Choosing the matress toppers was made easier using the 'by need' filter, we were specifically in need of a cooling type. The pillows were BOGOF which was an unexpected bonus and really helpful. Delive... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially, I thought I had wasted yet more money on another mattress topper as my sacrum/hip area was uncomfortable. Nick, the founder, sent a message asking how it was working out, I relayed my conce... See more
Company replied
Excellent and honest advice given to me before I placed my order. I spoke to Myles at company HQ & discussed my specific requirements (small double sofa bed). He advised me that the mattress topper co... See more
Company replied
I came across The Mattress Topper Company on a search. A couple of other sellers popped up and I looked at each website. TMC not only offered the best deal, the website was straightforward a... See more
Company replied
Company details
Written by the company
The Mattress Topper Company is the UK's number one mattress topper specialist. We don’t just sell toppers, we design and develop them too. We are excited about the latest trend in better sleep, with mattress toppers quickly becoming the ‘go-to’ solution for upgrading comfort and improving sleep. Our team has over 100 years of combined experience in the sleep and comfort industry, so if anyone knows how to build great comfort at low prices, it’s us. We also source the best toppers from some of the best sleep brands around the world. Every topper in our collection is there for a reason, we don’t just list hundreds and hundreds of look-alike products making it almost impossible for you to shop. All our toppers are aimed at giving the best possible value for money and we don’t believe you can find better toppers for less anywhere. That’s why we give you our lowest price promise. That's right, we promise to have the lowest price on every topper we sell, and in the unlikely event you find the same topper anywhere else for less, we will simply refund the difference. We have thousands of toppers in stock for fast delivery, so when you want more comfort you can get it quick...!
Contact info
4.6
Excellent
397 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, got notification order is on its way. DPD delivered a few days after .
I have put the topper on bed my only comment would be maybe put a label on the topper to state which side is firm and which is soft. To save having to undo the bed if wrong side is on. I will try the topper tonight
October 19, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you, Julie! We’re delighted to hear your order arrived quickly and that you found the ordering process easy. Just to help, the firmer side of the topper is white and the softer side is yellow - this should save you from having to redo the bed!
Happy Sleeping, The Mattress Topper Company 😊
The site was easy to navigate and when…
The site was easy to navigate and when I placed my order not only did I get a surprise of 10% off but a free pillow as well. I will let you know how I get on with the mattress topper and hope it helps with my current back problem.
October 16, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you, Paul! We’re glad to hear you found our site easy to navigate and enjoyed the surprise 10% off and free pillow. We hope the mattress topper helps with your back and improves your overall comfort.
Happy Sleeping, The Mattress Topper Company 😊
Reply from The Mattress Topper Company
Thank you for your review, Paul!
We’re glad you found the process very easy and that you’re happy with the product and our offers.
Happy sleeping 💤
Easy website to navigate and pay
The website was easy to navigate and the payment section was fast and efficient. I will leave another review when I've received my mattress topper.
October 15, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review!
We’re glad you found our website easy to navigate and the payment process quick and efficient. We look forward to hearing your thoughts once your mattress topper has arrived.
Happy Sleeping, The Mattress Topper Company 😊
Easy to choose and order
It was easy to see the options of what I was looking for and the costs. Didn’t seem difficult to navigate around and the pictures were clear. I read the feedback which I also found easily enough…… I hope is totally genuine and not fabricated like some are… before placing my order. Any website can be all singing , all dancing but the crux of the matter is whether the products live up customer feedback and my expectations of the product I’ve ordered.
October 14, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your detailed review, Pam!
We’re pleased to hear you found our website easy to navigate and the product information clear. We take customer feedback seriously, and it’s great to know you feel confident in your order - we hope your new pillows exceed your expectations!
Happy sleeping 💤
Reply from The Mattress Topper Company
Thank you for your review, Jane!
We’re glad to hear you found the ordering process quick and easy.
Happy Sleeping, The Mattress Topper Company 😊
Easy to use website and great discount.
Easy to use website and great discount.
October 12, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Amanda!
We’re glad you found our website easy to use and enjoyed the discount.
Happy Sleeping, The Mattress Topper Company 😊
good website
October 11, 2025
Unprompted review
Reply from The Mattress Topper Company
Thanks for your review, John!
We’re glad to hear you found our website easy to use.
Happy Sleeping, The Mattress Topper Company 😊
Reply from The Mattress Topper Company
Thank you for your lovely review!
We’re so pleased to hear you received excellent service and hope you’re enjoying your new topper.
Happy Sleeping, The Mattress Topper Company 😊
The site is easy to navigate and easy…
The site is easy to navigate and easy to order. I mistakenly orderd the wrong size mattress topper but one simple phone call and it was rectified immediately. The customer service was amazing. Highly recommend The Mattress topper company and team . Thanks.
October 8, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your lovely review, Glyn!
We’re so glad to hear you found the website easy to use and that our team could quickly sort things out for you. It’s great to know you’d recommend us, that really means a lot.
Happy Sleeping, The Mattress Topper Company 😊
Revive Topper
I found the topper i was looking for without any difficulty. I'm just back a trip & the beds in the hotel were Revive & Revive toppers. I woke 3 mornings with minimal back ache then I came home 😢 & back to the backache!!
October 7, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review!
We’re so pleased you found the Revive Topper you were looking for and that it gave you such comfortable, ache-free nights while you were away. Hopefully, having one at home will bring that same hotel-level comfort back to your own bed.
Happy Sleeping, The Mattress Topper Company 😊
Slim, but made a massive difference
Choosing the matress toppers was made easier using the 'by need' filter, we were specifically in need of a cooling type. The pillows were BOGOF which was an unexpected bonus and really helpful. Delivery was much quicker than expected. The actual toppers themselves looked a little thin, however, this was misleading as they have made a big impact. I was amazed how much difference the extra 5cm made. My husband was cynical- a little disappointed even - but after two nights noticed there had been a huge difference. We're both cooler, and more comfortable, when sleeping these days.
October 6, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your fantastic review, Sarah!
We’re delighted to hear that the topper has made such a big difference to your comfort and temperature while sleeping. It’s great to know the ‘by need’ filter helped you find the perfect cooling topper, and we’re glad the BOGOF pillows were a nice bonus too.
Happy Sleeping, The Mattress Topper Company 😊
Top marks
There is a huge range of excellent items to choose from. The ordering process is straightforward and delivery is prompt. The items I have purchased have been of excellent quality.
October 3, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your lovely review, Jackie!
We’re delighted to hear you enjoyed our wide range of products, found ordering straightforward, and are happy with the quality of your items.
Happy sleeping 💤
Found this site easy to shop..and im…
Found this site easy to shop..and im not good on technology..im hoping the topper will help stop the pain on the morning
Good easy site..and im 67.
October 5, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Liz!
We’re so pleased to hear you found our website easy to use, and we hope your new topper helps ease any morning discomfort and brings you more comfortable sleep.
Happy sleeping 💤
Very straightforward easy to use…
Very straightforward easy to use website with all necessary information available.
October 4, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Reuben!
We’re glad you found our website straightforward and easy to use, with all the information you needed.
Happy sleeping 💤
Easy to use.
October 4, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Tania!
We’re pleased to hear you found our website easy to use.
Happy sleeping 💤
Easy to use website with lots of detail…
Easy to use website with lots of detail on the mattress prior to ordering.
Easy to apply discount
October 2, 2025
Unprompted review
Reply from The Mattress Topper Company
Thank you for your review, Caroline!
We’re glad you found our website easy to use, with plenty of details to help with your order, and that applying your discount was simple.
Happy sleeping 💤
Customer service excellent and pro…
Customer service excellent and pro active in there service.
Mattress topper was a helpful addition to our single beds and comfortable.
Thank you for your service.
David
September 24, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi David, thank you for your wonderful feedback! We’re so pleased to hear you found our customer service excellent and that your mattress topper has added comfort to your beds. We really appreciate your kind words.
Happy Sleeping,
The Mattress Topper Company 😊
Website was easy to use and view the…
Website was easy to use and view the products - discount code for new customers helped too
October 2, 2025
Unprompted review
Reply from The Mattress Topper Company
Hi Karen, thank you for your lovely review! We’re delighted to hear you found our website easy to use and that the discount code was a helpful bonus. We really appreciate your feedback.
Happy Sleeping,
The Mattress Topper Company 😊
Reply from The Mattress Topper Company
Thank you for your kind words Carolyn! We’re so pleased to hear you found ordering easy and our descriptions clear. Your feedback really means a lot to us.
Happy Sleeping,
The Mattress Topper Company 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.