjoy living in your new town! Thanks Brett

Rated 5 out of 5 stars

Super service

Super service. From start to finish.

January 10, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Hello Jon.

Thank you so much for your amazing review!

I am so glad that you are happy with our service.

Thanks
Brett

Rated 5 out of 5 stars

Had Brett out again to measure for the…

Had Brett out again to measure for the back of the house after completing the front awhile back. Nathan came and installed the shutters for us the other week and they look incredible. Very happy with the overall service. 100% recommend this company.

January 2, 2024
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Hello Michaela,

Thank you so much for the great review!

I'm so please that you love your new shutters, its been an absolute pleasure.

Thanks
Brett

Rated 5 out of 5 stars

Fantastic service

We used The Luxury Shutter Company for blinds and shutters to complete our furnishings to our bungalow which look amazing.
Brett was very polite, knowledgeable and quoted a competitive price. We were so happy with the fitting and professional attitude of Brett and Nathan.
We would highly recommend this company.
Thanks guys

November 6, 2023
Unprompted review
TheLuxuryShutterCompany logo

Reply from TheLuxuryShutterCompany

Hello Mich,

Thank you so much for the great review!

I'm so please that you love your new Shutters & Blinds, its been an absolute pleasure.

Thanks
Brett

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