Themobileswarehouse Reviews 

386
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible discounts, noting that devices arrive in pristine, brand new, and factory-sealed condition. Consumers are extremely happy with the wonderful value for money compared to standard retail prices. People also love the fast delivery service, with orders often arriving securely packaged within just a couple of days. However, some customers also noted that prices initially seemed too good to be true, causing a bit of early skepticism before receiving their items. A few reviewers also mentioned minor packaging imperfections or slight delivery delays during transit.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items arriving in brand new... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping speeds and... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the substantial discounts... See more

Quality

Customers consistently note positive experiences with quality, frequently praising that items arrive in... See more

Value for money

Users describe positive interactions with value for money, highlighting fantastic discounted prices and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not going to lie, I'm shocked this is actually real! I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisi... See more

Company replied

Rated 5 out of 5 stars

Ordered the new Galaxy Watch Ultra 2. I was hesitant given it was more than £200 cheaper than Samsung. Watch arrived in two days via dpd in a resealed box. In perfect condition, no sign of use. The... See more

Company replied

Rated 5 out of 5 stars

Superb. Purchased a Samsung ring. Item was brand new in a sealed box. Paid less than half the recommended retail price. Even Samsung themselves couldn't match that! Genuinely impressed, certainly... See more

Company replied

Rated 5 out of 5 stars

Whilst I like to be at the cutting edge of the latest technologies, I have realised that I am not getting much for money anymore by trading up each year. To be able to buy the lastest model at a frac... See more

Company replied


Company details

  1. Cell Phone Store
  2. also in
  3. Electronics Store

Written by the company

The Mobiles Warehouse has vast experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(386)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware and Avoid

Beware of this Company when buying mobile phones.
Phones are stated as being brand new with a full Samsung Warranty.
When checked with Samsung the phones are non A standard phones refurbished with no Samsung warranty.
They also will not honour any replacement even when the issue is down to manufacturing defects/design..
They keep asking more and more questions and asking for evidance over and over but still wont repair or replace even when the phone is in prestige condition and less then 12 months old.
You are better off paying slightly more from a guaranteed genuine company who will deal with their customers correctly and fairly instead of forcing cudtomers to go down the trading standard route.
******BEWARE*******
Only gave 1 star because it wont allow me to give less.........

January 21, 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Hello Lee,

All of the items that we sell on our website are open boxed items as advertised on our product listings on our website

We have requested additional information from you on several occasions but despite this you have failed to provide us with the information requested which has stopped us from assisting you any further

We would recommend that you get in touch with us directly to provide us with the information needed so that we can assist you in getting the issue resolved

Kind regards,

TheMobilesWarehouse

Rated 5 out of 5 stars

Superb experience.

Quick delivery, good comma, great phone at a fantastic price.

January 14, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Nicholas,

Thank you for the review, We hope you enjoy your new purchase

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Fast delivery

Fast delivery, S25 was impeccable and appeared brand new

January 14, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for the 5* review

We hope you enjoy your new Samsung S25

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

I was skeptical, but needn't have been

The website was clear and description was accurate.
Was kept informed of order progress and expected delivery date.
I ordered my new phone on the Sunday and it was delivered Wednesday.
The packing was excellent, the phone was new.
I was a little skeptical it was a legitimate company because the price was less than half I had seen elsewhere - but very impressed with a new, high quality mobile phone.

January 13, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Louise,

Thank you very much for your positive feedback

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Phone works great

Phone works great. I think they sent me the wrong colour but it doesn't really matter to me.

January 13, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your 5* review. We hope you enjoy using your new phone

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Superb products as described with super…

Superb products as described with super fast delivery and tracking.

January 12, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for the positive feedback

We hope you enjoy using your new Samsung Galaxy S24

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Pleasently surprised!

Not going to lie, I'm shocked this is actually real!
I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisingly fully legit!
Bought an S25, expecting it to at least be open box or repackaged, but came sealed with no signs of packaging damage or anything!
UK model so isnt some foreign phone being shipped in either.
Will certainly use again, its cheaper than backmarket or other used phone places too.
Also got shipped for free with DPD and arrived within 2 days.

January 13, 2026
Unprompted review
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Richard,

Thank you very much for the 5* review and we hope you enjoy using your new mobile phone

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

The laptop was great and as described

The laptop was great and as described. I did not realise it was not touch screen and return was smooth with quick refund.

December 29, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for the positive feedback

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great products bought my tablet and…

Great products bought my tablet and watch from here , great value and 100% recommended

January 2, 2026
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Dihyah,

Thank you very much for your positive review

We hope you enjoy using your new Samsung Galaxy Watch 8 😊

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Reliable company

Buying for 2nd time. Good brand new quality product. Fast delivery. Best price in the market

December 23, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your 5* review

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Samsung Laptop

Great price, delivered within days despite ordering just before Christmas. The laptop came unopened in perfect condition. Couldn't have asked for more.

December 29, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope you enjoy using your new laptop

Thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

My laptop arrived as promised on a box…

My laptop arrived as promised on a box taped up brand new with no issues. Super happy with my purchase

December 4, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very for your 5* review Natasha

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

New phone

New phone. Fast delivery. Box was sealed. Amazing saving.

November 24, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive feedback

We hope that you enjoy using your new Samsung Galaxy S25 FE

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Purchased The Samsung Galaxy Watch 8

Purchased The Samsung Galaxy Watch 8. Arrived quickly in brand new condition. Works perfectly and for such a great price. I highly recommend The Mobiles Warehouse.

November 26, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your positive review

We hope that you enjoy using your new Galaxy Watch 8

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Quick delivery,item as described

Quick delivery,item as described , good price as well..

November 26, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your kind review

We hope that you are enjoying your purchase

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

I m very happy with my purchase

I m very happy with my purchase, my watch working perfect, I would definitely buy again and again from themobilewarehouse

November 24, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Nabil,

Thank you very much for your positive feedback

We hope you enjoy your new Samsung Galaxy Watch Ultra

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Easy to order

Easy to order, order updates and delivery was on time. Everything about using the mobile warehouse was a great decision. The price was unbelievable compared to anything else l could find.

November 24, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very for your 5* review Robert

Many thanks,

TheMobilesWarehouse

Rated 5 out of 5 stars

Item as described

Item as described. You will not be disappointed, Quick delivery and a massive saving to rrp

November 24, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Thank you very much for your kind review

We hope that you are enjoying your purchase

Thank you,

TheMobilesWarehouse

Rated 5 out of 5 stars

Great price on the laptop I wanted

Great price on the laptop I wanted. Efficient order acknowledgement and speedy dispatch. Couldn't have been better.

November 10, 2025
Themobileswarehouse logo

Reply from Themobileswarehouse

Hi Cate,

Thank you very much for the positive feedback, We hope you enjoy your new laptop

Many Thanks,

TheMobilesWarehouse

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