I'd seen Sylvia Gordon of The Medicare Family post educational videos on Tik Tok. I called the company for help. Austin Hindes took all my medical information & set me up with broker Liz Trevino. She... See more
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The Medicare Family is a family-owned, insurance agency that specializes in helping seniors across the country find the right Medicare plan for their situations.
Contact info
20240 Hague Road, 46062, Noblesville, United States
- (800) 970-1964
- hello@themedicarefamily.com
- themedicarefamily.com
Hasn’t replied to negative reviews
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Maddy knew what we needed
Maddy knew what we needed, did the research, and got us setup with the Medicare plan we needed. Thank you for all your expertise, patience, and kindness...!
You Can’t Lose When You Use Medicare Family
What made my experience with the Medicare Family was being able to speak with Jon Pumphrey who gave me valuable information about how Medicare works when it comes to Plan G it helped me out immensely. 👍🏾
Awesome service and the MOST…
Awesome service and the MOST professional company that I chose rather than others.
Thank You!
I did my homework
I did my homework. I narrowed my search - but I was anxious about whether or not I was on the right track, so I reached out to the Medicare Family, and I'm so grateful I did. Aaron Landers listened to my plan, clarified my options, provided excellent feedback, answered all my questions, and helped me decide on the best course of action. I knew that the initial Medicare enrollment involved critical decisions that would impact my retirement. It was a sense of relief having a professional walk me through the process. Now I can exhale.
Jon made a complex process…
Jon made a complex process understandable for me and we were done signing up for plans D, G, and had a dental, vision and hearing policy in under an hour. Excellent transaction - I highly recommend The Medicare family!
Thank Goodness for Jon!
I was so overwhelmed and confused with choices and plans. Jon made the process simple and helped determine the best options for plan G to choose. He answered all my questions and set me up with ease once I made a decision. I am eternally grateful for the medicare Family and Jon!
Aaron was a huge help in getting me set…
Aaron was a huge help in getting me set up with my Medicare plans. Had knowledge of what I needed based on information I had given. Its nice to have a trustworthy company to go to for such complicated decisions. Will recommend to everyone.
Great Experience
I spoke with Aaron Landers on three separate occasions regarding Medicare Supplements. He was friendly and easy to talk to. He did a great job educating me on the differences between Plan N and Plan G in our first discussion and laid out prices from different companies. He was very helpful and patient in answering my questions regarding the research I had done on the companies before finally committing to a plan.
I had a question on Credible Coverage
I had a question on Credible Coverage. Alicia made me feel like I was asking a good question. Assured me not the first time the question had been asked. Made me feel very good with her answer. Was very kind and told me I could call with any more questions.
Informative, genuine and professional! This is your family!
What an amazing experience I had with Peggy from The Medicare Family! I had been watching their TikTok videos(Sylvia) for the past three years, which helped me navigate all the deadlines, differences in plans, and dos and don'ts to keep me on track and out of the penalty box. Peggy was very friendly, professional, and patient throughout the process. She answered all my questions while breaking down Medicare in easy-to-understand steps, and all the differences in plans and costs. She focused on my unique needs and long-term coverage while keeping the costs manageable within my budget. The Medicare Family is available to me for all my questions and concerns, making me very confident and at ease. I can now retire and be worry-free. Amazing, easy, not pushy or rushed. I would highly recommend. Thank you all!
Made our initial foray into the world…
Made our initial foray into the world of Medicare options.The informational session was very informative and professional. Alicia Williams was very cordial and welcoming without creating any undue stress.Looking forward to seeing the options suggested by them.
Turning 65 this year
Turning 65 this year. Janet from The Medicare Family was so very helpful with going over several plan options best suited for me. She communicated knowledgably, listened, answered my questions clearly, and made enrollment so very easy. To top it all off, she was a joy to work with. I sent her info to several of my high school friends that are likely turning 65 this year as well. Highly recommend.
Fantastic Service
Casey Sullivan was top notch and very knowledgeable along with 100% professional. Working with him was easy and flawless. Thank you Casey.
Not much going on between the ears
The agent I spoke with just operated on checklist and didn't seem to do much thinking. He found the cheapest plans but couldn't offer much of an explanation about why they were cheaper. I was the one asking questions to uncover different options. I expected to deal with an expert rather than someone who could only provide very basic information. When I shared the information I found, he barely looked at it.
Liz was very professional and…
Liz was very professional and knowledgeable. She helped me get the coverage I needed based on what I could afford. She made the whole process easy and pleasant. Thank you so much.
Medicate Information
I spoke with Alicia Williams. She was so polite, friendly, and informative
Navigating Medicare can be…
Navigating Medicare can be overwhelming, and I’m truly grateful for the guidance I received from Alicia Williams. She answered all of my questions clearly, was patient when I needed clarification, and remained kind and professional throughout the entire process. Her knowledge and thorough explanations made a complicated topic much easier to understand. I sincerely appreciate her expertise and look forward to working with her and Medicare Family to find the Medicare plan that best fits my needs. Thank you for the important work you do in helping so many of us navigate such unfamiliar territory.
Janet Keith with The Medicare Family…
Janet Keith with The Medicare Family was outstanding. She deserves a 20 star review. Extremely knowledgeable and was very patient with all my questions. I’m so thankful and confident in Janet Keith and the Medicare Family.
Janet Keith was so kind and…
Janet Keith was so kind and understanding she walked me through Medicare and how it works and supplement plans and hooked me up with one that best fit me and my needs. Thanks you Janet you’re one of the best
Jon Wake
Jon explained everything in terms I could understand and if he wasn't sure he quickly researched to make sure I was getting exactly what I needed. He was patient and kind through it all. Follow up emails were timely.
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