The Match Day Shop Reviews 367

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and how well they match or even exceed online descriptions. Many people highlight the efficient delivery service, noting that items arrive quickly and in great condition, even for international orders. The overall service, from ordering to communication, is frequently described as exceptional, with many consumers appreciating the helpful and responsive staff. However, some customers experienced issues with their orders not being fulfilled or receiving incorrect items after long waiting periods. A few other people also felt that the packaging could be improved, and some were disappointed with the quality of certain products, noting visible stitching.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction, highlighting that... See more

Quality

People report positive experiences with quality. Many customers praise the excellent condition of items, such... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the quick and efficient delivery... See more

Service

Consumers find service to be positive. Many reviewers praise the prompt, efficient, and super quick service,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering and... See more

Based on these reviews

Rated 5 out of 5 stars

Dan at the Matchday shop went above and beyond to find me an Ian Wright signed shirt which was proving difficult to source. Dan had this framed for me which looks very impressive and even better th... See more

Rated 5 out of 5 stars

I ordered an Arsenal framed print on Saturday 5th July for my grandson’s birthday and received an immediate order confirmation by Email. A further maiI the next day confirmed that my order was on... See more

Company replied

Rated 5 out of 5 stars

Bought many shirts from Dan and Dan delivered again with a signed Messi Shirt for my son’s 18th birthday. Super happy with the communication and the shirt itself. Highly recommend and will always visi... See more

Rated 5 out of 5 stars

From ordering to delivery it's so easy and always on time, I've bought many things, from the clock to the underground light up sign and every item has been fully working, great Arsenal gear for al... See more


Company details

  1. Sports Memorabilia Store

Written by the company

We work hard to find the best available signed Items and memorabilia. All the signed items have been thoroughly checked by AFTAL registered experts and come from trusted sources or official signings. For your total peace of mind all the signed products come with our lifetime guarantee certificate of authenticity. We opened the store in 2010 as an independent Fan shop for Gooners by Gooners, part museum, part gallery/gift shop there is something for everyone! We love being part of the Arsenal Family and are happy to help with any special requests you may have. Drop by say hello, have a browse in the shop on a match day, collect your items after the game or have them shipped worldwide. We are not open every day but Private shopping appointments are available on request. We can source any player if not on our website or shop just ask.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

367 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Nothing but positives for this company

Nothing but positives for this company.
Great items and same day response to any query we had. Really went out of the their way to ensure a positive customer experience. My first choice for future purchases. Highly recommended .

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

will definitely be back

All in all a great experience, love the shirt, it was exactly as expected, in great condition and really quick delivery, will definitely be back for more and highliy recommend.

March 26, 2026
Unprompted review
Rated 3 out of 5 stars

Once I made the order and it was…

Once I made the order and it was acknowledged I didn’t get any response if the order had been dispatched. Sent an email regarding my order and the company was very helpful and sorted things out.
Very happy with my purchase

February 6, 2026
Rated 5 out of 5 stars

Gooners paradise

From ordering to delivery it's so easy and always on time, I've bought many things, from the clock to the underground light up sign and every item has been fully working,
great Arsenal gear for all price ranges
and value for money as well,
best shop for gooners stuff. COYG.

February 1, 2026
Rated 5 out of 5 stars

First time using the match day shop

First time using the match day shop. Great experience, easy to use site. Very happy with the service during a very busy time and I love my Arsenal cannon chain

December 31, 2025
The Match Day Shop logo

Reply from The Match Day Shop

Thank you Simon

Rated 1 out of 5 stars

Item was not wrapped just put in a box…

Item was not wrapped just put in a box ten times its size which arrived partly open ,the picture had not been framed properly so had to remove it and reframe it myself .i did not contact the seller as the product was not damaged just poorly assembled and I could sort that myself .

December 30, 2025
The Match Day Shop logo

Reply from The Match Day Shop

Thank you for letting us know- we will do better next time- do drop us a line if you need anything and we will put it right. Thanks Dan

Rated 5 out of 5 stars

Great experience

Bought a signed invincibles ball, very happy with it, great service !

January 5, 2026
The Match Day Shop logo

Reply from The Match Day Shop

Thank you Simon. Pleasure and happy Birthday to the Birthday boy

Rated 5 out of 5 stars

This was an excellent experience!

This was an excellent experience! I’m from this US and ordered on a Friday, the items shipped within hours and I received my order on Wednesday of the following week. (Quicker than I get most shipments within the US!)

January 2, 2026
The Match Day Shop logo

Reply from The Match Day Shop

Amazing, thank you very much for letting us know

Rated 5 out of 5 stars

First time user of both shop and site

First time user of both shop and site. Knocked out by absolutely brilliant service from Dan & co at Match Day. Did exactly what they said they were going to do but faster than I could believe, Not going to waste time going elsewhere from now.
Bona fide review I promise you.

December 13, 2025
Unprompted review
The Match Day Shop logo

Reply from The Match Day Shop

Thank you kind Sir

Rated 5 out of 5 stars

Got the shirt as expected

Got the shirt as expected. Packaging could’ve been better but the product was in the condition as promised.

November 29, 2025
The Match Day Shop logo

Reply from The Match Day Shop

many thanks

Rated 5 out of 5 stars

Ian Wright signed football shirt

Dan at the Matchday shop went above and beyond to find me an Ian Wright signed shirt which was proving difficult to source.
Dan had this framed for me which looks very impressive and even better than what I could have imagined.
Finally, the gentlemen personally delivered to my home as he was nearby wonderful service.
Thanks again, Dan.

November 28, 2025

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