Easy to order, great communication with delivery tracking, courtesy email of appreciation and thanks for ordering, quick response time. I love supporting small businesses that have a passion for what... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The co-owner Aiden is absolutely lovely and offered amazing customer service when I made a mistake with the order. Can genuinely say these were the best goddamn cookies I've ever eaten. Soft, gooey, f... See more
These are the best cookies!. So fresh and soft and delicious. Quick and friendly customer service too. We are even ordering bulk for our wedding!
The most scrumptious cookies I have ever eaten. We are all addicted in my household. They should come with a warning. On top of the indescribable taste (seriously, the OG cookie is life changing),... See more
Company details
Written by the company
The Milkman's Cookies is from the Gold Coast, Queensland. What started out as 2 mates' desire to join the market community quickly turned into a mission to produce the finest quality cookies in town. But The Milkman's Cookies are much more that just the best baked goods; we are a communtiy, a place to create and share common values of culture, family, and nostalgia. Inspired by the symbology of the milkman, our aim is to bring people together through baking the absolute best tasting cookies in town. Always deliver. Stay milky.
Contact info
112 Gooding Dr, Merrimac QLD , 4226, Gold Coast, Australia
- hello@themilkmanscookies.com
- themilkmanscookies.com
4.8
Excellent
160 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was fast and arrived in great…
Delivery was fast and arrived in great condition. Cookies are fantastic. Only complaint is that there are no labels on the cookies to say which is which, and in a variety box of 12 there are quite a few that look the same.
March 13, 2023
Reply from The Milkman's Cookies
Thanks so much for the review Jezza! The individual labels in something we are organising at the moment. We appreciate the feedback!
Definitely recommend this company
Definitely recommend this company, their shipping was quick and packaging design is very nice and high quality, cookies were not damaged during shipping as well. The cookies themselves are probably the best quality and the best tasting i’ve ever had. Will be buying again :)
March 13, 2023
Absolute favourite cookies
Absolute favourite cookies! High quality & always satisfy. The team are epic humans & always go out of their way to get you the goods.
February 24, 2023
The Best Cookies!
I have ordered many times from The Milkman Cookies; always delicious with quick postage every time!
December 6, 2022
Total disaster
Total disaster. You indicated cookies would be send to hospital Last week when Lucy was there. Then attempt you to deliver this week I received a email that cookies would arrive Tuesday mid morning. NOTHING turned up. Very disappointed
November 27, 2022
Amazing service
December 5, 2022
Communication 10/10
Communication 10/10
Delivery extremely prompt
Total product satisfaction
November 17, 2022
4 cookies were broken
4 cookies were broken, taste is way below my expectations, didn’t taste fresh at all
November 10, 2022
One of the yummiest cookies in aus
One of the yummiest cookies in aus! On the same level as Bens Cookies (international brand)
November 1, 2022
The cookies are a bit too sweet
The cookies are a bit too sweet. My husband said they would be very delicious if they weren’t too sweet. Ordered a 10 cookie box and finished 3 at the moment and they were shared among 5 people. Struggling to finish the rest. 😅 Delivery wasn’t too slow. Ordered on Sunday, shipped on Monday and got the cookies on Wednesday. Takes 2-3 days to deliver from the Gold Coast to Brisbane with express post.
September 28, 2022
Always fantastic and great service
September 9, 2022
Amazing cookies!
August 30, 2022
Delivery
I would have liked to choose which day the cookies were delivered as they were a birthday present for my daughter. Maybe I didn’t read the delivery instruction correctly.
August 12, 2022
My friend posted about them and I had to try
Hi my good friend Lou Bates posted on her instagram about your cookies. Well we have just moved to Adelaide in April and I didn't want to miss out on trying them...so I ordered the gift pack for my wife - who is a cookie lover and she is over the moon.
Shout out to Lou and OMG milkman cookies are amazing
August 10, 2022
Please note, the note was wrong
I really like the idea behind this service, however the wrong note was attached to my latest order. I think that detracts from the experience. More care needs to be taken.
July 7, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.