The Mag Shack Reviews 57

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product quality, finding items to be exactly as described and well-packaged. Many appreciate the reasonable pricing and the swift delivery service, often noting that orders are processed and shipped quickly. The ordering process is generally described as easy and straightforward, and the customer service receives high praise for its helpfulness and efficiency. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with order updates not appearing in their email or experiencing longer than expected shipping times. There were also instances where customers received damaged or incorrect items, and some expressed frustration with the resolution process, particularly regarding return shipping costs or perceived lack of responsiveness from customer service.

What people talk about most

Product

Reviewers express satisfaction with the product offerings, frequently highlighting the wide selection of... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight that products are... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the swift and... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering, quick shipping,... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as great,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Items are packed fairly well and so far I have not got anything that I did not order ir anything defective. I have purchased the two pack of Ruger LCP magazines, two ets mags 40 (rounds), One 10 roun... See more

Rated 4 out of 5 stars

3rd time buying from you, I just wish you have what I need. I check a lot but I have to leave my email and wait for an answer

Company replied

Rated 5 out of 5 stars

I ordered a few items and realized several hours after the confirmation came that the delivery address was wrong. I had inadvertently put in the wrong information. I emailed The MagShack after hours a... See more

Company replied

Rated 5 out of 5 stars

They had some magazines which I thought had gone extinct and at reasonable prices. Also, the shipping charge was appropriate for the amount of items and distance. Some places use shipping as an excuse... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

At The Mag Shack, we don’t just sell magazines, ammo, and accessories - we keep you locked, loaded, and ready for whatever life throws at you. Founded in 2016 out of a passion for firearms and a commitment to providing the best products on the market, The Mag Shack began with one goal: to offer gun enthusiasts an affordable, reliable, and trustworthy source for high-quality magazines and accessories. Based in Tallahassee, Florida, we aim to provide as many American job opportunities as possible and remain 100% founder-owned. Since our inception, we’ve grown from a small, limited-product operation to a national leader in gun magazines, ammunition, and firearm accessories.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great service

Great service. State restrictions were easily addressed so my order went through without any problems. Products were also as advertised. I will definitely come back for more.

March 2, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

We appreciate the kind words. We’re always here to help if you need anything!

Rated 5 out of 5 stars

The Mag Shack is the best place to buy…

The Mag Shack is the best place to buy all your Mags and accessories for the best prices and fast shipping.

April 1, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Awesome Company

I really like the company because the prices are outstanding. Before you know it your product is at your door. The employees are very friendly and professional

March 27, 2026
Unprompted review
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Reply from The Mag Shack

Appreciate the review and your business! We’re glad you had a smooth experience. If you ever need anything, just give us a shout!

Rated 5 out of 5 stars

Excellent products

Excellent products, price, customer service and fast shipping. Repeat customer. Highly recommended!!!

March 20, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

In stock selection

In stock selection. Easy ordering. Fast delivery! What more could you ask for?

March 10, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

We appreciate the kind words. We’re always here to help if you need anything!

Rated 1 out of 5 stars

Slow to receive order

My order wasn't dropped of to USPS until 5 days after I placed the order. The order was all in stock items.

March 20, 2026
Unprompted review
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Reply from The Mag Shack

We're sorry you had a bad experience. Our records indicate that your order was placed on 3/24, and it was shipped and received by USPS later that same day. It's possible that USPS didn't update the tracking page for several days, even though it was moving through the network. We apologize for the confusion, please reach out if there's anything more we can do.

Rated 5 out of 5 stars

Easy to find products

Easy to find products
Fast check out and shipping

March 10, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

mag shacks good selection

mag shack always has a good selection of mags, there priced reasonably, and shipping is god. i check the mag shack anytime i am needing anything. i have done a number of transactions with them and plan to continue the same

March 2, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 1 out of 5 stars

This business is dishonest!

This business is dishonest and not to be trusted! I bought a couple of mags and the smaller one was crushed in shipping apparently and didn't function. Couldn't load a round! They wouldn't send me a new one to make it right. I don't know where the review came from it wasn't me. All I wanted was a working mag for my Glock and they would do nothing.

March 12, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Hi there, in addition to accepting most major credit cards, we partner with Sezzle, which offers "Buy Now, Pay Later" payment options. We apologize for the confusion.

Update: We see you've edited your review, we are sorry to hear that one of the items was damaged in transit. Please email info@themagshack.com and we will be happy to resolve this issue.

Rated 5 out of 5 stars

My go to for mags for sure

My go to for mags for sure! Order arrived quickly, exactly as shown! I upgraded my carry with authentic Canik 21 round mags, now carry 64 rounds of 9mm hate in my shoulder rig. Next, the Colt 1911s....

February 10, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Very happy customer!!

I have bought 4 different mags for 3 different firearms. They have all performed great with no issues. Everything was 5 star!!

February 25, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

We appreciate the kind words. We’re always here to help if you need anything!

Rated 5 out of 5 stars

Great product

Great product ! Fast shipping!

February 28, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

They offer OEM products

They offer OEM products. Reasonably priced. Shipped fast.2/14/2026

February 13, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Magazine was brand new OEM out of the…

Magazine was brand new OEM out of the box. Worked flawlessly when used. Bought from the MagShack at a better price than anyone else and delivered to me at a reasonable time. I am very pleased with my purchase. Will definitely keep buying from them.

January 23, 2026
Unprompted review
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Reply from The Mag Shack

Thanks for the review, we take pride in providing gear you can count on, especially OEM parts!

Rated 5 out of 5 stars

It was hassle free

It was hassle free, and extremely easy to return. Will definitely feel comfortable doing business with them in the future. I’d like to thank them for how easy they made the experience

February 4, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

We appreciate the kind words. We’re always here to help if you need anything!

Rated 5 out of 5 stars

Was easy to order price was good

Was easy to order price was good and shipping was reasonable and quick

February 5, 2026
Unprompted review
The Mag Shack logo

Reply from The Mag Shack

Thank you for the review! We appreciate your business and look forward to serving you again

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