The March Hare Bakery Reviews 87

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought some Christmas macarons for a friend (who said they were incredible) as a tester for other Christmas presents. However when I went back to the website they were sold out. When is the bakery com... See more

Rated 5 out of 5 stars

WOW, WOW, WOW! My friend showed me by video how her "Winter Warmers" gift arrived (I'm in New Zealand) and to say I'm impressed is an understatement! The attention to presentation and packaging is out... See more

Company replied

Rated 5 out of 5 stars

I was thrilled at receiving them so soon after ordering. They were packed so well and in a lovely box with decorative tissue paper. All I damaged. They were a gift for my partner who loves macaroons T... See more

Company replied

Rated 5 out of 5 stars

I have ordered three times now from The March Hare Bakery and each time has been a delight! Their macarons are delicious, with flavours ranging from your everyday macaron flavours to more unique fla... See more

Company details

  1. Bakery

Written by the company

At The March Hare Bakery, we believe that the most delicious treats come from the heart, and good food is all about quality, creativity, and fun. As a small family run business, we pour our passion and expertise into every macaron, artisan chocolate and sweet treat we create. We have something to satisfy everyone's taste buds.Using only the freshest and highest quality ingredients, we pride ourselves on creating macarons & sweet treats that are not only visually stunning but also bursting with flavour. From classics like chocolate and vanilla, to more unique flavours & flavour combinations like elderflower & champagne, matcha and unicorn ice cream, each and every bite is sure to leave you craving more. We are proud to have been awarded a Great Taste Award for our Marmite & Burnt Toast and our Apple & Fennel Macarons, which showcases our dedication to creating innovative and bold flavours. We are always experimenting with new flavours and techniques to bring you the most innovative and exciting treats. Our flavours are inspired by our travels, our heritage, and the seasons. We have fun with our creations, and we believe that you can taste that joy in every bite. We take pride in using only the highest quality ingredients, and we make everything by hand in small batches to ensure that every macaron is perfect. Our passion for baking shines through in every aspect of what we do, and we are committed to providing you with the best possible experience. We don't just stop at delicious macarons, artisan chocolates & sweet treats. At The March Hare Bakery, we believe in providing exceptional customer service and making sure that each and every customer feels valued and appreciated. We know that our success is only possible because of you, and we are truly grateful for your support. We believe that life is too short to settle for ordinary sweet treats. That's why we strive to create unique and fun flavours that challenge your taste buds and make your day a little brighter. So whether you're treating yourself or surprising a loved one with a sweet indulgence, we invite you to experience the magic of The March Hare Bakery. Our passion for baking is evident in every bite, and we can't wait to share our creations with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

Please come back!

Bought some Christmas macarons for a friend (who said they were incredible) as a tester for other Christmas presents. However when I went back to the website they were sold out. When is the bakery coming back?!

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Excellent in every way!

Ordered the giant macaron with a photo of my daughter and it was perfect!

The macaron was delicious, arrived exactly as requested and on time. Beautifully packaged.

I would highly recommend.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Oh lala

Amazing macarons
order French macarons from small businesses very often so far this one are my top!

February 18, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed with customer service

I ordered 4 Christmas Character Macaroons gift boxes. The website advised to do early delivery due to postal delays. When they arrived in early December I was shocked to find out they only had a 7 day shelf life. When I contacted MHB they advised me to freeze them. Unfortunately I dont have a freezer and have now got to find 4 more christmas gifts. It needs to be made more clearer that the product only lasts for 7 days on the website then I would have requested the delivery to be later

December 7, 2021
Unprompted review
The March Hare Bakery logo

Reply from The March Hare Bakery

Hello,

Thank you for taking the time to write us a review and offer your feedback.

I have checked your order details in our systems and unfortunately there was no advance delivery date selected when your order was placed. Therefore your order was processed and shipped within the 3 to 6 working days of the order being placed.

Had we been made aware that you wanted your macarons for a later date we would of course have accommodated that request accordingly. There is an option to select your preferred delivery date just before checkout.

When you contacted us by email, you mentioned that the macarons looked fantastic, but arrived earlier than you anticipated and asked what you should do.

Hence we advised that if you needed to keep them for a later date that they can be frozen for up to one month.

All our products listed on our website clearly state the shelf life and storage instructions on the storage information tab within every product listing.

Rated 5 out of 5 stars

These macarons are just to die for!

These macarons are just to die for! Beautiful to look at and the flavours are just incredible!
Quick and careful delivery even via Royal Mail. I was worried about the heat but they came with a little cooler so they were perfect.
I bought them to share but just couldn’t in the end!! Amazing

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

I have ordered three times now from The…

I have ordered three times now from The March Hare Bakery and each time has been a delight! Their macarons are delicious, with flavours ranging from your everyday macaron flavours to more unique flavours such as Marmite and Toast (I don’t even like marmite but this is by far one of my faves!) and unicorn ice cream!

Macarons have always arrived well packed with no damage, with a cool pack to keep them temperature happy especially with the unpredictable English weather! Definitely a small business that is worth trying if you love macarons!

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Wow..amazing macarons!

Wow! These macarons are amazing. They are a perfect delight, the colours are vibrant and the packaging is so pretty too.
The nostalgia range are a taste of childhood!

May 22, 2021
Rated 5 out of 5 stars

Beautifully packaged

Beautifully packaged, a real delight to open. The macarons themselves look equally beautiful. The care and attention to detail is amazing. The flavours are delicious....really impressed.

May 22, 2021
Rated 2 out of 5 stars

It arrived slightly crumbly and the…

It arrived slightly crumbly and the macaroons tasted a bit dry ish

May 21, 2021
The March Hare Bakery logo

Reply from The March Hare Bakery

Hello,

Thank you for your feedback. I am disappointed to read that you are not wholly satisfied with your order of our macarons.

We bake them fresh and dispatch within 1 day of baking. Your order was baked on Wednesday, dispatched on Thursday and delivered today.

Because they are so super fresh when we send them, they are a little more delicate and we rely our couriers to handle them with care whilst in transit. We have worked very hard on our packaging to ensure our macarons are as protected as possible.

I am concerned that you felt they were ‘dry ish’ It would be great if you could get in touch by email to let us know which flavours you felt were dry so we may investigate this further. As mentioned they were dispatched within a day of baking so I am concerned that they were dry.

Looking forward to having the opportunity to discuss this with you in more detail.

Rated 4 out of 5 stars

Excellent service

Excellent service some of the macarons arrived smashed (obviously in transit)
Emailed them and they replied straight away and told me they would send replacement which arrived safe and sound

May 16, 2021
Rated 5 out of 5 stars

Bought as a gift for family members

Bought as a gift for family members, the pictures I received of faces stuffed with food showed more than a glowing review. Would definitely purchase again, such beautiful and intricate creations. Yum!

May 12, 2021
Rated 5 out of 5 stars

Highly recommended

Brilliant communication and very generous replacement when I accidentally gave the wrong postcode leading to a long delay in the Post Office system. Delicious product too. Will definitely be using again

April 28, 2021
Rated 5 out of 5 stars

Beautiful wrapping and excellent…

Beautiful wrapping and excellent Macarons
I came across this bakery whilst looking to find Macarons as a gift. These made a fantastic and tasty present. The packaging was delightful and a totally unexpected bonus that made it more special. The contents and flavours are brilliant and we can only wish all the best and future success for this business.

April 25, 2021

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