Quick to dispatch and reliable (on my second order with The Machine Shop now). Just getting into this hobby now - I would recommend a bit more detail regarding the contents of certain models a... See more
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Company details
Written by the company
We provide resources for engineers, students, makers and everyone who wants to make something.
Contact info
United Kingdom
- themachineshop.uk
Replied to 50% of negative reviews
Typically replies within 24 hours
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They never dispatched the item
Nothing was ever received. Royal Mail 48 status still says waiting for item
Then the unkindest cut of all, asking me to review the “service”
They billed for the item.
Received the money.
That’s it!!

Reply from The Machine Shop
Unpaid postage label
Hi, I paid for a small item with 48 hour delivery.
I recovered a message a week later, saying the item hasn’t had postage paid.
Not happy, this was a Christmas gift that will now not be here in time.
Quick to dispatch and reliable (on my…
Quick to dispatch and reliable (on my second order with The Machine Shop now).
Just getting into this hobby now - I would recommend a bit more detail regarding the contents of certain models as the manufacturers tend to have a range of variations and also as an amateur just dipping into LoRa devices - knowing what each item comes with or doesn’t would be really helpful.
That said, I did really appreciate the given recommendation for an upgrade to the existing aerial that by default comes with the Lilygo T- Deck Plus.
Keep up the good work. 👍
Nice bit of kit.
Mesh device came well packaged and looks really good. Setting it up is quite complicated and the instructions are not that helpful.
Good communication and prices
Good communication and prices. Quick delivery. Will use again.
Ordered another rak wisblock starter…
Ordered another rak wisblock starter kit for playing around with meshcore - great price fast delivery, would recommend to others
Great Service
Good price. Order handled quickly. Delivered on time. Will definitely use them again.
Really pleased
Really pleased. Ordered late Friday after and delivered Monday morning with good price too 👍
Competitive price & delivery cost, slightly late dispatch
All good, but I waited for the dispatch long enough to poke them. It arrived quickly afterwards.
Competitive price and delivery cost, that's definitely a positive.
Delivery was on time
Delivery was on time. I haven't tested the Pi2W yet but it powers on ok.
Really good knowledgeable staff
Attention to customers' needs
Good items in stock. Clear communications. Careful attention to detail. item well packed
Excellent service
Prompt delivery, excellent service to resolve a minor problem with a kit that was not their fault, Will definitely buy again .
Great selection of project components.
TheMachineShop has a great selection of robot/project components, at good prices. I will buy from here again.
Communications were great
Super fast delivery and really helpful…
Super fast delivery and really helpful flashing service meant that the device was ready to go on arrival. Great Work 👍🏻
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