The Medical Spa Reviews 18

TrustScore 4.5 out of 5

4.6

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Company details

  1. Medical Spa

Written by the company

Welcome to The Medical Spa, UK. Online Professional Skincare and Cutting Edge Facial Aesthetics Clinic by Dr Zamena & Dr Shabana


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Dr Shabana

I have been seeing Dr Shabana for the past five months for various aesthetic treatments. She is always warm, professional and gives honest and unbiased advice. When applying treatments she is very thorough and never rushes no matter how busy her schedule. I would not hesitate to recommend her and am delighted with my results

November 25, 2024
Unprompted review
The Medical Spa logo

Reply from The Medical Spa

Thank you for your review so glad you’re happy with your treatments

Rated 5 out of 5 stars

5 stars

The best in the business ❤️

November 22, 2024
Unprompted review
The Medical Spa logo

Reply from The Medical Spa

Thank you for your review. So happy you’re one of our patients!

Rated 5 out of 5 stars

The Medical Spa is my absolute GO TO…

The medical spa is my absolute GO-TO for all of my skincare needs. They are thoroughly professional and go above and beyond to ensure amazing service every time. Within one year of using my new skincare plan designed by Dr Shabana, I have had a complete change in my skin. I no longer have the need to wear make up as I am literally glowing every day and I’ve had countless comments from friends and coworkers. They never oversell or push me into anything unlike other practitioners I’ve used in the past and they always make sure I thoroughly understand the products, and how and why to use them. It’s an educational process that they make me a part of. I would recommend them very highly as they have always given me honest advice and outstanding results!

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Dr Shabana is extremely thorough in her approach. She is honest, realistic and transparent with her advice. I’ve been with The Medical Spa for both my skincare regime and Botox and have been thrilled with my results. I have recommended Dr Shabana countless times!

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve used The Medical Spa for a couple…

I’ve used The Medical Spa for a couple of years now. It’s great to see them expanding with new products. Dr Zamena makes sure to review my skin and its needs and ensures I have an up-to-date skincare regime that has changed throughout pregnancy, breastfeeding and post-partum life! I can’t thank them enough for helping me with keeping my skin clear and glowing and most importantly, safeguarding it for the future!

June 21, 2023
Unprompted review
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Reply from The Medical Spa

Thank you for your review and for trusting us with your skin. We hope we can always continue to provide you with the best treatment you deserve!

Rated 5 out of 5 stars

Highly recommended

Medical Spa advised me to use the appropriate products for my skin to reduce wrinkles.
I am very happy with both their service and products.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Found this gem during the 2nd lockdown…

Found this gem during the 2nd lockdown as I was looking for Zo skin products. Dr Shabana really knows her stuff and my skin has improved since changing up my products. Also visited for Botox which I am super happy with the results no bumps or bruising thank you for such a fabulous experience!! And it’s so local 🙌

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Nothing but good things to say…

Nothing but good things to say about The Medical Spa. From the initial contact, to the consultation, to the dispatch of the products, the team has been top notch. Very responsive and supportive throughout and always on hand to offer guidance.

I truly can’t believe the speed at which I saw results when using the Obagi NuDerm system. After 6 weeks the hyperpigmentation I’d developed during pregnancy was gone and my skin was looking so much better. With still a few more weeks to go I’m excited to see the final results. It is an investment, but the cost and commitment is well and truly worth it.

Would highly recommend both The Medical Spa and the Obagi products.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic products!

Over the years, I have spent a lot of money trying products to suit my skin, however nothing ever seemed to work. I’m so glad I stumbled upon The Medical Spa! My initial consultation with Dr Shabana was brilliant. All the right questions were asked to ensure I was placed on a regime that would be suitable for my skin type. I’m nearly two months in and I have noticed a HUGE difference using the products I was recommended. My skin cleared up and I also feel the products have given me a more even, brighter, complexion. I couldn’t be happier with the products and of course, the customer service!!
I can not recommend enough!!!!

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Finding What Worked For Me.

I have had eczema for nearly 3 years. I have tried many products that were given by my GP but nothing seemed to work. Then I read about The Medical Spa and was interested to try something new. It has been a lovely experience with Dr. Shabana who has been so helpful on my journey to find products that suited me better. I could see the difference before my second consultation. I’m really happy with the results. Thank you so much.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent!

From the initial consultation process to the delivery process was very smooth. Dr Zamena was thorough with her consultation and recommendations and took the time to answer all my questions and concerns. I was impressed with the variety of products and medical grade brands that were available. They even followed up my delivery for me! I have been enjoying the products since receiving them and have noticed gradual improvements In tone and texture that regular skin care products did not offer. I’ll definitely be ordering again and look forward to using other products!

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Good results

I approached the medical spa in order to treat pigmentation/red marks on my skin. I’ve been using the products recommended for about 4 weeks now and pigmentation that is 10+ years old is actually fading! I’m really pleased with the results

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great treatment

Thank you for providing me with such great treatment! The Medical Spa team helped me find the perfect medical skincare products tailored to my needs. The team were very professional and thorough and I felt I was in safe hands. Looking forward to my 6 week review and would definitely recommend to others.

August 30, 2020
Unprompted review
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Reply from The Medical Spa

Thank you for your review! We are so glad you are happy with your treatment and look forward to seeing you at your review.

Rated 5 out of 5 stars

Thank you!

As someone who's tried over the counter skincare products for years with little success, I thought it was about time I checked out professional products at The Medical Spa. During my free consultation, the doctors were attentive to my concerns and gave me a personalised skincare regime in my desired price range. Throughout using the products, I felt the team were approachable and always addressed my concerns quickly. I've already got people commenting how great my improved skin looks, a first for me!
I really can't recommend them enough...

August 25, 2020
Unprompted review
The Medical Spa logo

Reply from The Medical Spa

Thank you for your very kind feedback. We are so happy with the success of your treatment and love to see our patients happy with their results! Hope to see you back soon.

Rated 5 out of 5 stars

Amazing service

Very good experience. Dr Zamena was really professional throughout and made me feel really comfortable. She listened when I explained my skin concerns and made me a tailored plan. She explained everything about the products and their purpose, how to use them and any possible risks. I was also sent a detailed email with all the information in. The best thing is my skin already looks so much brighter! Thanks Zamena!! Would definitely recommend

August 23, 2020
Unprompted review
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Reply from The Medical Spa

Thank you for this very kind review! I'm so happy you were happy with our service and that you're already seeing great results. Hope to see you soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Thank you for your help and advice Dr Zamena! Very kind and caring. Definitely recommend!

August 21, 2020
Unprompted review
The Medical Spa logo

Reply from The Medical Spa

Thank you for your feedback! We're so glad you were happy with your treatment, and hope to see you soon.

Rated 5 out of 5 stars

Excellent customer service

They provided me with an excellent experience! Dr Shabana and Dr Zamena provided me with a clear and informative skincare plan. Great aftercare and it was very easy to contact the medical team. Would 100% see again.

August 19, 2020
Unprompted review
The Medical Spa logo

Reply from The Medical Spa

Thank you for your review! We are delighted you were happy with our service and look forward to seeing you again.

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