The Mentoring Lab Reviews 42

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I have 2 kids, one in year 4 and the other in year 9, that joins the classes online weekly. Since the schools had been closed, it has been difficult for me to home school as I still work from home ful... See more

Rated 5 out of 5 stars

My son was very reluctant to attend at first as he lacks in confidence and shared that he often felt awkward in social settings. I was pleasantly surprised on how motivated he was to complete the... See more

Rated 5 out of 5 stars

The mentoring lab has made our youth offering a complete success dedicated one 2 one's that allowed us to find new ways to help and support our members into great career paths yes but even more so co... See more

Rated 3 out of 5 stars

The Mentoring Lab provides a friendly and supportive environment, which has been helpful for both children and adults. While the online classes have added structure to my kids' learning during difficu... See more

Company details

  1. Business Services

Information provided by various external sources

With high-quality mentoring, we support young people in transforming their lives and protecting their futures. We cut no corners providing essential one to one and group mentoring services to schools, youth organisations and families.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 4 out of 5 stars

I like the mentoring lab

The mentoring lab is great for little kids and adults can do a thing and discover something as well and it's easier for people to learn what to do in life so you don't always have to ask help from your parents

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Sarah

I quite enjoy the session as it is fun and open to everyone we all enjoy the session and my ideas get heard

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Fake reviews, Unprofessional and Racist

This company made contact with me over a month go after finding my CV online. They were keen to interview me as they were very impressed with my CV. They offered me an online interview for 14 September `20 which was conducted by three ladies while the CEO, Elaine Thomas stayed in the background. I was delighted to see that all the women were from multicultural backgrounds and I thoroughly enjoyed it and felt at home. The interview was good natured and relaxed. Throughout the interview they made it clear how impressed they were with my experience. At the end of the interview I was informed that they would be in touch with me by the end of the week, so I was really looking forward to it. By the end of the week, I had heard nothing, so I left it, assuming the delay was due to schools starting back after the summer and COVID-19. I contacted the CEO/Founder on the 24 September, requesting an update. Again, there was no response. I sent another request on 9 October. This too was ignored. I decided to call them on 21 October and spoke to a lovely lady named Sam, who was very sympathetic. She tried to put my call through to the CEO, but apparently she was unavailable. This experience taught me one thing, that despite my background as a humanitarian and human rights campaigner, racism works both ways and that the sole reason why the sombre Elaine in stark contrast to her colleagues, treated me in such a way was because I am white. She could learn a lot from her colleagues.

UPDATE: In response to the very late reply from The Mentoring Lab, there are some facts Elaine Thomas has neglected to mention here. In this reply, Elaine is attempting to create the impression that it is someone else other than herself responding on her behalf, she is the CEO and sole founder. I was interviewed by "three" ladies, NOT two while miss Thomas said absolutely nothing throughout the whole process. All those on the interview panel made it abundantly clear that they wanted to offer me the position, yet miss Thomas overruled them. As mentioned, even the lovely lady I spoke to on the phone when miss Thomas refused to take my follow up call seemed shocked by her bosses behavior. Admittedly, I was upset, however it is deliberately misleading for miss Thomas to claim here that it was due to not being offered the job. I'm 57, highly experienced and over the years, job rejections is something you become accustomed to, especially when you happened to be a former careers adviser and small business adviser. I am also successfully self employed. The reason I was upset was entirely due to the downright "racism" from Elaine Thomas. This became more evident when she began to harass me with threatening emails. I also did a background check into the The Mentoring Lab with reference to reviews and make up of the company staff.

I had already put this behind me some time again, so was surprised to be notified by this late response three months later in the new year.

October 21, 2020
Unprompted review
The Mentoring Lab logo

Reply from The Mentoring Lab

Although this is a late response. For our service users viewing our Trust Pilot reviews we find it neccesary to explain this review. Unfortunately this gentleman was unsuccesful at interview to become an online tutor and he was very upset about it. In response to his complaint we will ensure that all unsuccesful interviewees are called more than once and emailed with our decision. Unfortunatly this time, our response to him was highly delayed due to our services becoming more in demand during the pandemic, which resulted us not being able to communicate with non urgent matters in a timely manner. Along with two other members of the Team, Elaine, the CEO interviewed this candidate and we hope he has found employment during these difficult time.

Rated 5 out of 5 stars

The mentoring lab are a fantasic…

The mentoring lab are a fantasic company that provide amazing opportunities and support for young people. I found my experience working both on some of the courses and partaking in some of the courses available, eg Launch your career to be very rewarding and elevating. All the staff members and volunteers are very friendly and genuinely want the best for the young people involved.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

This service is really outstanding

This service is really outstanding, the people that are involved in teaching are passionate and inspiring . I personally appreciate the art teacher Mirella, she is an explosion of positivity, my daughter is amazed by her. She described this teacher , I quote her sentence 'she love teaching , she knows what she teaches ".
In this lockdown they are like a cuddle herbs tea in a cold winter .

May 13, 2020
Unprompted review
Rated 4 out of 5 stars

Grateful for The Mentoring Lab

I have 2 kids, one in year 4 and the other in year 9, that joins the classes online weekly. Since the schools had been closed, it has been difficult for me to home school as I still work from home full time but with the weekly classes, it has helped to bring some structural learning to my kids’ day. I appreciate The Mentoring Lab for this and strongly recommend that they get the aid required to be able to continue to provide this service during this difficult time for families.

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

I got a lot from the little time spent…

I got a lot from the little time spent with Elaine. Using one of her TML models, i was able to see where my time could be more efficiently spent - and boy, what a lot of time it was! A much needed and very eye opening session. I will defo consider using The Mentoring Lab for my future endeavors. Thanks Elaine!

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

Mentoring experts!

The mentoring lab has made our youth offering a complete success dedicated one 2 one's that allowed us to find new ways to help and support our members into great career paths yes but even more so confidence and comfortably being themselves so glad we didn't go it alone. The mentoring lab's support allowed us to be fully focused on our mission. Would recommend and have done. THANKS GUYS!
The Winning Circle (youth entrepreneurs group)

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Love the mentoring lab!! The patience, the genuine desire to see young people achieve. Best service for NEET and those at risk. Will continue to use them as much as our budget allows.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

The Mentoring Lab

The Mentoring Lab is a service that I would recommend to any young person as the staff are well experience & have extensive knowledge to help & guide young people into their own chosen path

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

launch your career

The session was very educational. I learnt the importance of organising my time and was able to successfully identifying my strengths and weaknesses in a very honest manner. The one to one Was great Elaine was very friendly and and had loads of useful tips and advice.

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

A great program that has successfully…

A great program that has successfully helped me to start thinking about my future and career in much more detail and since completing has allowed me to get work experience at a barristers Chambers and help my friends to create their own CVs and launch their own careers.

August 31, 2018
Unprompted review
Rated 5 out of 5 stars

Launch Your Career

The Mentoring Lab taught me how to prepare for my future and allowed me to understand the importance of planning. I learnt how to map out a career plan for myself which encouraged me to begin planning and preparing actions for this. I learnt how to balance my time well and how to identify ways to improve my progress.

This session was very educational and motivational and I know feel more prepared for the future than ever before!

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

Anton H Review

The sessions enable me to reflect on thing that was hindering me. which was really good for me, it helped me to plan more things to do and keep me preoccupied,which will bring me closer to my career goals. The mentoring Lab had help me build a new relationship with other participant which help me network around to build more client for my career goals, overall it was a great experience.

August 28, 2018
Unprompted review
The Mentoring Lab logo

Reply from The Mentoring Lab

Thank you for your feedback. Remember, achieving your career goal is actually closer than you realised. We will continue to touch base with you each week, then each month to support you as launch your career to ensure you kick out any doubt or fear (F-false. E-evidence, A-appearing, R-real).

Rated 5 out of 5 stars

Launch your career

The session enabled me do a lot of thinking, which was a good thing for me. It helped me to fleet on myself on a deeper level and helped me realise what was holding me back from doing better, which is something I can work on for my future career. I really enjoyed the session and talking to everyone else, especially the tutor. It was a really great experience.

August 28, 2018
Unprompted review
The Mentoring Lab logo

Reply from The Mentoring Lab

Thank you for your feedback. You have inspiring ambitions. Think be SMART and strategic with your plans and focus on 'protecting' your future YOU and career ambitions! We look forward to touching base with you each month to offer encouragement and support where we can. Stay positive!

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