Excellents service from Themis. I have been with Themis for a number of years. The support and sevice provided by their Principle Associate Asmita has been excellent over the years. Their prices are... See more
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An excellent team, great ethics and very inclusive. Everything was clearly explained and queries are promptly answered. Leah Hickman in particular is very helpful and friendly I've never looked back... See more
Company replied
I've been with Themis for the last year for my defence cover for my private clinical work. Thankfully I've not had cause thus far to need them, but the admin process of setting up and renewing with th... See more
Company replied
I have just started my experience with Themis and I can say Lola the policy specialist has been very helpful in arranging my indemnity. She is very efficient and responds to my messages always promptl... See more
Company replied
Company details
Written by the company
Built by true industry experts, THEMIS has changed clinical indemnity for good. No more discretionary refusal, only comprehensive clearly worded policies supported by a super-specialist claims team, all for a premium driven by real-time claims data. THEMIS are ushering in the new world of indemnity. Specialist, but this time contractual. This is indemnity as it should be.
Contact info
Connect 38, 1 Dover Place, TN231FB, Ashford, United Kingdom
- 02034113898
- info@themisclinicaldefence.com
- themisclinicaldefence.com
4.6
Excellent
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Excellents service from Themis
Excellents service from Themis. I have been with Themis for a number of years. The support and sevice provided by their Principle Associate Asmita has been excellent over the years. Their prices are very competitive.
November 2, 2026
Unprompted review
I have just started my experience with…
I have just started my experience with Themis and I can say Lola the policy specialist has been very helpful in arranging my indemnity. She is very efficient and responds to my messages always promptly, warmly, and with enough info that no further questions are needed. Looking forward to starting my indemnity cover with Themis!
June 1, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review, and welcome to THEMIS. We're pleased to hear Lola has been helpful in arranging your indemnity cover and that her responses have been prompt and clear. I'll make sure she sees your feedback. We look forward to supporting you throughout your cover.
Good experience
 Very good experience so far establishing the Policy competitive prices many thanks to Leah Hickman she helped a lot and finalising the policy and correct all the information .I haven’t done any claim via them luckily but so far the experience is good.
September 16, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're glad you've found our pricing competitive and that Leah was able to help you set up your policy and make sure all your details were correct. I'll pass your thanks on to her. Should you ever need to make a claim, our team will be here to support you.
The best sonographers insurance
I’ve had Sonographers insurance with Themis for 6 years now (going on 7). Really impressed with their service. Leah is excellent and always responds quickly to any questions I may have. Highly recommended!!
September 10, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for your continued trust in THEMIS over the past six years. We're delighted to hear you're pleased with our service and that Leah has been quick to help whenever you've had questions. I'll make sure she sees your kind words. We look forward to continuing to provide your sonographer cover.
I set up a insurance policy with…
I set up a insurance policy with Themisclinicaldefenece. I have been in contact with Margot from their team. I had support and very easy communication from her in setting up the policy up to my needs. The work was effortless and adressed my needs and responded to my questions in a very timely manner. I recommend the service.
September 8, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for choosing THEMIS. We're pleased to hear Margot supported you in setting up a policy tailored to your needs and responded to your questions promptly. I'll pass your feedback on to her, and we appreciate your recommendation.
New inusrance quote
Had the pleasure of setting up my new medical indemnity cover with Themis.
Fantastic communication and support from Margot, providing me with comprehensive and competitively priced cover, with minimal amout of my time and effort in the process.
Highly recommend.
September 8, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review, and welcome to THEMIS. We're delighted to hear Margot made setting up your medical indemnity cover straightforward and that you're pleased with both the level of cover and the price. I'll share your feedback with her. Thank you for your recommendation.
Fantastic team that goes the extra mile…
Fantastic team that goes the extra mile to understand your practice and offer the best possible indemnity cover. A special thank you to Leah Hickman for her great work!
September 3, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're pleased to hear the team took the time to understand your practice and find the right indemnity cover for you. I'll make sure Leah receives your thanks.
Their quote is very competitive and my…
Their quote is very competitive and my agent Lola Mitchell is absolutely brilliant. She is very attentive to details, very professional and extremely helpful. She is always available to answer questions and very patience in explaining the details.
August 21, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're glad you found our quote competitive and that Lola has been attentive, patient and helpful in explaining the details of your cover. I'll pass your kind words on to her.
Very easy to deal with when setting up…
Very easy to deal with when setting up and paying. Poor when need assitance. I still haven't got feedback on legal support from 3 months ago.
August 20, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Hi Andrew, thank you for taking the time to share your feedback. We're sorry to hear you feel this way. We always aim to provide prompt support and options for assistance from the point a matter is first raised with us. Unfortunately, claims coverage can always be impacted by being introduced to circumstances or actions taken without insurer involvement, and matters of this nature can take time to assess fully as further information comes to light. Should you wish to discuss further, please do not hesitate to reach out to us either at info@themisclinicaldefence.com or on 020 3411 3898.
Highly recommended
Margot was exceptional in acting as my point of contact and arranging my coverage. The whole process was very straightforward, and there is no looking back to any previous provider. I would highly recommend THEMIS.
August 14, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review, and welcome to THEMIS. We're pleased to hear Margot made arranging your cover straightforward and that you're happy with your decision to join us. I'll share your feedback with her, and we appreciate your recommendation.
This was my first time using Themis…
This was my first time using Themis Clinical Defence, following a recommendation, and I was very impressed from my initial interaction with Margot.
Margot took the time to understand my needs and was able to tailor a policy that was suitable for me. She was incredibly helpful in addressing all my concerns and was always available whenever I needed support.
I appreciated her professionalism and patience throughout my policy discussion.
Thank you again, Margot, for making the experience so easy and reassuring. I would definitely recommend Themis Clinical Defence.
July 31, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review, and welcome to THEMIS. We're glad the recommendation led you to us and that Margot was able to tailor a policy to your needs while addressing your concerns with patience and professionalism. I'll make sure she sees your thanks, and we appreciate you recommending us in turn.
I've been with Themis for the last year…
I've been with Themis for the last year for my defence cover for my private clinical work. Thankfully I've not had cause thus far to need them, but the admin process of setting up and renewing with them has been smooth and hassle-free. Margot Northeast has been very efficient and helpful to deal with. Would recommend to a colleague.
August 7, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for renewing with THEMIS. We're pleased the setup and renewal of your defence cover have been smooth, and that Margot has been efficient and helpful throughout. I'll pass your feedback on to her. Should you ever need us, our team will be here to support you.
Extremely helpful team
Extremely helpful team. Easy process & excellent indemnity product.
July 31, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're pleased you found the process easy and are happy with your indemnity cover. I'll share your feedback with the team.
Great service
Can't speak highly enough of Themis in my year-and-a-bit with them so far. I have been supported by Lola Mitchell and before that Margot Northeast. They have been both been excellent - supportive, helpful and attentive.
July 29, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for being with THEMIS over the past year. We're delighted to hear both Lola and Margot have been supportive and attentive throughout. I'll make sure they both see your kind words.
Lola at Themis
Have always dealt with Lola at Themis.
Moved from one of the historical older indemnity organisations 5 years ago and not regretted.
A clear explanation of cover is provided and tailored to a clinician’s practice.
Themis premiums are competitive.
They are easily contactable and understand clinicians.
July 29, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for your continued trust in THEMIS over the past five years. We're pleased you've found our cover clearly explained, tailored to your practice and competitively priced, and that Lola has been a reliable point of contact. I'll pass your feedback on to her.
An excellent team!
An excellent team, great ethics and very inclusive. Everything was clearly explained and queries are promptly answered. Leah Hickman in particular is very helpful and friendly
I've never looked back since being with Themis in 2020!
Dr Rathi Ramakrishnan
July 22, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review and for your continued loyalty to THEMIS since 2020. We're pleased you've found our team clear, responsive and inclusive, and that Leah has been so helpful. I'll make sure she sees your kind words.
Highly recommended
This is the first time I joined the organisation.
Mr Sebastein Dean is extremely helpful and fast in his reply.
He explained how to join the organisation in a clear manner.
June 26, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review, and welcome to THEMIS. We're pleased Sebastein was able to explain the joining process clearly and respond to you promptly. I'll pass your feedback on to him.
Great service and Sebastein is always…
Great service and Sebastein is always very helpful and punctual, thank you.
June 1, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're glad you've been pleased with our service and that Sebastein has been consistently helpful and prompt. I'll make sure he sees your thanks.
George Maugham was excellent at…
George Maugham was excellent at explaining cost, cover and support. Very reasonable price and the introduction scheme discount is significant.
September 1, 2025
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're pleased George was able to clearly explain your cover, costs and support, and that you found the price and introduction discount good value. I'll pass your feedback on to him.
George Maugham is very reliable and…
George Maugham is very reliable and always prompt with organising my quote. He is very helpful and I have been impressed with the service he offers. He is also helpful with organising medicolegal insurance cover. He has been so good that many of my colleagues have gone with him. The quotes have always been competitive.
January 8, 2026
Unprompted review
Reply from THEMIS Clinical Defence
Thank you for your review. We're pleased George has been reliable and prompt in organising your quotes and medicolegal cover, and that our pricing has remained competitive. It's great to hear your colleagues have joined us on your recommendation. I'll make sure George sees your feedback.
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