Themobileswarehouse Reviews 

387
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible discounts, noting that devices arrive in pristine, brand new, and factory-sealed condition. Consumers are extremely happy with the wonderful value for money compared to standard retail prices. People also love the fast delivery service, with orders often arriving securely packaged within just a couple of days. However, some customers also noted that prices initially seemed too good to be true, causing a bit of early skepticism before receiving their items. A few reviewers also mentioned minor packaging imperfections or slight delivery delays during transit.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items arriving in brand new... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping speeds and... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the substantial discounts... See more

Quality

Customers consistently note positive experiences with quality, frequently praising that items arrive in... See more

Value for money

Users describe positive interactions with value for money, highlighting fantastic discounted prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not going to lie, I'm shocked this is actually real! I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisi... See more

Company replied

Rated 5 out of 5 stars

Ordered the new Galaxy Watch Ultra 2. I was hesitant given it was more than £200 cheaper than Samsung. Watch arrived in two days via dpd in a resealed box. In perfect condition, no sign of use. The... See more

Company replied

Rated 5 out of 5 stars

Superb. Purchased a Samsung ring. Item was brand new in a sealed box. Paid less than half the recommended retail price. Even Samsung themselves couldn't match that! Genuinely impressed, certainly... See more

Company replied

Rated 5 out of 5 stars

Whilst I like to be at the cutting edge of the latest technologies, I have realised that I am not getting much for money anymore by trading up each year. To be able to buy the lastest model at a frac... See more

Company replied


Company details

  1. Cell Phone Store
  2. also in
  3. Electronics Store

Written by the company

The Mobiles Warehouse has vast experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(387)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phone purchase

I ordered a phone for my daughter at 50% of the RRP.

It arrived quickly (within 2 days) and in perfect condition.

June 10, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Michelle,

Thank you very much for your 5* star review

We appreciate your feedback and hope that you enjoy your Samsung Galaxy A26

Many thanks,

TheMobilesWarehouse

Rated 4 out of 5 stars

Very smooth

Very smooth, transaction quick delivery

June 9, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for the positive review and we hope that you enjoy using your new mobile phone.

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great watch and brand new

Great watch, Stated as A1 condition but was brand new. Will definitely deal with them again

May 30, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much

We appreciate the positive review and hope that you enjoy using your watch

Rated 1 out of 5 stars

Not received my order yet

Not received my order yet
Why is it taking so long to ship ?

June 6, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Good morning Michael,

We have received no communication from you regarding your order and I can see that your order has been delivered at 09:38 this morning

Please could you contact us directly so that we can discuss this further

Thank you

TheMobilesWarehouse

Rated 5 out of 5 stars

The watch was in excellent condition

The watch was in excellent condition, and it didn't take long to arrive. I was informed every day of the whereabouts, abd tracked the watched. It arrived as per the instruction, would diffinetly use the company again.

June 3, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Mandy,

Thank you very much for the positive review and we hope that you enjoy using your new watch

Thank you

TheMobilesWarehouse

Rated 5 out of 5 stars

Quick service at Best Price!

Order #8352

I ordered a Samsung tablet at the best market price. Despite my mistake in not reading all the details, the team—especially Adam—handled everything quickly and professionally. They gave me full confidence to keep buying from them, offering better support than many official sites. This site is now in my favourites folder of my Chrome browser. Thank you!

May 16, 2025
Unprompted review
Rated 3 out of 5 stars

Tablet had a faulty screen.

Tablet had a faulty screen so after a lot of emails and photos of faulty area and packaging had to return for them to inspect and agree to a full refund. Refund came through quickly and they arranged for tablet to be collected by DPD so I didn't lose out financially.

May 18, 2025
Rated 5 out of 5 stars

All Good

Lovely transaction overall. Unit to description and delivered on-time. Helpful customer service. Thank you.

May 2, 2025
Rated 4 out of 5 stars

A perfect Samsung A56

A perfect Samsung A56 all boxed and sealed as it should be. Now, why the missing star? As others have said, the delivery took 6 days, which, fair enough, included a bank holiday weekend. The phone was dispatched within one hour of my order, but according to the DPD tracking number, it never moved for 5 days. I was getting twitchy.
If you factor this in when ordering, you will eventually get a cracking phone, but not the next day. They are a genuine company and far cheaper than anywhere else.

May 8, 2025
Unprompted review
Rated 4 out of 5 stars

Delay on the delivery as Samsung let…

Delay on the delivery as Samsung let them down, so really shouldn't be advertising things they don't have in stock. Apart from that the tablet was half price and is as they say "brand new graded" as the box had been opened. Very happy with it and they was very good at keeping in touch.

May 2, 2025
Rated 5 out of 5 stars

Great service

Great service, ordered over the weekend and had a small issue on delivery which they not only communicated quickly and efficiently but went the extra mile to ensure I got my order before i had to catch a flight I had booked on the delivery day.

May 2, 2025
Rated 4 out of 5 stars

Great price but iffy delivery

Great price, but iffy delivery. I was very worried for a couple of days that I'd been scammed cos it was such a low price for a Samsung Galaxy Tab S6 Lite, and when I asked about delivery they said it would be sent out on two separate occasions before it actually was.

In fairness, they were great when I spoke to them, and upgraded my delivery so I would get it on time. So overall, I'm very happy with my purchase.

May 2, 2025
Rated 5 out of 5 stars

Thank You!

Phone arrived in great condition, as advertised, like new. Delivery was also very quick. Thank You!

April 4, 2025

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